Frequently asked questions

Answers to common questions about ArcGIS for Teams are provided.

• What is ArcGIS for Teams?
• I can't find ArcGIS for Teams in the Microsoft AppSource. How do I get it?
• What are the system requirements for ArcGIS for Teams?
• Is ArcGIS for Teams compatible with mobile devices?
• What ArcGIS privileges are required to use ArcGIS for Teams?
• Can I use ArcGIS for Teams with ArcGIS Enterprise?
• What is planned for ArcGIS for Teams?
• How can I provide feedback for ArcGIS for Teams?

What is ArcGIS for Teams?

ArcGIS for Teams brings ArcGIS functionality into Microsoft Teams. Use ArcGIS for Teams to search for and open maps, apps, and other ArcGIS content in a chat, a meeting, or a team channel. Share ArcGIS content using @mentions in a chat or channel. Use Live Share to collaborate, synchronize, and engage with publicly available ArcGIS Online content items during a meeting or call. If you have an ArcGIS account, sign in to access your organization's content and information about your ArcGIS user profile.

I can't find ArcGIS for Teams in the Microsoft AppSource. How do I get it?

ArcGIS for Teams is in the Microsoft AppSource under the name ArcGIS. Type ArcGIS in the search box in the AppSource to find it.

If you still can't find ArcGIS in the AppSource, an IT administrator may need to use the Microsoft Teams admin console to make the app available to your organization or manage the policies associated with ArcGIS.

What are the system requirements for ArcGIS for Teams?

You can use ArcGIS for Teams wherever you use Microsoft Teams. IT administrators should review the Microsoft documentation for information about system requirements for Microsoft Teams.

Is ArcGIS for Teams compatible with mobile devices?

Yes, with some limitations. Learn about the ArcGIS for Teams known limitations in the ArcGIS for Teams Esri Community.

What ArcGIS privileges are required to use ArcGIS for Teams?

You must be signed in to Microsoft Teams to use ArcGIS for Teams. You can use the ArcGIS for Teams search and share functionality as an anonymous user or while signed in to your ArcGIS Online or ArcGIS Enterprise account. Guest users who are not signed in to an ArcGIS account can use ArcGIS for Teams to find and view publicly available content in ArcGIS Online. Users who are signed in to an ArcGIS account have the same privileges to view and edit content in ArcGIS for Teams as they do in other ArcGIS applications. Privileges are determined by your ArcGIS account user type and role settings.

The following table describes at a high level the differences between the content available to a guest user and a user with an ArcGIS account:

Guest user	ArcGIS account
ArcGIS Online—Publicly available ArcGIS content only	ArcGIS Online—Publicly available and privately licensed, premium content My Content—Your saved public and private content My Organization—Licensed content shared across your organization, including content created by organization members for sharing with the organization My Group—Content created for and by members of your group within your organization

Can I use ArcGIS for Teams with ArcGIS Enterprise?

Yes. ArcGIS for Teams supports both ArcGIS Online and ArcGIS Enterprise accounts.

What is planned for ArcGIS for Teams?

Development of new features and enhancements for ArcGIS for Teams is ongoing. New capabilities planned for future releases focus on supporting communication and collaboration within ArcGIS organizations that are using Microsoft Teams. The development of new features for ArcGIS for Teams is guided by user feedback.

How can I provide feedback for ArcGIS for Teams?

Join the ArcGIS for Teams Esri Community to provide feedback, ask questions, and connect with other ArcGIS for Teams users.