Create notifications

You can create notifications and subscribe to events and changes to the monitored environment, such as an alert for low system resources on a host component or an upcoming incident for a scheduled maintenance window.

Create notifications

ArcGIS Monitor administrators can create notifications and subscribe to Monitor resource events and events for any resource across the monitored environment. You must be assigned the Administrator role to create notifications.

To create a notification, complete the following steps:

1. Access Monitor if necessary.

   The Home page appears.

2. Click Administration.

   The Administration page appears.

3. Click the Notifications tab.

   The Notifications page appears with a list of notifications sorted alphabetically by name.

4. Optionally, do any or all of the following:
   • Click Sort and change the sorting method.
   • Click Filter and create a query to filter the list.
   • Click Columns and choose which columns to hide or show.
   • Position the pointer at the edge of a column's header and drag the column's edge to resize it.
5. Click Create notification.

   The Create notification wizard appears.

6. Choose Custom notification for Notification type.

   Note:

   Once the Notification type value has been specified, it cannot be changed.

7. Click Next.

   The Notification details page appears.

8. Provide a name for the notification in the Notification name text box.
9. Optionally, provide a description for the notification in the Description text box.
10. Click Next.

    The Subscribe to events page appears.

11. Click Add event.
12. Click the Resource type drop-down arrow and choose the resource to subscribe to notifications.

    For example, to create a notification when components are added and updated, choose Components from the Resource type drop-down menu.

13. Click the Operations drop-down arrow and click the operations to subscribe to notifications.

    For example, to subscribe to notifications when components are added and updated, choose Added and Updated from the Operations drop-down menu.

    Tip:

    To remove a resource, uncheck all items from the Operations drop-down menu for the resource that you want to remove.

14. Optionally, add filter query rules to specify the conditions that must be met for a notification to be sent:
    1. Click Add condition.

       The filter query builder appears under Condition.

    2. Create a filter query rule for the condition that must be met for a notification to be sent.
    3. Optionally, check the Require change check box to only send a notification when a change is made to the selected field.
    4. Optionally, repeat substeps a through c to add more filter query rules.
15. Optionally, repeat steps 11 through 14 to subscribe to more events.
16. Click Next.

    The Email settings page appears.

17. Configure email notification settings as necessary:
    1. Turn on the Email toggle button.
    2. Click the Interval drop-down arrow and choose how often you want notifications to be sent.

       When Interval is set to Immediate, an email is sent when a subscribed event occurs. When the interval is set to a specific time, subscribed events are aggregated and sent in batches according to the specified Interval value.

    3. Provide an email address in the Email recipients text box and click Add recipients.

       The recipient appears under Email recipients.

       Tip:

       You can also type a portion of the username or email address of a Monitor user account and click the user you want to add as a recipient.

    4. Repeat substep c to add recipients.

    Note:

    You must register an SMTP server before you can send email notifications.

18. Click Next.

    The Webhook settings page appears.

19. Configure webhook notification settings as necessary:
    1. Turn on the Webhook toggle button.
    2. Provide the URL of the webhook in the Webhook URL text box.
    3. If the webhook requires a secret key, expand Advanced settings and provide the secret in the Webhook secret text box.

       Learn more about webhook security

    4. Optionally, configure additional settings under Advanced settings.
20. Click Create notification.

    The notification is created, and its details page appears.

Create collection-based notifications

You must be assigned the Administrator or Manager role to create collection-based notifications.

To create and subscribe to notifications for a single collection, complete the following steps:

1. Access Monitor if necessary.

   The Home page appears.

2. Click Administration.

   The Administration page appears.

3. Click Notifications on the side of the page.

   The Notifications page appears with a list of notifications sorted alphabetically by name.

4. Optionally, do any or all of the following:
   • Click Sort and change the sorting method.
   • Click Filter and create a query to filter the list.
   • Click Columns and specify the columns to hide or show.
   • Position the pointer at the edge of a column's header and drag the column's edge to resize it.
5. Click Create notification.

   The Create notification wizard appears.

6. Choose Collection notification for Notification type.

   Note:

   Once the Notification type value has been specified, it cannot be changed.

7. Click Next.

   The Notification details page appears.

8. Provide a name for the notification in the Notification name text box.
9. Optionally, provide a description for the notification in the Description text box.
10. Click the Collection drop-down arrow and choose a collection.

    If notifications already exist for the collection, they appear under the Collection drop-down menu.

11. Click Next.

    The Subscribe to events page appears.

12. Click the Resource type drop-down arrow and choose the resource to subscribe to notifications.

    For example, to subscribe to notifications for alerts, choose Alerts from the Resource type drop-down menu.

13. Click the Operations drop-down arrow and choose the operations to subscribe to notifications.

    For example, to subscribe to notifications for alerts that are added and updated, choose Added and Updated from the Operations drop-down menu.

    Tip:

    To remove a resource, uncheck all items from the Operations drop-down menu for the resource that you want to remove.

14. Optionally, repeat steps 12 and 13 to subscribe to more events.
15. Click Next.

    The Email settings page appears.

16. Configure email notification settings as necessary:
    1. Turn on the Email toggle button.
    2. Click the Interval drop-down arrow and choose how often you want the notifications to be sent.

       When Interval is set to Immediate, an email is sent when a subscribed event occurs. When the interval is set to a specific time, subscribed events are aggregated and sent in batches according to the specified Interval value.

    3. Provide an email address in the Email recipients text box and click Add recipients.

       The recipient appears under Email recipients.

       Tip:

       You can also type a portion of the username or email address of a Monitor user account and click the user you want to add as a recipient.

    4. Repeat substep c to add recipients.

    Note:

    You must register an SMTP server before you can send email notifications.

17. Click Next.

    The Webhook settings page appears.

18. Configure webhook notification settings as necessary:
    1. Turn on the Webhook toggle button.
    2. Provide the URL of the webhook in the Webhook URL text box.
    3. If the webhook requires a secret key, expand Advanced settings and provide the secret in the Webhook secret text box.
    4. Optionally, configure additional settings under Advanced settings.
19. Click Create notification.

    The collection notification is created, and its details page appears.