Configure email server settings

You must register an SMTP server before you can send email notifications. You can view and manage email server settings on the Administration tab in ArcGIS Monitor.

Register an SMTP server

You must be assigned the Administrator or Manager role to register an SMTP server.

To register an SMTP server, complete the following steps:

1. Access Monitor if necessary.

   The Home page appears.

2. Click Administration.

   The Administration page appears.

3. Click Email on the side of the Administration page.

   The Email page appears.

4. Click Register.

   The Configure email settings dialog box appears.

   Note:

   If the Register button isn't available, an SMTP server has already been registered. You must unregister the SMTP server before you can register a new SMTP server.

5. Provide the fully qualified domain name and port or IP address and port of the SMTP server in the Address text box.

   The default port number for SMTP is 25 for unsecured and 587 for secured communication.

6. If the SMTP server requires an encrypted connection, click the Encryption method drop-down arrow and choose an encryption method.
7. Provide the email address that you want the notifications to be sent from in the Sender address text box.
8. Optionally, provide the name of the sender in the Sender name text box.
9. If the SMTP server requires authentication, provide credentials in the Username and Password text boxes.
10. Click Register.

    The SMTP server is registered.

11. Optionally, in the Email notification settings section, provide an email address in the Send test email text box and click Send to test the email server settings.

Edit email settings

You can edit SMTP server and email settings on the Administration page. You must be assigned the Administrator or Manager role to edit SMTP server and email settings.

To edit SMTP server and email settings, complete the following steps:

1. Access Monitor if necessary.

   The Home page appears.

2. Click Administration.

   The Administration page appears.

3. Click Email on the side of the Administration page.

   The Email page appears.

4. In the Email connection settings section, click Edit.

   The Configure email settings dialog box appears.

5. Update the SMTP server and email settings as necessary.
6. Click Register.

   The SMTP server and email settings are updated.

7. Optionally, in the Email notification settings section, provide an email address in the Send test email text box and click Send to test the email server settings.

Unregister an SMTP server

You must be assigned the Administrator or Manager role to unregister an SMTP server.

To unregister an SMTP server, complete the following steps:

1. Access Monitor if necessary.

   The Home page appears.

2. Click Administration.

   The Administration page appears.

3. Click Email on the side of the Administration page.

   The Email page appears.

4. Click Unregister next to Unregister SMTP server.

   The Unregister email connection dialog box appears.

   Caution:

   Unregistering an SMTP server is permanent. To restore the SMTP server connection, it must be registered again.

5. Click Unregister.

   The SMTP server is unregistered.