ArcGIS Monitor administrators should make periodic backups of their deployment so that it can be restored in the event of hardware failure, human error, or migration.
Make a backup of Monitor Server and Monitor Agent
To make a backup of the ArcGIS Monitor Server and ArcGIS Monitor Agent machines in your deployment, complete these steps:
- Sign in to the Monitor Server machine with an account that has access to the Monitor Server installation location.
- Back up the C:\Users\<ArcGIS Monitor account username>\AppData\Local\ESRI\ArcGISMonitor\config-store-<server or agent> directory.
- Sign in to each Monitor Agent machine with an account that has access to the Monitor Agent installation location and repeat step 2 for each Monitor Agent machine in the deployment.
Make a backup of the Monitor database
To back up the Monitor database, you must have read access to all of the Monitor database's tables. The following steps back up the Monitor database using the PostgreSQL pg_dump utility. Depending on your organization's database infrastructure, you may need to use another method to back up the Monitor database. To back up the Monitor database with the pg_dump utility, complete these steps:
- Sign in to the machine that contains the Monitor database with an account that has permissions to perform administrative operations on the Monitor database.
- Back up the Monitor database.
Restore your Monitor deployment
To ensure a successful restoration, backups should be restored in the order listed below. Depending on the type of failure or migration, you may not need to perform all of these steps. To restore your Monitor deployment, complete these steps:
- Restore the Monitor database.
- Install Monitor Server, if necessary.
- Sign in to the Monitor Server machine with an account that has access to the Monitor Server installation directory.
- Start the Windows Services manager.
- Right-click ArcGIS Monitor Server in the Windows Services manager and click Stop.
- Delete the C:\Users\<ArcGIS Monitor account username>\AppData\Local\ESRI\ArcGISMonitor\config-store-server directory.
- Copy the backup of the Monitor Server configuration store to the C:\Users\<ArcGIS Monitor account username>\AppData\Local\ESRI\ArcGISMonitor\config-store-server directory.
Ensure that the ArcGIS Monitor account retains full read/write permissions to the configuration store directory.
- Right-click ArcGIS Monitor Server in the Windows Services manager and click Start.
- Access Monitor to verify the status of the restoration.
- Install Monitor Agent, if necessary.
- Sign in to the Monitor Agent machine with an account that has access to the Monitor Agent installation directory.
- Start the Windows Services manager.
- Right-click ArcGIS Monitor Agent in the Windows Services manager and click Stop.
- Delete the C:\Users\<ArcGIS Monitor account username>\AppData\Local\ESRI\ArcGISMonitor\config-store-agent directory.
- Copy the backup of the Monitor Agent configuration store to the C:\Users\<ArcGIS Monitor account username>\AppData\Local\ESRI\ArcGISMonitor\config-store-agent directory.
Ensure that the ArcGIS Monitor account retains full read/write permissions to the configuration store directory.
- Right-click ArcGIS Monitor Agent in the Windows Services manager and click Start.
- Repeat steps 10 through 16 to restore other Monitor Agent machines in the deployment as necessary.
- Verify that the Monitor Agent machines are connected to Monitor Server and refresh Monitor Agent connections as necessary.