Install Maps for Adobe Creative Cloud

To install the ArcGIS Maps for Adobe Creative Cloud extension for use with Adobe Illustrator and Photoshop, verify that you have the required software and complete the steps to install on a single machine or install silently for a large-scale deployment. (For information about updating the extension to the latest version, see this FAQ.)

Tip:

If you're using ArcGIS Online, the app launcher includes Maps for Adobe Creative Cloud among your other licensed apps so you can discover it, access the download page, and find resources to learn how to use the extension.

After you install Maps for Adobe Creative Cloud, you'll see it listed as an extension in Illustrator and Photoshop (Window > Extensions > ArcGIS Maps for Adobe Creative Cloud). You must sign in with a licensed account to use the extension.

Tip:

You can also download and update Maps for Adobe Creative Cloud from the Adobe Creative Cloud Marketplace.

Install on a single machine

To install ArcGIS Maps for Adobe Creative Cloud on a single machine, complete the following steps:

1. Close any open instance of Illustrator and Photoshop.
2. Download the installation file appropriate for your operating system.

   Note:

   If you don't have administrative privileges on your machine, contact your IT administrator for help installing the extension. Optionally, if you have a Microsoft Windows operating system, you can choose to install the extension for just yourself when choosing the installation context in the wizard.

3. Double-click the file that you downloaded and follow the instructions in the installation wizard.

   Caution:

   There is a known issue in which the Maps for Adobe Creative Cloud macOS installer fails when run from a folder in a cloud drive, such as Microsoft OneDrive or Dropbox, on macOS Ventura. If this happens, download or copy the installer to a local drive, then run the installer.

Install silently (Windows)

To support large-scale deployments, you can perform a silent installation of ArcGIS Maps for Adobe Creative Cloud using the command line. You can build automated deployment solutions using the command line parameters.

For a Windows operating system, silently install Maps for Adobe Creative Cloud by completing the following steps:

1. Download the installation file appropriate for your operating system.
2. Open an administrator command line terminal.
   • For Windows 8 and later, press the Windows key on the keyboard and type cmd. Right-click cmd.exe and choose Run as administrator.
   • For earlier versions of Windows, click Start > Run, type cmd, and click OK.
3. Run the command to extract the contents of the .exe file using the file name. The following example shows the command for version 3.5:
   ArcGISMapsforAdobe_Win_350.exe /s

4. Run the following command to install. For details, refer to the list of required and optional command line parameters.
   msiexec /i \\<server name>\ArcGISMapsforAdobeCC.msi ACCEPTEULA=yes /qb

MSI command line parameters

Use the following command line parameters when running ArcGISMapsforAdobeCC.msi. The parameters are case-sensitive.

For example, run the following command to install Maps for Adobe Creative Cloud per user:

msiexec /i \\<server name>\ArcGISMapsforAdobeCC.msi ACCEPTEULA=yes ALLUSERS=2 /qb

• ACCEPTEULA—Specifies acceptance of the End User License Agreement (EULA) during a silent installation. This parameter is required. The contents of the extracted .exe file includes a PDF version of the EULA (Eula.pdf). Specify yes to agree to the EULA and install the software. The software will not install if you specify no or omit this parameter.
• INSTALLDIR—Defines the Maps for Adobe Creative Cloud installation location. If this parameter is not specified, it defaults to one of the following installation locations:
  • For a per-machine installation, the default is %System Drive%\Program Files\ArcGIS\ArcGISMapsforAdobe.
  • For a per-user instance (see ALLUSERS), the default is %System Drive%\%USERPROFILE%\AppData\Local\Programs\ArcGIS\ArcGISMapsforAdobe.
• ALLUSERS—Defines the installation context of the setup. If this parameter is not specified, it defaults to a per-user installation.
  • ALLUSERS=1 specifies a per-machine installation.

    Note:

    Administrative privileges are required to set ALLUSERS=1. Otherwise, the installation fails.

  • ALLUSERS=2 specifies a per-user instance.
• ENABLEEUEI—Specifies whether to enable participation in the Esri User Experience Improvement program. The default value is 1, which enables participation. To opt out of participation, specify ENABLEEUEI=0.

Uninstall from a single machine

To uninstall ArcGIS Maps for Adobe Creative Cloud, complete the following steps:

1. Close any open instance of Illustrator and Photoshop.
2. Locate the application in your operating system's list of installed applications.
   • For Windows, go to Start > Settings > Apps > Apps and Features.
   • For macOS, go to Finder > Applications.
3. Remove the app.
   • For Windows, click ArcGIS Maps for Adobe Creative Cloud and click Uninstall. Follow the instructions in the wizard to completely uninstall the app.
   • For macOS, in the ArcGIS Maps for Adobe Creative Cloud folder, open ArcGIS Maps Setup Utility and click Remove.

Uninstall silently (Windows)

For a Windows operating system, silently uninstall ArcGIS Maps for Adobe Creative Cloud by completing the following steps:

1. Close any open instance of Illustrator and Photoshop.
2. Find the product code for the installed version of Maps for Adobe Creative Cloud by running the applicable registry command below.
   • Per-machine installation:
     reg query "HKEY_LOCAL_MACHINE\SOFTWARE\ESRI\ArcGISMapsForAdobe" /v "ProductCode"

   • Per-user installation:
     reg query "HKEY_CURRENT_USER\SOFTWARE\ESRI\ArcGISMapsForAdobe" /v "ProductCode"

3. In a command line terminal, run the following command using the product code obtained in the previous step:
   msiexec /x {Product code} /q