Configure your portal for Indoors

Available with the ArcGIS Indoors Maps extension.

An ArcGIS Enterprise portal administrator must import the license file for Indoors into your portal. You can then set permissions for members of your organization and certain functionality in ArcGIS Pro. Once you set permission levels for members and enable access to ArcGIS Pro functionality, they can access the Indoors geoprocessing tools in ArcGIS Pro after they successfully connect and sign in to your Enterprise portal.

Import the license for Indoors

Viewer checks for the ArcGIS Indoors Maps and ArcGIS Indoors Spaces extensions when trying to connect to a portal. You or a portal administrator must import the license file for ArcGIS Indoors Maps and, optionally, for ArcGIS Indoors Spaces for the app to be able to successfully connect to it.

ArcGIS Indoors Maps allows you to author and share floor-aware maps that can be used for indoor way finding in Indoor Viewer, Indoors Mobile, and Indoors Kiosk.

ArcGIS Indoors Spaces allows you to share a web map for use in Indoor Space Planner for space management and enables the workspace reservation capabilities of Indoor Viewer and Indoors Mobile. ArcGIS Indoors Spaces is an add-on to the ArcGIS Indoors Maps license, and you cannot have ArcGIS Indoors Spaces without ArcGIS Indoors Maps.


If you licensed Indoors using the older Indoors organization extension, it will be supported until it expires.

Perform the following steps to import the license file:

  1. Import the license file through your portal.
  2. Ensure that Indoors license files are listed as an organizational extension.
    1. Click the Organization tab and click Licenses.
    2. Click Organization extensions.
    3. Verify that the correct licenses are listed.

Set up access for ArcGIS Pro

Perform the following steps to set permissions for the members of your organization who need to use ArcGIS Pro:

  1. Assign the GIS Professional Advanced user type to the named users in your organization who need access to ArcGIS Pro.
  2. Grant these named users access to the following extensions:
    1. 3D Analyst
    2. Network Analyst
  3. Assign these named users the Publisher role.

    Members of your organization who need to use ArcGIS Pro must connect to this portal before using the ArcGIS Indoors geoprocessing tools.

Configure the security certificate

Your portal must have a valid SSL certificate from a trusted entity for Viewer to run without warnings. Web browsers have built-in security features that prevent connections to servers that do not have a valid certificate.

If your organization uses self-signed or enterprise CA certificates for Viewer, exceptions must be added in some browsers to enable access to the Viewer URL. This can be disruptive, so it is recommended that you use a trusted certificate signed by a certificate authority.

Configure the identity store

ArcGIS Enterprise allows you to use enterprise accounts and groups to control access to your ArcGIS organization. Use an organization-specific identity store to set policies for password expiration and complexity; control access using existing Active Directory, LDAP, or SAML groups; or use authentication.


Indoors supports built-in authentication and SAML.

Create users and assign roles and types

When you create users, check the type of users available for details about assigning roles and access.

The ArcGIS Indoors Maps organizational extension includes an additional user type named Indoors User. The Indoors User user type provides access to the Indoor Viewer and Indoors mobile apps. If the ArcGIS organization includes an ArcGIS Indoors Spaces license, users with the Indoors User user type also have access to workspace reservation capabilities when configured using a Reservations layer published from ArcGIS Pro 3.0 or later.

You can change the user type for multiple members of your ArcGIS organization at the same time. For example, you may want to convert the user type for many users to Indoors User.


The Indoors User user type does not include access to the ArcGIS organization or apps other than Indoor Viewer and Indoors mobile.

Users must have an Editor user type or above to access Indoor Space Planner.

Anonymous access

Anonymous access allows you to use Enterprise portal resources without supplying credentials. As an administrator of your organization, you determine whether anonymous access is allowed.

Learn more about configuring security settings

Configure printing

To enable printing from Viewer, confirm that the portal has a valid print service set up. Viewer requires the Map Only print service in the portal for printing directions.

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