Configure My Neighborhood Services

My Neighborhood Services can be used to share information about available facilities and services in a community.

In this topic, you will learn how to configure the My Neighborhood Services solution to meet specific needs in your organization.

Load data from a shapefile or file geodatabase

My Neighborhood Services can be used to share information about available facilities and services in a community. In some cases, you may already have this information in ArcGIS or another business system.

Review the layers provided with the solution and determine what source data you want to load. Then, load your existing data into the layers provided with the solution before sharing the maps or applications.

To load data from a shapefile or file geodatabase, complete the following steps:

  1. Create a .zip file of your shapefile or file geodatabase.
  2. Sign in to your ArcGIS organization and browse to the EmergencyResponseFacilities feature layer.
  3. From the item page, click Update Data.
  4. Follow the steps in the Update data wizard to load your data.
  5. Tip:

    For more information about uploading data, see Manage hosted feature layers—Append data to layers.

  6. Repeat these steps to load data into the GovernmentFacilities, LandmarkFacilities, MailShippingFacilities, MedicalFacilities, ParkRecreationFacitilies, and TransportationFacilities feature layers.

Optionally, add one or more facility and service layers to the map to include in your application. After the layers are added, configure pop-ups and configure Nearby Instant app to include the new layers in the search results.

Configure directions

Note:
This workflow is optional and doesn't need to be completed to work with the solution.

The My Neighborhood Services app can be used by the general public to locate government facilities and available services that increase the quality of life in a community. Directions to the nearest government service can be enabled so users can quickly find the service they are looking for.

Follow the steps below to enable directions.

  1. Verify that you are signed in to your ArcGIS organization and browse to the My Neighborhood Services app.
  2. From the item page, click Configure.
  3. Click Nearby > Panel options and turn on the Show directions toggle button.
  4. Check the check box next to each layer that should have a directions link included in the results.
  5. Click the Units drop-down arrow and choose a unit.
  6. Click Publish.
  7. Click Confirm.

    The Authorize premium content window appears with information related to authorization.

  8. Click Authorize.