Use Park Infrastructure Management

The Park Infrastructure Management solution delivers a set of capabilities that help you inventory park assets, understand asset condition, and communicate changing asset conditions that impact park services.

In this topic, you’ll learn how to use the solution by assuming the role of a user and performing the workflows below.

Inventory and assess park assets in the field

In many cases, a field assessment of existing park assets may be the most efficient way to develop a park asset inventory. The information collected in the field can then be augmented with other descriptive information that helps park staff or the general public view park information easily.

You will assume the role of a park ranger in a park agency. In this workflow, you are asked to use the ArcGIS Field Maps mobile app to access your Park Field Map and inventory park assets.

Collect park assets in the field

1. Download ArcGIS Field Maps onto your mobile device.
2. Open ArcGIS Field Maps and sign in to your ArcGIS organization.
3. Tap the Park Field Map to open it.
4. Browse to the collection location.
5. Tap Add and tap Restrooms.
6. Swipe up on the form and tap Name to enter the name of the restroom.
7. Tap Park to enter the name of the park.
8. Tap Amenity Details to expand the form.
9. Tap Condition and choose a value.
10. Tap Owned By and choose a value.
11. Tap Maintained By and choose a value.
12. Swipe down and tap Take Photo, and then take a photo and tap Use Photo.
13. When you're finished, at the top right, tap the check mark or Submit.

    Note:

    Your interface may vary depending on the type of mobile device that you use.

14. Repeat steps 6 through 14 for each park asset.

Assess park assets in the field

1. Tap a trail in the Park Field Map.
2. Swipe up on the form to review the trail information.
3. Swipe up on the form to the Related section.
4. Tap Trails Maintenance.

   Previously recorded maintenance activities are displayed. When present, tap the maintenance record and swipe up on the form to review the information.

5. Tap Add.
6. Swipe up on the form to expand the form.
7. Tap Maintenance Type to enter the type of maintenance activity completed.
8. Tap Maintenance Status and choose Completed.
9. Tap Date finished and choose today's date.
10. Optionally, tap Notes to enter maintenance notes.
11. When you're finished, at the top right, tap the check mark or Submit.

    Note:

    Your interface may vary depending on the type of mobile device that you use.

12. Swipe up on the form to review the recorded maintenance information.
13. In the Related section, tap Trails to return to the Trail feature.
14. Swipe up on the form to the Related section.
15. Tap Trails Inspection.

    Previously recorded inspections are displayed. When present, tap the inspection record and swipe up on the form to review the information.

16. Tap Add.
17. Swipe up to expand the form.
18. Tap Condition and choose a value.
19. Tap Inspection Type and enter a value.
20. Tap Needs Maintenance and choose Yes.
21. Tap Inspection Date and choose today's date.
22. Swipe down and tap Take Photo, and then take a photo and tap Use Photo.
23. When you're finished, at the top right, tap the check mark or Submit.

    Note:

    Your interface may vary depending on the type of mobile device that you use.

24. Swipe up on the form to review the recorded inspection information.
25. In the Related section, tap Trails to return to the Trail feature.
26. Swipe up on the form and tap the Create service request button.
27. Complete the Park Request form to report a request for service.
28. When you're finished, at the top right, tap the check mark or Submit.

    Note:

    Your interface may vary depending on the type of mobile device that you use.

Complete field assignments

Park Rangers will often receive work through assignments that help organize tasks to be completed and communicate the status of work to maintenance supervisors. In this workflow, you are asked to use the ArcGIS Workforce app on your mobile device to track the status of your work in the field.

1. Download ArcGIS Workforce onto your mobile device.
2. Open ArcGIS Workforce and sign in to your ArcGIS organization.
3. Tap the Park Assignments map.
4. In the To do list, tap an assignment to view its location on the map and see details about the assignment.
5. In the assignment details, tap Directions to see a list of installed navigation apps, and then tap the app you want to use and allow ArcGIS Workforce to open it.

   The app opens, generating a route to your assignment.

6. In the assignment details, tap Start to begin working on an assignment.
7. Optionally, tap Add Note to enter information for the maintenance supervisors. Tap Done.
8. Optionally, tap Take Photo to take and attach a photo.
9. Optionally, tap Attach to record video and audio and to attach other photos from your device.
10. Swipe up and tap Open in Field Maps.

    The Park Field Map opens in ArcGIS Field Maps.

11. After you have finished collecting data or recording work in the Park Field Map return to the ArcGIS Workforce app.
12. To pause, decline, or reset the assignment, tap the Overflow button and tap the appropriate status, or tap Cancel.
13. In the assignment details, tap Finish when you have completed the assignment.
14. Optionally, tap To Do and tap Completed to view your completed assignments.
15. Optionally, tap Sync ( if you have edits that aren't synced) and tap Sync Now to sync them.

    Changes to the status of your assignments automatically syncs with your ArcGIS organization at the default interval of every 15 minutes.

Develop park asset inventory

The Park Asset Inventory app can be used by mapping technicians to create, edit, and review park assets. Existing park assets collected in the field can be reviewed and information added to help park staff and the general public find information about a park. New park assets can also be added to a park asset inventory using imagery and record documents.

You will assume the role of a mapping technician in a park agency. In this workflow, you are asked to review park assets collected by field staff and add new park assets. The steps below provide guidance; however, you can enter information as you see fit and examine the different dependencies in the form.

Review park assets collected in the field

1. Sign in to your ArcGIS organization and browse to the Park Asset Inventory app.
2. Open the item page and click View Application.
3. Open the Filter panel and click the Trailheads: Needs Review filter to display trailheads that need to be reviewed.
4. Open the Edit panel and click Edit feature.
5. Select a trailhead on the map.
6. In the panel, review the attribute information and enter the remaining details for the trailhead.
7. Set Status to Open, Publicly Visible to Yes, and Reviewed to Yes.
8. When you're finished, click Update.

Add a new park asset

1. In the Park Asset Inventory app, open the Edit panel, and click Add feature.
2. Type Trails into the Filter types search box, and click the Trails feature template.
3. Add a new trail to the map.
4. Enter the following trail details:

   Parameter	Value
   Asset ID	Type T1-0004.
   Name	Type McDowell Grove Trail.
   Park Name	Type McDowell Park.
   Trail System	Type McDowell Park.
   Status	Choose Open.
   Reviewed	Choose Yes.
   Seasonal	Choose No.
   Hiking	Choose Yes.
   Mountain Biking	Choose Yes.
   eBikes	Choose No.
   Dogs Allowed	Choose Yes.
   Surface Type	Choose Native.
   Publicly Visible	Choose Yes.
   Install Date	Choose today's date.
   Owned By	Choose Our Agency.
   Managed By	Choose Our Agency.

5. Scroll to the bottom of the form and click Add.
6. Repeat all of the steps for each park asset.

Update recreation closure information

Communicating the status of recreation opportunities helps visitors plan trips and reduces congestion and overuse of resources. The Recreation Closure Manager app can be used by public information staff to create and update recreation closures.

Create recreation closure

1. Sign in to your ArcGIS organization and browse to the Recreation Closure Manager app.
2. Open the item page and click View Application.

   The Manage Recreation Closures widget is opened by default, which allows you to create and edit existing recreation closures.

3. In the Search widget, type an address.
4. In the Manage Recreation Closures widget, click the Closures template and add a new recreation closure to the map.
5. Enter the following recreation closure details:

   Parameter	Value
   Name	Type Trail Maintenance.
   Type	Choose Temporary Closure.
   Reason	Choose Maintenance.
   When	Type Winter 2021 to Spring 2022.
   Comment	Type Trail closed Winter 2021 to Spring 2022.

6. Click Save.

Update asset status

1. Open the Update Public Status widget.
2. Select the Freehand Polygon selection tool, and select the assets associated with the recreation closure.
3. For Status, choose Closed.
4. Click Save.

Note:

When you create recreation closures and update asset status information using the Recreation Closure Manager app, the recreation locators deployed with the Recreation Outreach solution will automatically be updated with the new information.

Manage operations

You will now assume the role of a maintenance supervisor responsible for organizing routine and ad-hoc inspections and maintenance activities. In this workflow, you are asked to monitor field activities and conditions, manage requests for service, and assign work.

Respond to requests for service

1. Verify that you are signed in to your ArcGIS organization and browse to the Park Request Manager app.
2. From the item page, click View.
3. Click the Status column filter.
4. Click the Status is drop-down arrow and choose Submitted to view requests for service with a submitted status.
5. Click the Submitted On column and choose Sort in descending order.
6. Click one of the service request features to view its details.
7. On the Details tab, click the Edit button .
8. Click the Status drop-down arrow and choose Received.
9. Click Save.

   You will create an assignment so the request for service can be addressed by park rangers.

10. Click the service request feature in the table to view its details.
11. On the Details tab, click the Create Park Assignment button.

    The Create Park Assignment form opens.

12. Complete the form to create an assignment that you will assign to park rangers.
13. When you're finished, click Submit.

Monitor requests for service

1. Verify that you are signed in to your ArcGIS organization and browse to the Park Request Dashboard.
2. From the item page, click View Dashboard.
3. Use the graphs to filter and explore active and resolved requests for service.

   Dashboard charts are linked. As you click and select a category in one chart, related details are filtered and updated in other charts on the service request to allow a manager to identify issues and areas that need attention.

Manage field assignments

1. Verify that you are signed in to your ArcGIS organization and click the Apps button in the header of the site.
2. From the app launcher, click Workforce to open the app.
3. Under Projects, hover over the Park Assignments project, and click Open to open the project.

   Tip:

   When implementing the Park Infrastructure Management solution in your organization, you must add everyone responsible for verifying park assignments in the field to the Park Assignments ArcGIS Workforce project with a Mobile Worker role. You can add users and assign roles in the configuration settings of the project. To access the configuration settings, hover over the Park Assignments project and click Configure. Click the Users tab. For the purposes of this exercise, ensure that your named user account is assigned as a dispatcher and as a mobile worker. Click the My Projects tab to return to your projects.

4. At the bottom of the pane, click the Assignments tab.
5. If present, click on an assignment from the list of assignments.
6. Click the Assign drop-down and select a mobile worker who will complete the work.
7. Optionally, click the Edit button to modify the Priority, Description or other assignment details. When you're finished, click Save.
8. Click the back button.
9. On the map, select a park asset. Review the asset information then click + Create Assignment.

   You can also use the search box on the map to search by address, place, or park asset ID.

10. Choose an Assignment Type and assign a mobile worker.
11. Click Create Assignment.