The following are some frequently asked questions that authors of operation views often have. For questions about using operation views, see Using operation views FAQs.
Operations Dashboard for ArcGIS is a configurable app for monitoring real-time data feeds for large-scale events or day-to-day operations. When working in Operations Dashboard, the item used to do work is called an operation view. Operation views can include informational displays such as widgets, map tools, and feature actions for interacting with data. Operation views can be viewed from browsers on tablets or desktops running Windows. To see sample operation views, start Operations Dashboard and choose Try It.
Operation views are stored in your ArcGIS organizational account (either ArcGIS Online or Portal for ArcGIS). You can keep this view private to you, share it among your groups, or make it public. See Create an operation view.
Operations Dashboard is a completely configurable app that can be used right out of the box. It includes Esri-provided widgets, map tools, and built-in feature actions that can leverage the data in your map and external data sources to show events happening in real time, monitoring Key Performance Indicators (KPIs), and providing situational awareness.
For the desktop app, install Operations Dashboard for ArcGIS from arcgis.com. For browser, there is no download required. You simply open the link to an operation view, and it will launch in your default browser.
Currently, Windows desktop and most browsers are supported. Also, Microsoft .NET 4.5 Framework or later is required for desktop use. You can install this from the Microsoft Download Center. You must have administrative privileges on your machine (desktop or tablet) to install Microsoft .NET 4.5 Framework. See system requirements for more details about supported operating systems, browsers, and languages, as well as hardware, software, and developer requirements.
You can deploy Operations Dashboard for ArcGIS to your Portal for ArcGIS to allow portal members to download Operations Dashboard from the portal, and to create and use operation views.
The user interface is different depending on whether you open the operation view as an author (which requires an administrator or publisher role in your organization) or as a user (which requires a user role in your organization). See the Quick Tour for authors and Guided Tour for users for more details.
Several types of services and layers are supported in the app. See the supported data types section of the help for more information.
In the Try It views, I see that features are constantly updating and moving on the map. How can I do that with my own data?
Operations Dashboard is designed to work with data that is constantly changing. There are several ways you can connect to real-time data sources. In the Try It views, you're using the optional Geoevent Extension for ArcGIS Server. You can try the Geoevent tutorials from arcgis.com and use them in Operations Dashboard. If you don't have the Geoevent extension, you can use Python scripts to connect to and update services directly as well.
The following are potential issues when trying to sign in:
Use multidisplay if any of the following are true:
Use single display if any of the following are true:
Yes, you can author a view that uses your services and open it in the app. See Create an operation view for details.
Yes, you can share operation views within groups, your organization, or publicly. See Share an operation view for more details.
Only the author of the operation view can edit or change the layout of the operation view. Those who sign in to the app with a user account will see the operation view exactly as you configured it. They can move and expand widgets but cannot save. To get started with customizing an operation view, see Operation view configuration.
Related tables are not supported in an operation view; however, you can add the related table as a stand-alone data source. Other supported data types are listed on the Data sources in the operation view page.
When I try to configure my HTML widget, I don't see any text. If I'm loading custom extensions, they don't show in Operations Dashboard. Why not?
In some situations, the HTML widget or extensions may not load when a machine has dual video (graphics) cards. See this knowledge base article on how to adjust the video cards on your machine.
Data is updating in my map and I can see it when I pan the map, but the operation view is not updating. Why?
There are some known display limitations when using Operations Dashboard in a virtual environment. If you're using a VM and the map does not display, you need to turn off the accelerated display. See the knowledge base article for details on turning off the accelerated display.
When using Operations Dashboard with ArcGIS for Portal, I get a certificate mismatch warning when connecting to my portal. Why?
Operations Dashboard consumes ArcGIS Online service credits when the operation view uses premium services. For example, if the map uses ArcGIS Online routing capabilities, or feature services and tiled map services hosted in ArcGIS Online, credits are consumed. If the map is using on-premises ArcGIS Server services, no credits are consumed.
The Operations Dashboard for ArcGIS team would love to hear from you. If you have feedback or inquiries, email Dashboard4ArcGIS@esri.com.