The following are some frequently asked questions that authors of operation views often have. For questions about using operation views, see Using operation views FAQs.
Operations Dashboard for ArcGIS is for monitoring real-time data feeds for large-scale events or day-to-day operations using configured operation views. Leverage your data to show events happening in real time, monitor Key Performance Indicators (KPIs), and provide situational awareness. Operation views are created in the Windows app and can include Esri-provided or custom widgets, map tools, and feature actions. Stay on top of your operations by using your operation views in the Windows app or in the browser.
Operations Dashboard for ArcGIS is available as a Windows app or a browser app.
For the Windows app, install Operations Dashboard for ArcGIS from ArcGIS Online. If you receive a link to an operation view and you do not have Operations Dashboard for ArcGIS installed, you'll be prompted to download and install the app before opening the operation view.
For the browser app, there is no download required. When you open the link to an operation view, it launches in your default browser. You can also open the operation view from its item details page.
You can work with the app immediately by selecting Try It on the startup screen. You can view sample operation views on ArcGIS Online. Sign in with your ArcGIS organizational account for a more personalized experience, including access to operation views available to you. The user interface is different depending on whether you open the app as an author (which requires an administrator or publisher role in your organization) or as a user (which requires a user role in your organization). See the Quick Tour for authors and Guided Tour for users for more details.
Use the Windows app to create operation views. They are stored in your ArcGIS organizational account (either ArcGIS Online or Portal for ArcGIS). You can keep operation views private to you, share them among your groups, or make them public. See Create an operation view for details.
Currently, Windows desktops and most desktop and tablet browsers are supported. The Windows app requires Microsoft .NET 4.5 Framework or later. You can install this from the Microsoft Download Center. You must have administrative privileges on your machine to install Microsoft .NET 4.5 Framework. See system requirements for more details about supported operating systems, browsers, and languages, as well as hardware, software, and developer requirements.
The app downloaded from ArcGIS Online can be used to connect to your ArcGIS organization (either on ArcGIS Online or on Portal for ArcGIS). However, your company may require that you instead install from your Portal for ArcGIS. To do so, search for Operations Dashboard on your portal, or contact your Portal for ArcGIS administrator.
See Deploy Operations Dashboard for ArcGIS to Portal for ArcGIS for details.
There are some known display limitations when using Operations Dashboard in a virtual environment. If you're using a VM and the map does not display, you'll need to turn off the accelerated display. See the knowledge base article for details on turning off the accelerated display.
I downloaded and installed the app on my Windows 7 machine, but when I try to open it, the app crashes every time. Why?
Several types of services and layers are supported in the app. See Supported data types for details.
In the Try It operation views, features are constantly updating and moving on the map. How can I do that with my own data?
Operations Dashboard is designed to work with data that is constantly changing. There are several ways you can connect to real-time data sources. The Try It operation views use the optional ArcGIS GeoEvent Server. You can try the GeoEvent tutorials from ArcGIS Online and use them in Operations Dashboard. If you don't have the GeoEvent extension, you can use Python scripts to connect to and update services directly as well.
The following are potential issues when trying to sign in:
Use a multidisplay operation view if any of the following are true:
Use a single display operation view if any of the following are true:
Yes, you can author an operation view that uses your services and open it in the app. See Create an operation view for details.
Yes, you can share operation views within groups, your organization, or publicly. See Share an operation view for more details.
Only the author of the operation view can edit or change the layout of the operation view. Those who use your operation view see it exactly as you configured it. They can move and expand widgets but cannot save their configurations. To get started with customizing an operation view, see Operation view configuration.
Related tables are not supported in an operation view; however, you can add the related table as a stand-alone data source. Other supported data types are described in Data sources in the operation view.
When I try to configure my HTML widget, I don't see any text. If I'm loading custom extensions, they don't show in Operations Dashboard. Why not?
In some situations, the HTML widget or extensions may not load when a machine has dual video (graphics) cards. See this knowledge base article on how to adjust the video cards on your machine.
Data is updating in my map and I can see it when I pan the map, but the operation view is not updating. Why?
When using Operations Dashboard with Portal for ArcGIS, I get a certificate mismatch warning when connecting to my portal. Why?
Operations Dashboard consumes ArcGIS Online service credits when the operation view uses premium services. For example, if the map uses ArcGIS Online routing capabilities, or feature services and tiled map services hosted in ArcGIS Online, credits are consumed. If the map is using on-premises ArcGIS Server services, no credits are consumed.
The Operations Dashboard for ArcGIS team would love to hear from you about the app. If you have feedback or inquiries, send an email to Dashboard4ArcGIS@esri.com. You can also provide feedback within the Operations Dashboard for ArcGIS GeoNet community page.