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Set up ArcGIS Data Appliance (existing user)

Follow the steps below to complete the ArcGIS Data Appliance update process for existing ArcGIS Data Appliance users, so you can use ArcGIS Data Appliance to explore all the updates in only a few hours.

The update consists of the following steps. For detailed instructions and for help with the services, use the links below:

  1. Unpack the components
  2. Delete ArcGIS services from your previous ArcGIS Data Appliance installation
  3. Shut down data appliance
  4. Remove the old data collections and install the new ones
  5. Power on the data appliance
  6. Verify the new data collections
  7. Create shares for the new data collections
  8. Configure the cache directories
  9. Publish the services
  10. Use the services

Visit the Arxys Support page on their website, and under Arxys Support Documentation, select the ArcGIS Data Appliance tab for documentation with detailed instructions for steps 1 and 3 through 6.

Prerequisites

ArcGIS Server 10.8.1 or later is required for ArcGIS Data Appliance 2023. If you are planning to upgrade to a more recent version of ArcGIS Server, Esri recommends that you do so prior to installing your collections. For more information on what's supported, visit system requirements. Services for ArcGIS Data Appliance data collections that are installed on your ArcGIS Data Appliance server will be unavailable during the installation process. This update takes approximately two hours to complete.

Caution:

It is imperative that care and precautions be taken when handling the data collection hard drives. The hard drives are sensitive to shock as well as electrostatic discharge. Ensure that precautions are taken to eliminate any built-up static. The use of a grounding strap is highly recommended while you handle the hard drives.

Step 1: Unpack the components

ArcGIS Data Appliance is delivered in multiple boxes containing the data collection hard disk drives and the ArcGIS Data Appliance 2023 World Basic flash drive or ArcGIS Data Appliance 2023 Standard, Advanced, and Locators flash drive, depending on your product option.

Step 2: Delete ArcGIS services from your previous ArcGIS Data Appliance installation

To update ArcGIS Data Appliance, ArcGIS services that use ArcGIS Data Appliance 2022 must be deleted from ArcGIS Server before you disconnect the hard drives. See Delete ArcGIS services for detailed instructions.

Note:

After all the services are deleted, reboot the machine where ArcGIS Server is installed.

Legacy:

Do not delete the legacy services if you intend to continue to use these services.

Step 3: Shut down data appliance

Although the data appliance has hot-swappable hard drive bays, hot swapping an entire data collection is not supported.

Step 4: Remove the old data collections and install the new ones

For instructions on how to remove the old data collections and install the new ones, visit the Arxys website.

Legacy:

Do not unplug the legacy drives if you intend to continue to use these services.

Step 5: Power on the data appliance

To turn on ArcGIS Data Appliance, press the power button located on the front. The Microsoft Windows Storage Server operating system performs a number of system checks to verify the integrity of the file system. During this time, the hard drive activity LEDs on the data appliance blink. Allow the data appliance to boot uninterrupted.

Step 6: Verify the new data collections

Before using the new data collections, you must verify the health of the redundant array of independent disks (RAID) arrays.

Step 7: Create shares for the new data collections

To create shares, see Create shares for detailed instructions.

Step 8: Configure the cache directories

To configure the cache directories, see Configure the cache directories for detailed instructions.

Note:

If you're using the World_Imagery service for World Standard or Advanced or North America Standard or Advanced collections, you also must configure the source documents directories.

Step 9: Publish the services

To publish the services included with ArcGIS Data Appliance, see the following topics:

Note:

Optionally, add ExportTiles functionality to download map tiles from the server for offline use.

Step 10: Use the services

See Use services for instructions on how to use the services included with ArcGIS Data Appliance.