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Frequently asked questions

Here are common questions about the Business Analyst web app.




What type of ArcGIS organization role do I need to use the Business Analyst web app?

A role defines the privileges that a member has within an organization. To access most functionalities in the Business Analyst web app, you will need to view, create, and share content, for which you will need a Level 2 membership in the form of Administrator, Publisher, or User role. The Publisher or Administrator role is required to be able to create new projects - in the User role, many functionalities in the app will be accessible to you only if others in your organization have shared project(s) with you. Your administrator defines the different privileges and permissions which can be a User, Publisher, Administrator, or a custom role. Please see roles for your organization or contact your administrator.

Why can't I get street addresses in some countries?

There are a few countries for which there is no address coverage. The geocoding quality is a function of the degree of street-level address coverage in a country, knowledge of a country's address styles, and geocoding performance for addresses in that country. Countries for which there is no address coverage still provide admin place geocoding but don't provide street-level geocoding. For more information see Geocode coverage.

How many points can I import?

For Excel files, the maximum file size is 1 MB, but there is no limit on the number of points that can be imported. For zipped shapefiles, the maximum file size is 3 MB, and there is a limit of 100 records. When there are more than 100 records, the first 100 will be imported. Files containing more than 1,000 records can't be imported.

What is a band trade area or site type?

Band trade areas are created by differencing the areas between rings. The name band comes from the appearance of the trade areas. Band areas are useful if you want to know the marginal differences between trade areas.

Why does my custom PDF map look different from the map on the screen?

The Create PDF tool uses a special map service to transform the map you are viewing into a print quality, 300 DPI PDF. The layers and features may appear slightly different from the background maps in the application. If you have suggestions for improving the custom PDF maps, use the Feedback form available from the Home tab.

How can I display geographic borders and labels on top of color-coded maps?

  • Click Boundaries icon in the Tool Palette to open the Boundaries and Labels dialog.
  • Click the check box for the border and/or label you want and it appears on the map.

How can I rename or edit my previously created sites or layers?

Open the desired project and click on Expand options next to the layer or site name to view options to edit and rename.

How can I create reports for the entire United States?

You can select the entire United States as geography under Maps > Define Areas for Reports > Select Geographies. Click Select from Full List and then click the Entire Country icon.

Why can I find certain ZIP Codes when I use Find Location but not when I search for them as standard geographies?

The United States Postal Service designates some ZIP Codes as non-residential. These ZIP Codes might represent post office boxes or be assigned to a specific organization. Because demographic data is not associated with non-residential ZIP Codes, they can't be selected as a standard geography for mapping or reporting purposes.

Is the data for the United States only? Can I run reports for other countries?

In addition to the United States, data and reports are available for more than 135 countries.

Will I need to purchase a separate subscription to access data and reports for the other countries when they are available?

No, you will be able to access the United States and all other available country data and reports with your subscription.

Is the Census 2010, 1990 and 2000 data available?

Census 2010 data and reports are included. There is a limited number of Census 2000 data that can be used in color-coded and smart map search analysis. Census 1990 data is not included in the application.

Does the Consumer Spending dataset represent annual amounts spent?

Yes. The total, average and index amounts for consumer spending variables represent annual figures.

How can I get my data into the Business Analyst web app?

  • You can import an Excel spreadsheet of addresses or latitude/longitude locations using Maps > Add Data > Import File.
  • You can import a shapefile polygon and point data using Maps > Add Data > Import File.
  • You can create a web map in ArcGIS and access your map for viewing and analysis using Maps > Add Data > Web Maps and Layers.
  • You can create a feature layer in ArcGIS and access it using Maps > Add Data > Custom Data Setup.

What is the daytime population data and where can I find it?

Daytime population for the US is data, from Esri, that estimates the number of workers and residents in an area during the day. Use the Data Browser to find daytime population variables or run reports that include daytime population information, for example, Market Profile and Community Profile.

Where can I find more information about the data included in the Business Analyst web app?

To learn about the data available, visit Data.

Is it possible to combine data from different countries?

No, only the data from the currently selected country will be included in your reports or analysis. For example, if United States is the currently selected country, and you have a site part of which is in Canada, a report run for the site will only include data for the portion of the site that falls within the United States. You can use the country drop-down to change the country.

In the Employment Infographics panel, how are the percentage of White Collar, Blue Collar and Other employment calculated?

Each is expressed as a percentage of the Employed Civilian Population Age 16+ (Esri).

The number of White Collar employed is calculated as the sum of the following variables: Occupation: Management (Esri), Occupation: Business/Financial (Esri), Occupation: Computer/Mathematical (Esri), Occupation: Architecture/Engineering (Esri), Occupation: Life/Physical/Social Science (Esri), Occupation: Community/Social Service (Esri), Occupation: Legal (Esri), Occupation: Education/Training/Library (Esri), Occupation: Arts/Design/Entertainment/Sports/Media (Esri), Occupation: Healthcare Practitioner/Technician (Esri), Occupation: Healthcare Support (Esri), Occupation: Sales and Sales Related (Esri), Occupation: Office/Administrative Support (Esri).

The number of Blue Collar employed is calculated as the sum of the following variables: Occupation: Farming/Fishing/Forestry (Esri), Occupation: Construction/Extraction (Esri), Occupation: Installation/Maintenance/Repair (Esri), Occupation: Production (Esri), Occupation: Transportation/Material Moving (Esri).

The number of Other employed is calculated as the sum of the following variables: Occupation: Protective Service (Esri), Occupation: Food Preparation/Serving Related (Esri), Occupation: Building/Grounds Cleaning/Maintenance (Esri), Occupation: Personal Care/Service (Esri).

What are credits and why do I need them?

The Business Analyst web app is based on an annual subscription and includes a number of ArcGIS Service Credits depending on the pricing plan purchased. Service credits are the currency for Business Analyst and are consumed when you use certain services such as running: reports, infographics, PDF and Dynamic HTML exports, geocoding, color-coding a map, and smart map search analysis.

Do infographics consume credits?

Yes. Infographics, exported as PDF or Dynamic HTML, consume 10 credits each. Viewing infographics uses 10 credits per 1,000 views.

What can I do with 2,500 credits?

You can run about 200 reports.

What can I do with 12,500 credits?

You can run about 1,000 reports.

How can I estimate the number of credits used to create a comparison report, Color Coded Map or Smart Map Search analysis?

FeatureServiceService Credits UsedHow it is Calculated

Comparison Reports

Data Enrichment

10 credits per 1,000 views

10 sites * 10 variables = 100 values

Color-Coded Maps

Demographic and Lifestyle Maps

10 credits per 1,000 requests

Requests pan or zoom (requests) is a credit regardless of the number of variables

Smart Map Search

Demographic and Lifestyle Maps

10 credits per 1,000 requests

Requests pan or zoom (requests) is a credit regardless of the number of variables

What happens if I run out of credits?

You can add additional service credits to your subscription at any time. Additional credits can be purchased from the Esri Store in blocks of 1,000 for $100 ($0.10 per credit).

How can I see how many credits I've used or have left?

To see the status of your subscription, verify that you are signed and that you are an administrator of your organization.

  • Click My Organizations.
  • Click View Status under the Subscription Status section.
  • You can view information about your account including the number of credits remaining.
  • You can view statistics for how many credits you have used by service type.

In this topic
  1. General
  2. Data
  3. Credits