System requirements

There are certain browser and software requirements to run each element of Survey123.

Online requirements

Online connectivity is needed to access the Survey123 API and ArcGIS Online or ArcGIS Enterprise. For this reason, a connection to the internet and access to either ArcGIS Online or ArcGIS Enterprise are required for Survey123 Connect and the Survey123 website, as well as for the Survey123 field app to download and submit surveys.

ArcGIS requirements

ArcGIS Online and ArcGIS Enterprise 10.5 and later are supported. Portal for ArcGIS 10.4 and 10.4.1 are also supported. For more information about ArcGIS Enterprise, see Use Survey123 with ArcGIS Enterprise.

The different user types and roles in ArcGIS organizations have access to different features of ArcGIS Survey123. You can also use ArcGIS roles to restrict privileges that are initially included with a user type. For example, if a Creator user type is assigned a User role, its privileges to publish feature layers are revoked. Similarly, if a Field Worker user type is assigned a Viewer role, its privileges will be similar to those of a Viewer user type. For more information, see User types, roles, and privileges for ArcGIS Online or User types, roles, and privileges for ArcGIS Enterprise.

Note:

In ArcGIS Enterprise 10.6 or earlier, a Level 2 user role is required for everything except analyzing results in the Survey123 website, where a Level 1 user role can be used.

The following table describes which features of Survey123 each user type can access:

User typeFill in surveys in Survey123 web appFill in surveys in Survey123 field appAnalyze results in Survey123 websiteCreate surveys in Survey123 websiteCreate surveys in Survey123 Connect

Creator

Yes

Yes

Yes

Yes

Yes

Editor

Yes

Yes¹

Yes

No

No

Field Worker

Yes

Yes

Yes

No

No

GIS Professional (Basic, Standard, and Advanced)

Yes

Yes

Yes

Yes

Yes

Viewer

No

No

Yes

No

No

None (anonymous)

Yes²

Yes²

Yes³

No

No

¹Must be assigned a field app or Survey123 add-on license.

²Public surveys only. Public surveys can be completed in both the web app and the field app and do not require an ArcGIS account.

³Survey results must be shared with everyone (public).

Supported browsers for the Survey123 website

The following browsers are supported. For best performance, use the latest version.

  • Chrome
  • Firefox
  • Safari
  • Edge
Note:

Internet Explorer 11 and Edge Legacy are no longer supported. Use the latest versions of the browsers listed above.

Supported operating systems for the Survey123 field app and Survey123 Connect

The following operating systems (with minimum versions) are supported for the Survey123 field app:

Operating systemOS version

Windows

  • Windows 10 Pro and Windows 10 Enterprise minimum version 1809 (32 bit and 64 bit)
  • Windows 8.1, Windows 8.1 Pro, and Windows 8.1 Enterprise (32 bit and 64 bit)
  • Windows Server 2016 (64 bit)
  • Windows Server 2019 (64 bit)

Ubuntu

18.04 LTS or later (64 bit)

macOS

10.15 Catalina or later (64 bit)

Android

6.0 Marshmallow or later (ARMv7 32 bit and ARMv8 64 bit)

iOS

13 or later (64 bit)

The following operating systems (with minimum versions) are supported for Survey123 Connect:

Operating systemOS version

Windows

  • Windows 10 Pro and Windows 10 Enterprise minimum version 1809 (32 bit and 64 bit)
  • Windows 8.1, Windows 8.1 Pro, and Windows 8.1 Enterprise (32 bit and 64 bit)
  • Windows Server 2016 (64 bit)
  • Windows Server 2019 (64 bit)

Ubuntu

18.04 LTS or later (64 bit)

macOS

10.15 Catalina or later (64 bit)

Caution:

This is the last release in which Windows 8.1, macOS, and Ubuntu are supported. It is also the last release that will be published to the Amazon Appstore.

Hardware requirements

The following are the minimum requirements for running the Survey123 field app or Survey123 Connect on Microsoft, macOS, and Ubuntu devices.

HardwareRequirement

CPU speed

2.2 GHz minimum or higher; Hyper-threading (HHT) or Multicore recommended

Processor

Platform

Intel Pentium 4, Intel Core Duo, or Xeon Processors; SSE2 minimum

Windows: Run this Microsoft utility from your Windows command prompt to check your processor.

macOS: Only Intel processors are supported; the new Apple M1 processor is not supported. To determine which processor your device has, see this Apple support article.

Memory/RAM

2 GB or higher

Display properties

24-bit color depth

Screen resolution

1024x768 recommended or higher at normal size (96 dpi)

Swap space

Determined by the operating system; 500 MB minimum

ArcGIS Runtime will create cache files when used; additional disk space may be required.

Video/Graphics adapter

64 MB RAM minimum; 256 MB RAM minimum recommended. NVIDIA, ATI, and Intel chipsets supported.

Accelerated graphics card driver

OpenGL version 2.1 minimum runtime is required for 2D map views; OpenGL version 3.2 is required for 3D scene views. Shader Model 3.0 minimum is recommended. Be sure to use the latest available driver.

User interface

Linux: X Windows with Gnome or KDE Desktop Environment

Hardware requirements are not listed for Android and iOS because on these platforms the operating system version is the best indicator of whether the Survey123 field app is supported on that device.

Hardware requirements for Spike

Survey123 supports integration with Spike, a laser measurement solution developed by ikeGPS that allows you to capture the measurements and location of an object from a photo. For information about devices supported by the Spike hardware, see the Spike support center.

Supported languages

The following languages are supported by the Survey123 field app, Survey123 Connect, the Survey123 web app, and the Survey123 website:

LanguageLanguage code

Arabic

ar

Bosnian

bs

Catalan

ca

Chinese - Simplified

zh-cn

Chinese - Traditional (Hong Kong)

zh-hk

Chinese - Traditional (Taiwan)

zh-tw

Croatian

hr

Czech

cs

Danish

da

Dutch

nl

English

en

Estonian

et

Finnish

fi

French

fr

German

de

Greek

el

Hebrew

he

Hungarian

hu

Indonesian

id

Italian

it

Japanese

jp

Korean

ko

Latvian

lv

Lithuanian

lt

Norwegian

nb

Polish

pl

Portuguese (Brazil)

pt-br

Portuguese (Portugal)

pt-pt

Romanian

ro

Russian

ru

Serbian

sr

Slovak

sk

Slovenian

sl

Spanish

es

Swedish

sv

Thai

th

Turkish

tr

Ukrainian

uk

Vietnamese

vi

When using English, Spanish, French, German, and Italian language codes in a Survey123 report template or as a parameter for the web app, you can also use the following locales to set the number, date, and time format:

Number and date formatLocale

English (Australia)

en-au

English (Canada)

en-ca

English (Great Britain)

en-gb

French (Switzerland)

fr-ch

German (Switzerland)

de-ch

Italian (Switzerland)

it-ch

Spanish (Mexico)

es-mx

Spanish (Spain)

es-es

Note:

These locales can also be used by the Survey123 website to set number and date formats. For more information, see Set language and region in ArcGIS Online or Set language in ArcGIS Enterprise.

For the Survey123 field app and Survey123 Connect, the default language used is determined by your device's language setting.

For the Survey123 web app and website, the default language used is determined by your ArcGIS organization user language setting. When a user is not signed in to an ArcGIS organization, the web browser settings are used in the web app and website.

By default, form content displays in the language listed in the default_language column of the settings worksheet of the XLSForm. If the language listed in the default_language column is changed to one of the languages listed in the above table, the app language changes to match.

Note:

When you use a four-letter language code in the column title of an XLSForm, you will see the following warning when you update the form preview: The following language declarations do not contain valid machine-readable codes: 中文 (zh-cn). Learn more: http://xlsform.org/#language. The survey will still publish successfully, and if your four-letter code is a supported language, the menus, buttons, and other user interface elements in Survey123 will change when the language is selected.

You can include translations for survey questions in any language, not only the ones listed above. For more information, see Manage multiple languages.