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Configure alert rules

You can configure individual alert rules for a component's metrics to notify ArcGIS Monitor administrators when the component's metrics are operating outside of a predefined set of threshold values. You must be assigned the Administrator or Manager role to configure alert rules.

Configure an alert rule

To configure an alert rule, complete these steps:

  1. Access Monitor, if necessary.
  2. Click Monitoring.

    The Monitoring page appears with a list of components sorted alphabetically by component name.

    Tip:

    Click Sort to change the sorting method, click Filter to create a query to filter the list, click Hide to choose which columns to hide or show, click Labels to filter the list by the chosen label, and click the categories at the side of the page to filter the list by the chosen category. You can also search for specific components by typing a keyword in the Search by component name or address text box.

  3. Click the name of the component for which you want to configure alert rules.

    The component's Overview page appears with component details and metrics.

  4. Click the Metrics tab.

    A list of component metrics appears sorted by metric name.

    Tip:

    Click Sort to change the sorting method, click Filter to create a query to filter the list, and click Hide to choose which columns to hide or show. You can also search for specific component metrics by typing a keyword in the Search by metric name or context text box.

  5. Click More options More options next to the metric for which you want to configure an alert rule and click Edit alert rules.

    The Edit Alert Rules dialog box appears.

  6. Turn on the Alerting toggle button to enable alerts for the chosen metric.
    Caution:

    If you don't turn on Alerting, alerts won't be created when the metric's values fall outside of the alert rule's configured threshold values.

  7. Click the Aggregation drop-down arrow and choose one of the following options:
    • Minimum—The lowest value in the group of collected samples is used as the comparison value.
    • Maximum—The highest value in the group of collected samples is used as the comparison value.
    • Average—The average of all values in a group of collected samples is used as the comparison value. This is the default value.
    • 95th Percentile—The collected samples are used to determine if they are at or outside of the specified threshold 95 percent of the time.
    • 5th Percentile—The collected samples are used to determine if they are at or outside of the specified threshold 5 percent of the time.
  8. Click the Operator drop-down arrow and choose a comparison method.
  9. Provide a value for the Info setting.

    When the metric's value is outside of the configured range, an info alert is opened.

  10. Provide a value for the Warning setting.

    When the metric's value is outside of the configured range, a warning alert is opened.

  11. Provide a value for the Critical setting.

    When the metric's value is outside of the configured range, a critical alert is opened.

  12. Provide the number of samples that you want to use for the calculation in the Samples text box.

    Samples allow you to filter short-term spikes in metric data values and outlier data to reduce nuisance alerts. For example, when an alert is configured to use three samples and the component's Metrics observer is configured at one minute intervals, the metric data must be outside of the configured threshold for three consecutive minutes before an alert is opened. If one of the three consecutive data points doesn't fall outside of the configured alert threshold, an alert is not opened.

  13. Click Save.

    The alert rule is saved and activated.

Batch edit alert rules

You can batch edit alert rules for a component's metrics that share the same unit of measure. To batch edit alert rules, complete these steps:

  1. Access Monitor, if necessary.
  2. Click Monitoring.

    The Monitoring page appears with a list of components sorted alphabetically by component name.

    Tip:

    Click Sort to change the sorting method, click Filter to create a query to filter the list, click Hide to choose which columns to hide or show, click Labels to filter the list by the chosen label, and click the categories at the side of the page to filter the list by the chosen category. You can also search for specific components by typing a keyword in the Search by component name or address text box.

  3. Click the name of the component for which you want to batch edit alert rules.

    The component's Overview page appears with component details and metrics.

  4. Click the Metrics tab.

    A list of component metrics appears sorted by metric name.

    Tip:

    Click Sort to change the sorting method, click Filter to create a query to filter the list, and click Hide to choose which columns to hide or show. You can also search for specific component metrics by typing a keyword in the Search by metric name or context text box.

  5. Check the check boxes next to the names of the metrics for which you want to batch edit alert rules.

    The first metric that you choose defines the unit of measure, and the check boxes for metrics that don't share the same unit of measure are unavailable.

    Tip:

    After you choose the first metric, click the Name check box to choose all metrics that share the same unit of measure.

  6. Click Edit Alert Rules.

    The Edit Alert Rules dialog box appears.

  7. To use the same alert rules values for multiple metrics, check the check boxes next to metrics for which you want to use the same values.

    The Batch Edit row becomes available and the chosen rows become unavailable. Values that you provide in the Batch Edit row are reflected in the rows for the chosen metrics.

  8. Turn on the Alerting toggle button for each metric for which you want to enable alerts.
    Caution:

    If you don't turn on Alerting, alerts won't be created when the metric's values fall outside of the alert rule's configured threshold values.

  9. Click the Aggregation drop-down arrow for each metric and choose one of the following options:
    • Minimum—The lowest value in the group of collected samples is used as the comparison value.
    • Maximum—The highest value in the group of collected samples is used as the comparison value.
    • Average—The average of all values in a group of collected samples is used as the comparison value. This is the default value.
    • 95th Percentile—The collected samples are used to determine if they are at or outside of the specified threshold 95 percent of the time.
    • 5th Percentile—The collected samples are used to determine if they are at or outside of the specified threshold 5 percent of the time.
  10. Click the Operator drop-down arrow for each metric and choose a comparison method.
  11. Provide a value for the Info setting for each metric.

    When the metric's value is outside of the configured range, an info alert is opened.

  12. Provide a value for the Warning setting for each metric.

    When the metric's value is outside of the configured range, a warning alert is opened.

  13. Provide a value for the Critical setting for each metric.

    When the metric's value is outside of the configured range, a critical alert is opened.

  14. Provide the number of samples that you want to use for the calculation in the Samples text box for each metric.
  15. Click Save.

    The alert rules for the chosen metrics are saved and activated.

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