This is an archive related to a previous version of Esri Maps for IBM Cognos. If you need the current version go to http://doc.arcgis.com/en/maps-for-cognos/.

Change the default memory setting

The default memory setting for Esri Maps for IBM Cognos is 2000 MB. To increase the default memory, you must change the memory setting on each EM4C server computer in your environment.

  1. Stop all EM4C Server services.
  2. Make a backup of em4c_location/server/bin/catalina.sh.
  3. In a text editor, open em4c_location/server/bin/catalina.sh and locate the following line:
    JAVA_OPTS="-Dfile.encoding=UTF-8 -Xms128m -Xmx2000m"
    
  4. Change -Xmx2000m to the desired memory setting.

    For example:

    JAVA_OPTS="-Dfile.encoding=UTF-8 -Xms128m -Xmx3000m"
    

  5. Restart EM4C Server services.