This is an archive related to a previous version of Esri Maps for IBM Cognos. If you need the current version go to http://doc.arcgis.com/en/maps-for-cognos/.
Changing the logging level can help troubleshoot installation and configuration issues. The following log levels are available for EM4C Server and EM4C Dispatcher:
The default level of logging is ERROR, which is suitable in most situations.
To change the log settings for EM4C Server, the following must be completed on each EM4C Server computer.
These steps must be performed by an administrator.
log4j.logger.com.esri.em4c.cognos.custom.customRequestHandler=ERROR, stdout
log4j.logger.com.esri.em4c=ERROR, stdout, A1
EM4C Dispatcher logging must be manually configured.
By default, EM4C Dispatcher logs its entries in the IBM Cognos cogserver.log file. You can enable additional logging to help troubleshoot issues with EM4C Dispatcher.
<ibmcognos_root>\webapps\p2pd\WEB-INF\classes\
log4j.logger.com.esri.em4c.cognos.handlers.RSVPHandler=trace,EM4C
log4j.logger.com.esri.em4c.cognos.handlers.ServiceStatusThread=trace,EM4C
log4j.appender.EM4C=org.apache.log4j.DailyRollingFileAppender
log4j.appender.EM4C.file=C:/logs/em4c_handler.log
log4j.appender.EM4C.layout=org.apache.log4j.PatternLayout
log4j.appender.EM4C.layout.ConversionPattern=%d %5p (%M:%F:%L) - %m%n
A log file, em4c_handler.log, is created in the location specified by the log4j.appender.EM4C.file property. You can specify a different location or file name by changing the value of this property.