This is an archive related to a previous version of Esri Maps for IBM Cognos. If you need the current version go to http://doc.arcgis.com/en/maps-for-cognos/.
Because of the small processing requirements of EM4C Server, many organizations choose to install it along with EM4C Dispatcher (note that EM4C Dispatcher is installed on each IBM Cognos Dispatcher computer running the report service and/or presentation service).
A complete installation of Esri Maps for IBM Cognos involves installing components on your server and then configuring them to work in your environment. Before you begin, make sure you are familiar with the installation options.
It is recommended that the following steps be performed as the user who owns the IBM Cognos installation location.
Install Esri Maps for IBM Cognos components in a directory that contains only ASCII characters in the path.
[cognosuser@server1]$ chmod +x setPermissions.sh
[cognosuser@server1]$ ./setPermissions.sh
[cognosuser@server1]$ ./launchInstaller.sh
[cognosuser@server1]$ chmod +x setPermissions.sh
[cognosuser@server1]$ ./setPermissions.sh
Before you complete the following steps, make sure you are familiar with the available configuration settings.
Run Esri Maps for IBM Cognos Configuration as the user who owns the Esri Maps for IBM Cognos installation location (this user should have READ/WRITE/EXECUTE access to both the em4c_location and the cognos_location).
The Esri Maps for IBM Cognos EM4C Server must be started for all locations where the EM4C Server component was installed.
The EM4C Server process is started and stopped with the use of the following shell scripts.
For example:
[cognosuser@server1]$ cd /opt/em4c/bin
[cognosuser@server1]$ ./start-em4c.sh
or
[cognosuser@server1]$ /opt/em4c/bin/start-em4c.sh
These scripts are located at em4c_location/bin and should be run as the user who owns the Esri Maps for IBM Cognos installation location.
To automatically start the Esri Maps for IBM Cognos process on Linux and UNIX, you must configure the process as a daemon. For more information, see your operating system documentation.
Changes applied in Esri Maps for IBM Cognos Configuration require that the IBM Cognos Service be restarted on any IBM Cognos Dispatcher computer running the report service and/or presentation service.
Refer to the IBM Cognos Installation and Configuration Guide for your version of IBM Cognos for details on how to restart the IBM Cognos Service.
At this point, all Esri Maps for IBM Cognos report authors and end users should clear their web browser cache. The instructions for this vary among browsers, but Ctrl+Shift+Delete will work in most browsers.
After Esri Maps for IBM Cognos has been installed and configured, clear your web browser's cache (Ctrl+Shift+Delete on most browsers) if you haven't done so already. You can then test various aspects of the installation and configuration process.
In the following examples, it is assumed IBM Cognos is exposed by an ibmcognos alias.
http://<em4c_server>:9896/em4c/version.txt
If this test fails, make sure EM4C Server is started in all places where it is installed.