Configure Opioid Epidemic Outreach—ArcGIS Solutions

Opioid Epidemic Outreach can be used to inventory prevention and treatment resources, communicate the severity of the epidemic, and promote resources available to those in need.

In this topic, you'll learn how to configure the Opioid Epidemic Outreach solution to meet specific needs in your organization.

Create overdose counts map

You will assume the role of an analyst or epidemiologist responsible for updating and maintaining the opioid overdose map. The Opioid Awareness Maps ArcGIS Pro project includes a series of tasks to help guide you through these workflows.

Sign in to your ArcGIS organization and browse to the Opioid Awareness Maps item.
From the item page, click Download.
Unzip and open the Opioid Awareness Maps project.
On the View tab, in the Window group, click Catalog Pane.
In the Catalog pane, expand the Tasks folder, and double-click the Opioid Awareness Maps task.
In the Tasks pane, click the Getting started task group to expand the collection of tasks.
Double-click Create awareness map to review the task.
Complete the tasks to add your overdose data, aggregate to a boundary and share as part of the Opioid Epidemic Outreach Hub site.

Update overdose symbology

Depending on your geography and time frame used, the number of overdoses per geography may differ and you may want to update the legend accordingly. Many jurisdictions have restrictions to protect identification on how many overdoses can be represented per each polygon, thus you may not want to symbolize areas that have only a few overdoses in it.

Sign in to your ArcGIS organization and browse to the Overdose Counts map item.
Open the map in the map viewer.
Under Overdoses by Area, click the Change Style button.
Click Options and change the style accordingly.
Click DONE to save changes.
Under Overdoses by Area, click the Filter button.
Change the Filter to represent the count accordingly.

Load data from a spreadsheet

Over time your local Emergency Management Services (EMS) agency will continue to respond to overdose incidents. Therefore, updating the Overdose Dashboard on a regular basis will be important to ensure the metrics up to date. Understanding trends and associated demographics over time is important to community, decision makers, and local partners targeting prevention efforts.

To load data from a spreadsheet, complete the following steps:

Verify that you are signed in to your ArcGIS organization and browse to the Opioid Incidents feature layer.
Click the Overdose Demographics table.
From the item page, click Update Data.
Follow the steps in the Update data wizard to load your data.

Tip:

For more information about uploading data, see Manage hosted feature layers—Append data to layers.

Note:

Optionally, in ArcGIS Pro, you can use the Append tool if you are loading static data or Update Features With Incident Records tool if you are loading dynamic data from a spreadsheet.

Configure the Opioid Epidemic Outreach site

The Opioid Epidemic Outreach solution includes the Opioid Epidemic Outreach ArcGIS Hub site. This site can be configured with your organization's branding and used to share information with the public.

Update with organizational information

After deploying the Opioid Epidemic Outreach solution, the Opioid Epidemic Outreach Hub site layout requires a few updates to fit your local context.

To update the site with your organizational information, complete the following steps:

Verify that you are signed in to your ArcGIS organization and browse to the Opioid Epidemic Outreach site.
From the item page, click Configure.
Scroll to any sections that you want to update, hover over the card, and click the edit pencil that appears in the horizontal toolbar, and then edit the content with information specific to your organization.
In the side panel, click Footer.
A custom footer is provided. In most cases, you will need to update it with your organization's branding, contact information, and social media references.
Click the HTML box.
The HTML window appears.
Make the necessary changes and click Apply.
Click Save.

Share items with the public

Several layer views, maps, and apps included in the Opioid Epidemic Outreach solution must be shared with everyone so they can be accessed by the public on the Opioid Epidemic Outreach site.

To share items with the public, complete the following steps:

Verify that you are signed in to your ArcGIS organization and browse to the Opioid Epidemic Outreach folder.

Next to each of the following items, check the check box:


Name	Item type
Opioid Epidemic Outreach Volunteers_public	Feature layer (hosted, view)
Opioid Incidents	Feature layer (hosted, view)
AddictionFacilities_public	Feature layer (hosted, view)
SharpsDisposal_public	Feature layer (hosted, view)
Requests_public	Feature layer (hosted, view)
Requests_submit	Feature layer (hosted, view)
Opioid Outreach Volunteers	Web Map
Overdose Counts	Web Map
Opioid Epidemic Outreach Volunteers	Form
Needle Reporter	Form
Drug Drop Off Locator	Instant App
Pain Management Locator	Instant App
Opioid Treatment Locator	Instant App
Naloxone Locator	Instant App
Overdose Counts	Instant App
Prevention	Hub Page
Treatment and Recovery	Hub Page
Harm Reduction	Hub Page
Opioid Epidemic Outreach	Hub Site Application
Opioid Epidemic Outreach	Hub Initiative

Note:

You will only have a Hub Initiative item if your organization has ArcGIS Hub Premium.

Click Share.
In the Share window, click Everyone (public) and click Save.
The Warning: Sharing editable layers publicly message appears notifying you that you are sharing editable layers publicly.

Modify survey

Note:

This workflow is optional and doesn't need to be completed in order to work with the solution.

The Opioid Epidemic Outreach solution includes a Opioid Epidemic Outreach Volunteers form and the Needle Reporter form. The Opioid Epidemic Outreach Volunteers form can be used by the public to volunteer to help with various outreach activities. The Needle Reporter can be used to collect information about drug paraphernalia that needs removed. Review the preconfigured questions and align the survey with your organizational policies and desired outcomes.

To modify the Opioid Epidemic Outreach Volunteers form or Needle Reporter form, complete the following steps:

Install ArcGIS Survey123 Connect.
Start ArcGIS Survey123 Connect and sign in to your ArcGIS organization.
Click Opioid Epidemic Outreach Volunteers or Needle Reporter to download the survey.
In the Download window, click Download and click OK.
Click Opioid Epidemic Outreach Volunteers or Needle Reporter to open the survey.
On the left, from the side toolbar, click the XLSForm button.

At the bottom of the Microsoft Excel spreadsheet, click the choices tab.
This tab comprises all the selectable options for survey questions.

At the bottom of the Microsoft Excel spreadsheet, click the survey tab.
This tab comprises all the questions in the survey.

At the bottom of the Microsoft Excel spreadsheet, click the settings tab.
This tab contains options for controlling the presentation and behavior in the survey.

Revise the survey to reflect your needs.
Save and close the Microsoft Excel spreadsheet and preview your changes in ArcGIS Survey123 Connect.
In ArcGIS Survey123 Connect, in the left toolbar, click Publish to publish your changes.
Click Publish survey to publish your changes, and then click OK.
Repeat the above steps to modify the Needle Reporter survey.

Configure directions

Note:

This workflow is optional and doesn't need to be completed in order to work with the solution.

The Drug Drop Off Locator, Pain Management Locator, Treatment Locator, or Naloxone Locator apps can be used by the general public to locate opioid resources. Directions to the nearest resources can be enabled so users can quickly find directions to the resources they are looking for.

Follow the steps below to enable directions.

Sign in to your ArcGIS organization and browse to the Drug Drop Off Locator app.
From the item page, click Configure.
Close the Welcome to the App Setup Page splash page, if necessary.
Click Nearby > Options and turn on the Show directions toggle button.
Check the check box next to each layer that should have a directions link included in the results.
Click Publish.
Click Confirm.

The Authorize premium content window appears with information related to authorization.
Click Authorize.
Click Publish.
Click Launch.
Repeat steps 1 - 10 for the Pain Management Locator, Treatment Locator, and Naloxone Locator apps.

Populate operational hours

Note:

This workflow is optional and doesn't need to be completed in order to work with the solution.

This solution leverages the Opening Hours Specification to display operating hours for a place or service. When you populate the data fully, Arcade expressions interpret the data and display the operating hours in a human-readable format in the map pop-up. Understanding the data specification and options in the Arcade expressions will help you populate your data and display it in the maps and apps provided with the ArcGIS Solution.

Operating Hours specification

The Operating Hours Specification allows you to store a combination of operating hours in a single field but relies on a series of data standards to render the information correctly. To ensure operating hours are displayed correctly, follow the standards below:

Enter all times using a 24-hour clock without a leading 0—for example, Tu (7:00-19:00).
Use a two-letter abbreviation for each day, with the first letter capitalized—for example, Mo, Tu, We, Th, Fr, Sa, Su.
When a location is open 24 hours a day, use 24 Hours—for example, Mo (24 Hours).
When a location is closed on a specific day, use Closed—for example, Sa-Sun (Closed).
Enclose all times and closed statuses in parentheses—for example, Tu (7:00-19:00); We-Mo (Closed).
Separate days and ranges with a semicolon to denote the two (or more) groups—for example, Th-Fr (7:00-19:00); Sa (24 Hours).

Using the standards above, a diverse set of operating hours can be populated for your places and services. Some common examples include the following:

To specify the place is open from 9:00 a.m. to 5:00 p.m. seven days a week, populate the operating hours field with the following: Mo-Su (9:00-17:00).
To specify the place is open from 9:00 a.m. to 5:00 p.m. during the week and closed on weekends, populate the operating hours field with the following: Mo-Fr (9:00-17:00); Sa-Su (Closed).
To specify the place is open one day (Tuesday) a week, populate the operating hours field with the following: Tu (7:00-19:00); We-Mo (Closed).
To specify the place has operating hours that vary by day, populate the operating hours field with the following: Mo-Tu (9:00-17:00); We (Closed); Th-Fr (7:00-19:00); Sa (24 Hours); Su (Closed).

Operating hours data can be populated all at once for many places and services using Calculate field values or uniquely entered for each place or service using an application provided with the solution.

Arcade expressions

Note:

This workflow is optional and doesn't need to be completed in order to work with the solution.

The Arcade expressions include several settings that allow you configure the look and feel of what is displayed in the web map pop-up. The expressions work with the operating hours data and web map pop-up configurations to display current information in your map and app.

This solution includes Arcade expressions. To modify one of these expressions, complete the following steps:

Verify that you are signed in to your ArcGIS organization and browse to the Drug Drop Off Locator map.
Open the item page and click Open in Map Viewer.
Click More and click Configure Pop-ups on the Drug Drop Off Locations layer.
Click Attribute expressions and double-click the Arcade expression you want to modify.
Note:
Each Arcade expression has a set of variables that can be configured according to your organization’s needs. Review the expression notes and modify the variables as needed. Do not change anything else in the expressions.
Click OK.

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