Listed below are common questions about ArcGIS StreetMap Premium.
- What is ArcGIS StreetMap Premium?
- What format is StreetMap Premium data delivered in?
- May I store the geocoded points and use them even after the license expires?
- May I print the map and use it in my reports?
- May I cache the map and use it in my application?
- Why can't I edit, export, or uncompress the data?
- Can I evaluate the StreetMap Premium product?
- What happens when my StreetMap Premium license expires?
File geodatabase only
- Can I use the product with ArcGIS Desktop 9.3?
- Why can't I see the detailed streets and use the network data?
- Why can't I use the network data?
- May I use the data in the staging environment before using it in the production environment?
- May I use the data in a failover server environment in case my production environment goes down?
Mobile map package only
StreetMap Premium data is delivered in compressed file geodatabase (.gdb) and mobile map package (.mmpk) formats. As ArcGIS software evolves and gets better, the format in which the data is delivered is subject to change. The ready-to-use, compressed, file geodatabase format is supported for use with ArcGIS Enterprise, ArcGIS Desktop, and ArcGIS Pro. The mobile map package format is supported for use with ArcGIS Pro. For more information on the StreetMap Premium data available in mobile map package format, see Mobile map packages for ArcGIS Pro and Navigator users.
Yes, once you geocode your addresses, you may store the latitude-longitude coordinates in an ArcGIS database or an external database. The results are yours to keep, whether or not your license has expired. However, you may not resell the points or use them for any commercial (revenue-generating) purposes.
Yes, you may print the map generated using ArcGIS software in conjunction with the StreetMap Premium data. You can use the printed maps in your reports, provided that you include the data source attribution (whether HERE or INCREMENT P), and do not use the printed maps for commercial (revenue-generating) purposes.
Yes, similar to printing maps, you may cache the map and host the cached maps using ArcGIS Server. The cached maps may only be used internally with ArcGIS software or can be integrated in web applications built using Esri technology. The cached maps may not be included on any commercial (revenue-generating) application or for use with non-Esri technology.
StreetMap Premium is offered as a ready-to-use product that supports map display, geocoding, routing, and network analysis out of the box for use with ArcGIS. Esri uses street data from leading commercial data suppliers to build these products. Data suppliers and Esri require that its users not modify, uncompress, or export the data for use with non-Esri technology. See Technical Restrictions for more specific information.
ArcGIS StreetMap Premium is licensed on an annual-term basis. Once the license expires after a year, users will notice that significant aspects of the data will cease to work. In order to continue using the product, users need to renew their license by contacting their account manager or appropriate Esri USA Regional sales office or the nearest International Distributor office. For information, Contact Us.
There are now two different sets of locators included in ArcGIS StreetMap Premium starting with the North America HERE 2018 Release 2 product. For the other five StreetMap Premium regions (Asia Pacific, Europe, Japan, Latin America, and Middle East and Africa), the new locators will be rolled out with each subsequent product release for those regions.
The classic locators are the ones that have been included with StreetMap Premium over the last few years. Classic locators are identified by the extensions *.loc and *.loc.xml for composite locators and by the extensions *.loc, *.loc.xml, and *.lox for individual locators. Classic locators are named after the type of address information contained within, such as point address, street address, street name, and postal, for example. The classic locators are supported for use in ArcGIS Desktop (both ArcMap and ArcGIS Pro) as well as ArcGIS Enterprise for publishing geocoding services. Visit System Requirements for the latest information on each release.
The new locators are a new style of locators similar to the ones used for the ArcGIS Online World Geocoding Service. However, since StreetMap Premium utilizes primarily HERE data for the source of address data, and the ArcGIS Online World Geocoding Service utilizes HERE data plus other vendors or public sources of information, some countries' geocoding results may vary. The new locators are identified by the extensions *.loc and *.loz, with both a composite and individual locators contained within just one locator. When using these new locators, it is always highly recommended that you run the most recent releases of ArcGIS Pro and/or ArcGIS Enterprise. Visit System Requirements for the latest information on each release. Use of the new locators in ArcMap is not supported, except when published as a geocoding service through ArcGIS Enterprise.
StreetMap Premium now includes a new set of locators that provide many benefits over the classic locators:
- Smaller, more efficient locator file sizes that require less system resources like RAM;
- Improved address matching logic to deal with poorly formatted addresses and spelling errors;
- Geosearch and batch geocoding of points of interest, such as the White House, Golden Gate Bridge, or McDonald's;
- Faster batch geocoding performance;
- Ability to choose the Routing Location (the street centerline/entry point on the street) or the Address Location (the parcel centroid) for batch geocoding results;
- Ability to filter the batch geocoding results by specific geocoding match type, such as address types, postal, points of interest, and coordinates;
- Enhanced support for street intersection geocoding that recognizes not just physical but logical intersections, such as underpasses/overpasses, cul-de-sacs, and roundabouts;
- Enhanced support for matching house numbers that fall outside the existing street address house number range;
- More control in reverse geocoding over the type of returned results (points of interest, postal, etc.) when the locator is published as a service; and
- Multiple countries are contained in one regional locator file, so batch geocoding may be run in one or multiple countries.
The ArcGIS StreetMap Premium Locator Update is a quarterly release of a new style of locators similar to the ones used for the ArcGIS Online World Geocoding Service. However, since StreetMap Premium utilizes primarily HERE data for the source of address data, and the ArcGIS Online World Geocoding Service utilizes HERE data plus other vendors or public sources of information, some countries' geocoding results may vary. The Locator Updates will be released on My Esri on a quarterly basis (Q1, Q2, Q3, and Q4) for all five StreetMap Premium regions (Asia Pacific, Europe, Latin America, Middle East and Africa, and North America). All existing StreetMap Premium customers will have access to the ArcGIS StreetMap Premium Locator Updates through their My Esri accounts at no additional cost. Each release of the standard StreetMap Premium product, for example, ArcGIS StreetMap Premium Europe HERE 2018 Release 2, will also contain the new locators for that region, but now existing StreetMap Premium customers will have access to these new locators four times per year for every region to refresh their geocoding, instead of just once or twice per year with the standard StreetMap Premium releases.
No. ArcGIS StreetMap Premium is a data product offered by Esri. It is generally supported for use with the latest version of the ArcGIS software and one version back. View System Requirements for StreetMap Premium software and hardware requirements. As major updates to ArcGIS software are introduced, ArcGIS StreetMap Premium may not support use with the then older versions of the software.
Most often, users have not installed the license file they receive from Esri Customer Service. Installation of the license file (by double-clicking it or installing it with ArcGIS License Manager) is required to access the crucial components of the StreetMap Premium product. Refer to the quick-start guide included with each release for more information. If you still have problems using the data, contact Esri Support.
The use of the network data requires a purchase of the Full Use (Map Display + Geocode + Route) license. If a user has licensed only the Map Display + Geocode option, the network data will not be enabled for use. In order to use the network data, you must upgrade your license to the Full Use product option by contacting Esri Customer service or your dedicated account manager or nearest Esri sales office. If you licensed the Full Use option, ensure that you've installed the license file you received from Esri Customer service in an email. Follow the instructions provided in the quick-start guide included with each release.
Yes, you may use the StreetMap Premium data in the staging environment provided that you either have an evaluation license or a production license of StreetMap Premium. If you acquire an evaluation license of the product, you may not use the data in production until you purchase an annual-term production license of StreetMap Premium.
Why do I receive an "Extension has expired message" when I try to use my StreetMap Premium extension in ArcGIS Pro ?
Most likely, your license has expired. For information on how to enable a StreetMap Premium extension in ArcGIS Pro, see Get started with a StreetMap Premium mobile map package in ArcGIS Pro help.