Manage your account

You can view and manage your ArcGIS Monitor user account information on the My profile page and manage your user account settings on the My settings page. You can update your name, email address, password, security question and answer, and the color theme of the Monitor UI from these pages.

View your profile

The profile page contains basic information about your user account and allows you to change your password and change your security question.

To view your profile, complete the following steps:

1. Access Monitor if necessary.
2. Click your name at the top of the page and click My profile.

   The profile page appears with your user account information.

View your settings

To view your user account settings, complete the following steps:

1. Access Monitor if necessary.
2. Click your name at the top of the page and click My settings.

   The user settings page appears with your user account settings.

3. Optionally, change the color theme of the Monitor user interface (UI).

Modify your profile and settings

Some profile information and settings on the profile and user settings pages can be modified. You can update your name, email address, password, security question and answer, and the color theme of the Monitor UI. You cannot update your username or role.

Change your name or email address

To change your first name, last name, or email address, complete the following steps:

1. Access Monitor if necessary.
2. Click your name at the top of the page and click My profile.

   The My profile page appears with your user account information.

3. Click Edit next to First name on the My profile page.

   The Edit profile information dialog box appears.

4. Update your user account information as necessary.
5. Click Save.

   Your user account information is updated.

Change your password

To change your password, complete the following steps:

1. Access Monitor if necessary.
2. Click your name at the top of the page and click My profile.

   The My profile page appears with your user account information.

3. Click Edit next to Password on the My profile page.

   The Change password dialog box appears.

4. Provide your old password in the Old password text box.
5. Provide a new password in the New password text box.

   You must provide a password that meets the requirements of your organization. The default password policy requires that your password must be at least eight characters in length and contain at least one letter, one number, and one special character. Spaces are not allowed. Passwords are case sensitive.

6. Type your new password in the Repeat new password text box.
7. Click Save.

   Your password is updated.

Change your security question

To change your security question and answer, complete the following steps:

1. Access Monitor if necessary.
2. Click your name at the top of the page and click My profile.

   The My profile page appears with your user account information.

3. Click Edit next to Security question on the My profile page.

   The Change security question dialog box appears.

4. Type your password in the Password text box.
5. Click the Security question drop-down arrow and choose a question.
6. Provide an answer in the Answer text box.
7. Click Save.

   Your security question is updated.

Reset your password

To reset your password using the Forgot password link on the sign-in page, complete the following steps :

1. Open a web browser and browse to https://monitorserver.domain.com:30443/arcgis/monitor.

   For example, if the machine on which you installed ArcGIS Monitor Server is named abc, and your domain is myorg.net, the URL would be https://abc.myorg.net:30443/arcgis/monitor.

   If Monitor is configured to allow only HTTP communication, browse to http://monitorserver.domain.com:30080/arcgis/monitor instead.

   Note:

   You can also open Monitor from the operating system shortcut that is installed with Monitor Server.

2. Click the Forgot password link.

   The Reset password dialog box appears.

3. Provide your username in the Please enter your username text box and click Continue.
4. Do one of the following:
   • If prompted, answer the security question, reset your password on this page, and click Change password.
   • If email settings are configured, a password reset link is sent to the email associated with your profile. Open the email, click the provided link, and follow the prompts to reset your password.
   • If you receive a Cannot initiate password recovery message, you must contact your Monitor administrator to reset your password.

Change the color theme of the Monitor UI

To change the color theme of the Monitor UI, complete the following steps:

1. Access Monitor if necessary.
2. Click your name at the top of the page and click My settings.

   The My settings page appears.

3. Click Edit next to Color theme on the My settings page.

   The Color theme dialog box appears.

4. Choose one of the following color theme settings:
   • Light—Set the color theme to light mode.
   • Dark—Set the color theme to dark mode.
   • Sync with system—Set the color theme using your browser's theme settings.
5. Click Save.

   The color theme of the Monitor UI is updated to match the chosen color theme.