Manage observers

Configure settings for a component's observers and run observers on demand on the component's Settings page.

Configure observer settings

You can enable and disable observers and configure observer intervals to meet your organization's monitoring requirements. You must be assigned the Administrator or Manager role to configure observer settings.

To configure observer settings, complete the following steps:

1. Access ArcGIS Monitor if necessary.

   The Home page appears.

2. Click Monitoring.

   The Monitoring page appears. Registered components are listed alphabetically by name.

3. Optionally, do any or all of the following:
   • Click a category on the side of the page to filter the list by that category.
   • Click Sort and change the sorting method.
   • Click Filter and create a query to filter the list.
   • Click Columns and specify the columns to hide or show.
   • Position the pointer at the edge of a column's header and drag the column's edge to resize it.
   • Click Labels to filter the list by the labels that you choose.
   • Type a keyword in the Search by component name or address text box to search for specific components.
4. Click More options for the component that contains the observer that you want to configure and click Edit in settings.

   The component’s Settings page appears.

5. Click Observers on the side of the page.

   A list of the component's observers appears with the following status indicators:

   Status	Icon	Description
   Incident active		There is an active incident and monitoring is paused.
   Monitoring off		The observer is turned off.
   No data		The observer failed to collect data.
   Nominal		The observer ran successfully.
   Info		The observer returned an info-level diagnostic log entry.
   Warning		The observer returned a warning-level diagnostic log entry.
   Critical		The observer returned a critical-level diagnostic log entry.

6. Optionally, do any or all of the following:
   • Click Sort and change the sorting method.
   • Click Columns and specify the columns to hide or show.
   • Position the pointer at the edge of a column's header and drag the column's edge to resize it.
7. Click the name of the observer that you want to configure.

   The observer's details page appears.

8. Click Edit next to Interval.

   The Edit observer dialog box appears.

9. Click the Interval drop-down arrow and choose an interval.
10. Optionally, use the Enabled toggle button to enable or disable the observer.
11. Click Save.

    The observer's settings are updated.

View observer logs

You can view observer logs to troubleshoot problems with component observers. You must be assigned the Administrator or Manager role to view observer logs.

To view observer logs, complete the following steps:

1. Access Monitor if necessary.

   The Home page appears.

2. Click Monitoring.

   The Monitoring page appears. Registered components are listed alphabetically by name.

3. Optionally, do any or all of the following:
   • Click a category on the side of the page to filter the list by that category.
   • Click Sort and change the sorting method.
   • Click Filter and create a query to filter the list.
   • Click Columns and specify the columns to hide or show.
   • Position the pointer at the edge of a column's header and drag the column's edge to resize it.
   • Click Labels to filter the list by the labels that you choose.
   • Type a keyword in the Search by component name or address text box to search for specific components.
4. Click More options for the component that contains the observer logs you want to view and click Edit in settings.

   The component’s Settings page appears.

5. Click Observers on the side of the page.

   A list of the component's observers appears.

6. Optionally, do any or all of the following:
   • Click Sort and change the sorting method.
   • Click Columns and specify the columns to hide or show.
   • Position the pointer at the edge of a column's header and drag the column's edge to resize it.
7. Click the name of the observer that contains the logs you want to view.

   The observer's details page appears.

8. Click the View logs button.

   A list of the observer's log entries appears sorted by the time they were logged.

9. Optionally, do any or all of the following:
   • Click Sort and change the sorting method.
   • Click Filter and create a query to filter the list.
   • Click Columns and specify the columns to hide or show.
   • Position the pointer at the edge of a column's header and drag the column's edge to resize it.
   • Click Refresh to refresh the list of log entries and show new log entries.
10. Click View details next to the time of the log entry that you want to view.

    The Log details dialog box appears with detailed information about the log entry.

Run an observer on demand

When changes have been made to a component, you can run an observer on demand to immediately refresh its data instead of waiting until the next observer interval. You must be assigned the Administrator or Manager role to run an observer on demand.

To run an observer on demand, complete the following steps:

1. Access ArcGIS Monitor if necessary.

   The Home page appears.

2. Click Monitoring.

   The Monitoring page appears. Registered components are listed alphabetically by name.

3. Optionally, do any or all of the following:
   • Click a category on the side of the page to filter the list by that category.
   • Click Sort and change the sorting method.
   • Click Filter and create a query to filter the list.
   • Click Columns and specify the columns to hide or show.
   • Position the pointer at the edge of a column's header and drag the column's edge to resize it.
   • Click Labels to filter the list by the labels that you choose.
   • Type a keyword in the Search by component name or address text box to search for specific components.
4. Click More options for the component that contains the observer that you want to configure and click Edit in settings.

   The component’s Settings page appears.

5. Click Observers on the side of the page.

   A list of the component's observers appears.

6. Optionally, do any or all of the following:
   • Click Sort and change the sorting method.
   • Click Columns and specify the columns to hide or show.
   • Position the pointer at the edge of a column's header and drag the column's edge to resize it.
7. Click the name of the observer that you want to run on demand.

   The observer's details page appears.

8. Click the Run observer button.

   The observer runs and the component's data is refreshed.