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Create incidents

Incidents allow you to schedule one-time or recurring maintenance windows for one or more collections in ArcGIS Monitor. You must be assigned the Administrator or Manager role to create incidents. To create an incident, complete the following steps:

  1. Access Monitor if necessary.

    The Home page appears.

  2. Click Administration.

    The Administration page appears.

  3. Click the Incidents tab.

    The Incidents page appears with a list of incidents sorted alphabetically by name.

  4. Click Create incident.

    The Create incidents dialog box appears.

  5. Provide a name in the Incident name text box.
  6. Optionally, provide a description in the Description text box.
  7. Click the Linked collections drop-down arrow and choose the collections that you want to include in the incident.
    Tip:

    Click the Select all check box to include all collections in the incident.

  8. Choose a recurrence interval for the incident in the Recurrence section.
  9. Provide the required information for the incident in the Recurrence section as necessary.
  10. Click Save.

    The incident's details page appears.

When the incident becomes active, the Incidents button appears on all affected collection and component pages. Click the Incidents button to show more information about the incident.

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