Create notifications

You can create notifications and subscribe to events and changes to the monitored environment, such as an alert for low system resources on a host component or an upcoming incident for a scheduled maintenance window.

Create notifications

ArcGIS Monitor administrators can create notifications and subscribe to Monitor resource events and events for any resource across the monitored environment. You must be assigned the Administrator role to create notifications. Complete the following steps to create a notification:

1. Access Monitor, if necessary.

   The Home page appears.

2. Click Administration.

   The Administration page appears.

3. Click Notifications on the side of the page.

   The Notifications page appears with a list of notifications sorted alphabetically by name.

4. Optionally, do any or all of the following:
   • Click Sort and change the sorting method.
   • Click Filter and create a query to filter the list.
   • Click Hide and choose which columns to hide or show.
   • Position the pointer at the edge of a column's header and drag the column's edge to resize it.
5. Click Add notification.

   The Add notification wizard appears.

6. Choose Custom notification as the Notification type setting.

   Case Study:

   Once the Notification type setting has been chosen, it cannot be changed.

7. Click Next.

   The Notification details page appears.

8. Provide a name for the notification in the Notification name text box.
9. Optionally, add a description for the notification in the Description text box.
10. Click Next.

    The Subscribe to events page appears.

11. Click Add event.
12. Click the Resource type drop-down arrow and choose the resource for which you want to subscribe to notifications.

    For example, to create a notification when components are added and updated, choose Components in the Resource type drop-down menu.

13. Click the Operations drop-down arrow and click the operations for which you want to subscribe to notifications.

    For example, to subscribe to notifications when components are added and updated, choose Added and Updated on the Operations drop-down menu.

    Tip:

    To remove a resource, uncheck all items on the Operations drop-down menu for the resource that you want to remove.

14. Optionally, click Add condition to create a filter query.
15. Optionally, repeat steps 11 through 14 to subscribe to more events.
16. Click Next.

    The Email settings page appears.

17. Configure email notification settings as necessary:
    1. Turn on the Email toggle button.
    2. Click the Interval drop-down arrow and choose how often you want notifications to be sent.

       When the Interval setting is set to Immediate, an email is sent when a subscribed event occurs. When the interval is set to a specific time setting, subscribed events are aggregated and sent in batches according to the specified Interval setting.

    3. Provide an email address in the Email recipients text box and click Add recipients.

       The recipient appears under Email recipients.

       Tip:

       You can also type a portion of the username or email address of a Monitor user account and click the user you want to add as a recipient.

    4. Repeat substep c to add more recipients.

    Note:

    You must register an SMTP server before you can send email notifications.

18. Click Next.

    The Webhooks settings page appears.

19. Configure webhook notification settings as necessary:
    1. Turn on the Webhooks toggle button.
    2. Provide the URL of the webhook in the Webhook URL text box.
    3. If the webhook requires a secret key, expand Advanced settings and provide the secret in the Webhook secret text box.
    4. Optionally, configure additional settings under Advanced settings as necessary.
20. Click Create notification.

    The notification is created, and its details page appears.

Create collection-based notifications

You must be assigned the Administrator or Manager role to create collection-based notifications. Complete the following steps to create and subscribe to notifications for a single collection:

1. Access Monitor, if necessary.

   The Home page appears.

2. Click Administration.

   The Administration page appears.

3. Click Notifications on the side of the page.

   The Notifications page appears with a list of notifications sorted alphabetically by name.

4. Optionally, do any or all of the following:
   • Click Sort and change the sorting method.
   • Click Filter and create a query to filter the list.
   • Click Hide and specify the columns to hide or show.
   • Position the pointer at the edge of a column's header and drag the column's edge to resize it.
5. Click Add notification.

   The Add notification wizard appears.

6. Choose Collection notification as the Notification type setting.

   Note:

   Once the Notification type setting has been chosen, it cannot be changed.

7. Click Next.

   The Notification details page appears.

8. Provide a name for the notification in the Notification name text box.
9. Optionally, add a description for the notification in the Description text box.
10. Click the Collection drop-down arrow and choose a collection.

    If notifications already exist for the collection, they appear under the Collection drop-down menu.

11. Click Next.

    The Subscribe to events page appears.

12. Click the Resource type drop-down arrow and choose the resource for which you want to subscribe to notifications.

    For example, to subscribe to notifications for alerts, choose Alerts on the Resource type drop-down menu.

13. Click the Operations drop-down arrow and click the operations for which you want to subscribe to notifications.

    For example, to subscribe to notifications for alerts that are added and updated, choose Added and Updated on the Operations drop-down menu.

    Tip:

    To remove a resource, uncheck all items on the Operations drop-down menu for the resource that you want to remove.

14. Optionally, repeat steps 12 and 13 to subscribe to more events.
15. Click Next.

    The Email settings page appears.

16. Configure email notification settings as necessary:
    1. Turn on the Email toggle button.
    2. Click the Interval drop-down arrow and choose how often you want the notifications to be sent.

       When the Interval setting is set to Immediate, an email is sent when a subscribed event occurs. When the interval is set to a specific time setting, subscribed events are aggregated and sent in batches according to the specified Interval setting.

    3. Provide an email address in the Email recipients text box and click Add recipients.

       The recipient appears under Email recipients.

       Tip:

       You can also type a portion of the username or email address of a Monitor user account and click the user for which you want to add as a recipient.

    4. Repeat substep c to add more recipients.

    Note:

    You must register an SMTP server before you can send email notifications.

17. Click Next.

    The Webhooks settings page appears.

18. Configure webhook notification settings as necessary:
    1. Turn on the Webhooks toggle button.
    2. Provide the URL of the webhook in the Webhook URL text box.
    3. If the webhook requires a secret key, expand Advanced settings and provide the secret in the Webhook secret text box.
    4. Optionally, configure additional settings under Advanced settings as necessary.
19. Click Create notification.

    The collection notification is created, and its details page appears.