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Configure default alert rules

Component metrics that are tracked by ArcGIS Monitor include default alert rules and are applied to components upon registration. You can update the default alert rules to meet the specific monitoring needs of your organization. Once updated, default alert rules can be applied to metrics across all currently registered components. You must be assigned the Administrator role to configure and apply default alert rules.

Tip:

To apply updated alert rules to only a group of registered components, update the components' alert rules on the Metrics page.

Configure default alert rules for metrics

To configure default alert rules for metrics, complete the following steps:

  1. Access Monitor, if necessary.

    The Home page appears.

  2. Click Administration.

    The Administration page appears.

  3. Click Metrics on the side of the Administration page.

    The metrics page appears with a list of component metrics sorted by name.

  4. Optionally, do any or all of the following:
    • Click Sort and change the sorting method.
    • Click Filter and create a query to filter the list.
    • Click Hide and specify the columns to hide or show.
    • Position the pointer at the edge of a column's header and drag the column's edge to resize it.
  5. Check the check box next to the name of the metric for which you want to configure default alert rules.
    Tip:

    To edit alert rules for multiple metrics that share the same unit of measure, check the check box next to the names of the metrics.

  6. Click Edit default alert rules.

    The Edit default alert rules dialog box appears.

    Note:

    If you chose metrics with different units of measure, Edit default alert rules is unavailable.

  7. Turn on the Alerting toggle button to enable metric alerts.
    Caution:

    If you don't turn on Alerting, alerts won't be created when the metric values fall outside the configured threshold values.

  8. Click the Aggregation drop-down arrow and choose one of the following options:
    • Minimum—The lowest value in the group of collected samples is used as the comparison value.
    • Maximum—The highest value in the group of collected samples is used as the comparison value.
    • Average—The average of all values in a group of collected samples is used as the comparison value. This is the default value.
    • 95th percentile—The collected samples are used to determine if they are at or outside the specified threshold 95 percent of the time.
    • 5th percentile—The collected samples are used to determine if they are at or outside the specified threshold 5 percent of the time.
  9. Click the Operator drop-down arrow and choose a comparison method.
  10. Provide a value for the Info threshold setting.

    When metric values are outside the configured range, an info alert is opened.

  11. Provide a value for the Warning threshold setting.

    When metric values are outside the configured range, a warning alert is opened.

  12. Provide a value for the Critical threshold setting.

    When metric values are outside the configured range, a critical alert is opened.

  13. Provide the number of samples to use for the calculation in the Samples text box.

    Samples allow you to filter short-term spikes in metric data values and outlier data. For example, when an alert rule is configured to use the average of three samples and the component's Metrics observer is configured at one minute intervals, the average of the metric data samples must be outside the configured threshold for three consecutive minutes before an alert is opened. If the average of three consecutive samples doesn't fall outside the configured alert threshold, no alert is opened.

  14. Click Save.

    The default alert rules are saved and are applied to newly registered components.

Apply default alert rules to metrics

To apply default alert rules to all instances of a metric for all registered components, complete the following steps:

  1. Access Monitor, if necessary.

    The Home page appears.

  2. Click Administration.

    The Administration page appears.

  3. Click Metrics on the side of the Administration page.

    The metrics page appears with a list of component metrics sorted by name.

  4. Optionally, do any or all of the following:
    • Click Sort and change the sorting method.
    • Click Filter and create a query to filter the list.
    • Click Hide and specify the columns to hide or show.
    • Position the pointer at the edge of a column's header and drag the column's edge to resize it.
  5. Click More options More options next to the metric you want to apply default alert rules for all registered components to and click Apply rule to all instances.

    The Apply rules to all instances dialog box appears.

  6. Click Apply to apply the default alert rules to all instances of a metric for all registered components.
    Caution:

    Applying default alert rules to all instances of a metric for all registered components is permanent and cannot be undone.

    The default alert rules are applied to all instances of the chosen metric for all registered components.

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