Support for ArcGIS Data Appliance 2023

Support for ArcGIS Data Appliance 2023 is provided by both Esri and Arxys support teams.

Esri support

For questions regarding the configuration and setup of ArcGIS services and usage, contact Esri using the following options:

• United States users—Contact Esri Support using one of the following options. Hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. (Pacific time), excluding Esri holidays:
  • Phone: [phone]
  • Web page: https://support.esri.com/en-us/contact

• International users—Support is provided by your local Esri distributor.

Arxys support

For questions and support regarding ArcGIS Data Appliance hardware, contact Arxys using the following options:

• Phone: [phone]
• Email: [e-mail]
• Web page: https://www.arxys.com/company/support/
• Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. (Pacific time)