Sign in

In ArcGIS CityEngine, sign in to your organization for access to your content, group content, and your organization's content in your project. You can sign in to additional portals to use their content as well.

You can sign in to ArcGIS Online and ArcGIS Enterprise by either signing in from the main menu or from the sign-in menu on the ArcGIS CityEngine toolbar. If you don't have an ArcGIS Online account, see Get new account to create a public account.

Note:

To access All Portal items in the Navigator and share your data with your organization and the public, sign in to a Portal.

Main menu

To sign in from the main menu, do the following:

1. Start ArcGIS CityEngine.
2. Click File > Sign in.
3. Enter your username and password.

   The username is case sensitive; enter it exactly the same as when you created the account.

4. Click Sign in.

   Check Sign me in automatically to have ArcGIS CityEngine remember your credentials and sign in to the Portal automatically; this option is checked by default.

Sign in menu

To sign in and manage your portals, do the following:

1. Click the Sign in menu on the toolbar.
2. Click Sign in to open the ArcGIS Sign In for CityEngine dialog box.
3. Enter your username and password.

   The username is case sensitive; enter it exactly the same as when you created the account.

4. Click Sign in.

   Check Sign me in automatically to have ArcGIS CityEngine remember your credentials and sign in to the Portal automatically; this option is checked by default.

Manage portals

You can work with content from many portals. To access another portal's content, you must first add a connection to the portal.

To add a portal connection, do the following:

1. Click the Sign in menu on the toolbar.
2. Click Manage Portals.

   The Portals dialog box under Preferences appears.

3. Click Add new portal to open the Add Portal dialog box.
4. Enter the URL of the portal.
5. Click OK.
6. Enter your username and password.
7. Click Sign In.

   You can add multiple portals following the same steps above.

Set the active portal

You can sign in to multiple portals but only one is the active portal to which you connect to ArcGIS Online or ArcGIS Enterprise. To make a portal active, on the Preferences dialog box, do the following:

1. Right-click the portal and select Set as active portal to make the portal active.
2. Click OK.

   After you add the portal or portals, remembers your connected portals the next time you start the application.

Switch the active portal

You can also switch the active portal from the Sign in ArcGIS CityEngine menu on the toolbar. To switch the active portal, do the following:

1. Click the Sign in menu on the toolbar.
2. Click Switch active portal.

   This opens a drop-down list of all available portals.

3. Click the portal you want to make active.

   Note:

   You may need to sign in to the portal you selected.

Change your licensing portal

You may need to change the licensing portal. This is the portal that validates your Named User License (NUL) and allows you to use ArcGIS CityEngine. For example, you need to do this if your ArcGIS CityEngine license is moved from an ArcGIS Online organization to an ArcGIS Enterprise organization.

In the Portals dialog box under Preferences, the key icon indicates whether https://www.arcgis.com or another portal that you've previously added is the active licensing portal.

To change the licensing portal, ensure the portal is added and complete the following steps:

1. Click the Sign in menu on the toolbar.
2. Click Manage Portals.

   The Portals dialog box under Preferences appears.

3. Right-click the portal and click Retrieve license from portal.

   

   The ArcGIS Sign In dialog box appears.

4. Enter your username and password.
5. Click Sign In.

Sign in with a social login

If your ArcGIS Online account is configured to login using a social login (GitHub, Facebook, Google, or Apple), you can also do this from ArcGIS CityEngine, however, the login is done in an external web browser.

1. To open the ArcGIS Sign In for CityEngine dialog box, click File > Sign In in the main menu or click the Sign in menu on the toolbar.
2. Click the GitHub, Facebook, Google, or Apple button in the sign-in dialog box to open an external web browser.
3. Provide your GitHub, Facebook, Google, or Apple credentials in the external web browser.

   If the login in the external browser was successful, you can close the browser tab and return to ArcGIS CityEngine.

   Note:

   When using a social login method from ArcGIS CityEngine, the authentication code is sent unencrypted from the external browser to ArcGIS CityEngine through the loopback network interface (127.0.0.1 or ::1). However, the authentication code will not leave your computer and additional means to protect the authorization code (PKCE) are implemented.

Sign in using a web browser

If your account is configured for some special sign-in type, such as SAML or OpenID Connect, signing in from the ArcGIS CityEngine sign-in dialog may not work. If this happens, you can try to sign in using an external web browser.

1. To open the ArcGIS Sign In for CityEngine dialog box, click File > Sign In in the main menu or click the Sign in menu on the toolbar.
2. Click Sign in using browser at the bottom of the sign-in dialog to open an external web browser.
3. Provide your credentials in the external web browser.

   If the login in the external browser was successful you can close the browser tab and return to ArcGIS CityEngine.

   Note:

   To do this on an ArcGIS Enterprise Portal, you first need to configure the ArcGIS CityEngine redirect URIs on this portal.

   When using this sign-in method from ArcGIS CityEngine, the authentication code is sent unencrypted from the system browser to ArcGIS CityEngine through the loopback network interface (127.0.0.1 or ::1) However, the authentication code will not leave your computer and additional means to protect the authorization code (PKCE) are implemented.

Supported authentication methods using Portal for ArcGIS

Portal for ArcGIS—included with ArcGIS Enterprise—and ArcGIS Online support various authentication methods to secure access to the portal. These methods determine how user credentials are validated, whether through built-in stores or external identity providers, and can be configured at the portal tier (direct portal handling) or web tier, (using web servers such as IIS). The choice depends on your organization's identity store, security needs, and desired user experience, such as single sign-on.

The following table summarizes the primary supported authentication methods in ArcGIS CityEngine:

Supported authentication methods	ArcGIS Online	ArcGIS Enterprise
Built-in identity store for ArcGIS Server components and Portal for ArcGIS	Yes	Yes
Security Assertion Markup Language (SAML)	Yes	Yes
OpenID Connect (OIDC)	Yes	Yes
Integrated Windows Authentication (IWA)	Not applicable	No
Active Directory (AD)	Not applicable	No
Lightweight Directory Access Protocol (LDAP)	Not applicable	No
Public Key Infrastructure (PKI)	Not applicable	No
Multi-Factor Authentication (MFA)	Yes	Yes
Sign in with a social login (GitHub, Facebook, Google, or Apple)	Yes	Yes

Note:

• Multiple methods can be enabled simultaneously, such as built-in + SAML, allowing users to choose at login.
• MFA can be layered on top of most methods (enforced organization-wide or per-user).
• For detailed setup, refer to the official Esri documentation.