Configure Parks and Grounds Management

Parks and Grounds Management can be used to inventory assets, understand asset condition, and communicate changing asset conditions that impact services.

In this topic, you'll learn how to configure the Parks and Grounds Management solution to meet specific needs in your organization.

Organize your data

Before an organization can effectively manage and assess the quality of its parks and grounds assets, it must create an accurate inventory of the location and characteristics essential to the care and maintenance of those assets. To help organizations with this task, the Parks and Grounds Management solution includes a collection of feature layers to store and visualize parks and grounds asset information:

Feature layer	Description
ParksGroundsAssets	A feature layer used to store parks and grounds assets.
ParkRecreationFacilities	A feature layer used to store natural spaces set aside for recreation or the protection of wildlife or natural habitats.

Load data from a shapefile or file geodatabase

Parks and Grounds Management can be used to inventory assets, understand asset condition, and communicate changing asset conditions that impact services.

Review the layers provided with the solution and determine what source data you want to load. Then, load your existing data into the layers provided with the solution before sharing the maps or applications.

To load data from a shapefile or file geodatabase, complete the following steps:

1. Create a .zip file of your shapefile or file geodatabase.
2. Sign in to your ArcGIS organization and browse to the feature layer that you want to populate.
3. From the item page, click Update Data.
4. Follow the steps in the Update data wizard to load your data.

Tip:

For more information about uploading data, see Manage hosted feature layers—Append data to layers.

Tip:

For more information about how to load data using the Append tool in ArcGIS Pro, see Append (Data Management).

Configure parks and grounds maps

The Parks and Grounds Management solution uses feature templates and unique symbology to simplify the collection and visualization of parks and grounds assets. Organizations may want to configure their set of parks and grounds assets by adding more feature templates and updating unique symbols.

In this workflow, you will update feature templates used to define and simplify data collection for parks and grounds assets and apply unique symbology.

Update feature templates

First, you will create a feature template for an asset, which simplifies data collection and creation by preconfiguring attributes. Parks and grounds feature templates are stored in the ParksGroundsAssets feature layer and managed in Map Viewer Classic.

To update feature templates, complete the following steps:

1. In a browser, sign in to your ArcGIS organization, and browse to the ParksGroundsAssets feature layer.
2. Click the Open in Map Viewer down arrow, if necessary, and choose Open in Map Viewer Classic.
3. If you see the Open in Map Viewer dialog box, click Not Right Now.
4. Click Edit.

   The default templates for the ParksGroundsAssets layer appear on the map.

5. Click Manage.

   Note:

   The Manage button only appears to the feature layer owner or to anyone with an Administrator role in the organization.

   A list of parks and grounds asset feature types and their templates appears. You can click the small arrow to the right of the template name to reorder the template's position in the list, set the template's properties, or remove the template.

   By default, each feature type in the Parks and Grounds Management solution has one template that predefines the asset's attributes.

6. In the Layer drop-down menu, choose a layer to update.
7. To add a new type of feature, click the Add New Type of Feature button.
8. For the Label property, type a label that corresponds to a domain value's label on the ParksGroundsAssets feature layer's type or assettype field.
9. For the Attribute property, enter a code that corresponds to a domain value's code on the ParksGroundsAssets feature layer's type or assettype field.
10. In the Symbol section, choose a symbol for the parks and grounds asset feature type.
11. Click Done.
12. Click the small arrow to the right of the template under the feature type, and click Properties.
13. Optionally, in the Properties pop-up, populate the default attributes.

    Predefining a template's attributes helps simplify data collection and creation.

14. Click Done.
15. Repeat these steps for each new feature type and template.
16. When finished, click Save Changes.

    The feature templates and their default symbology are stored on the ParksGroundsAssets feature layer. The Parks and Grounds Management solution uses Scalable Vector Graphics (SVG) symbols configured within the web maps included with the solution. To update the symbology of newly created feature templates in the Parks and Grounds Management solution web maps, continue to the Update 2D symbology topic.

    Tip:

    To use the SVG symbols used in the Parks and Grounds Management web maps, you will need to download the Government Pro Style style file and share it as a web style. See Share a web style to share and publish a style from ArcGIS Pro to your ArcGIS organization. After sharing the web style, the style can be used in Map Viewer. For more information, see the Use Published 2D Symbols in ArcGIS Online blog post.

Update symbology

The Parks and Grounds Management solution uses Scalable Vector Graphics (SVG) symbols configured within the web maps. Your organization may want to configure its set of parks and grounds assets by adding unique symbols for additional asset types.

To add a unique symbol to the web maps used in the Parks and Grounds Management, complete the following steps:

1. Verify that you are signed in to your ArcGIS organization and browse to the Parks and Grounds Field Map.
2. Open the item page and click Open in Map Viewer.
3. On the Contents (dark) toolbar, click Layers .
4. Choose the Activities layer.

   The Activities layer's Properties pane appears.

5. On the Settings (light) toolbar, click Styles .
6. In the Styles pane, scroll down and choose Edit layer style.
7. In the Pick a style section, choose Style options.
8. Scroll through the Activities layer's unique symbols and locate the Other section.
9. Browse to the desired asset type and click the Move value out arrow.

   The value is moved into the Types (Unique symbols) section and is given a default symbol.

10. Click the symbol next to the desired asset and use Symbol style to apply a unique symbol.
11. Repeat these steps for each asset to be uniquely symbolized.
12. Repeat these steps for the remaining asset layers with newly added asset types in the web map.
13. Repeat the steps in this section for the Parks and Grounds Inventory web map.

Administer field assignments

The Parks and Grounds Management solution can be used to manage work such as data collection, routine and ad-hoc inspections, and maintenance assigned to maintenance workers. Types of assignments appear in the Parks and Grounds Assignments app used by maintenance workers as well, the Parks and Grounds Assignments ArcGIS Workforce project, and the Parks and Grounds Management Center app.

The Parks and Grounds Management solution includes several assignment types. In some cases, you may want to modify assignment types to meet your organization’s needs. Mobile workers and dispatchers also need to be assigned roles in the Parks and Grounds Assignments ArcGIS Workforce project.

Administer parks and grounds assignments

To administer parks and grounds assignments, complete the following steps:

1. Verify that you are signed in to your ArcGIS organization and click the Apps button in the header of the site.
2. From the app launcher, click Workforce to open the app.
3. Under Projects, hover over the Parks and Grounds Assignments project, and click Configure.
4. Click the Assignment Types tab.
In the Assignment Type section, review existing types and identify ones that are not applicable and ones that are missing.
5. Type a new assignment type in the Enter a new type text box and click the + Type button.
6. To remove assignment types, click the X button.
7. Click the Users tab.
8. From the Project Role menu, assign the user either the dispatcher role or mobile worker role.
9. Click +User.
10. Click the Advanced tab.
Each assignment type is integrated to the Parks and Grounds Field Map. This allows maintenance workers to access the Parks and Grounds Field Map from the ArcGIS Workforce app. As you add new assignment types, you may want to add the Parks and Grounds Field Map integration.
11. In ArcGIS Field Maps, click Edit on any of the existing Parks and Grounds Field Map integrations.
Check the box next to the new assignment type. Click the Next button.
12. Click the Done button.

Modify service request types

The Parks and Grounds Management solution can be used to solicit requests for service from maintenance workers as well as the public. Service request types appear in the Parks and Grounds Request Internal and Parks and Grounds Request ArcGIS Survey123 forms.

The Parks and Grounds Management solution includes several service request types. In some cases, you may want to modify service request types to meet your organization’s needs, for example you may want some requests to be available to maintenance workers using the Parks and Grounds Request Internal form that are not available to the public using the Parks and Grounds Request form.

1. Start ArcGIS Survey123 Connect and sign in to your ArcGIS organization.
2. Click Parks and Grounds Request to download the survey.
3. In the Download window, click Download and click OK.
4. Click Parks and Grounds Request to open the survey.
5. On the left, from the side toolbar, click the XLSForm button.
6. At the bottom of the Microsoft Excel spreadsheet, click the choices tab.

   This tab comprises all the selectable options for survey questions.

7. In the list_name column, type reqtype.
8. Type the new service request type in the name and label columns.
9. Repeat steps 7 and 8 for each new service request type.
10. Save and close the Microsoft Excel spreadsheet and preview your changes in ArcGIS Survey123 Connect.
11. In ArcGIS Survey123 Connect, in the left toolbar, click Publish to publish your changes.
12. Click Publish survey to publish your changes, and then click OK.
13. Click Parks and Grounds Request Internal to download the survey.
14. Repeat steps 3 through 12 to add new service request types to the Parks and Grounds Request Internal form.

Share request form with the public

The Parks and Grounds Request form can be used by the public to submit service requests. For the public to access the form, it must be shared with everyone. The form can be incorporated into the Outdoor Recreation site that is part of the Recreation Outreach solution or shared with your organization's website.

To share items with the public, complete the following steps:

1. Verify that you are signed in to your ArcGIS organization and browse to the Parks and Grounds Management folder.
2. Next to each of the following items, check the check box:

   Name	Item type
   Requests_submit	Feature layer (hosted, view)
   Parks and Grounds Request	Form

3. Click Share.
4. In the Share window, click Everyone (public) and click Save.

   The Warning: Sharing editable layers publicly message appears notifying you that you are sharing editable layers publicly.

5. Click Update.