Configure Community Health Outreach

In this topic, you will learn how to configure the Community Health Outreach solution to meet specific needs in your organization.

Load data

In some cases, you may already have this information in ArcGIS or another mapping system. Review the layers provided with the solution and determine what source data you want to load. Then, load your existing data into the layers provided with the solution before sharing the maps or apps.

Once you have determined what source data must be loaded, complete one or more of the data loading workflows below.

Load data from a shapefile or file geodatabase

Load data into a health resource layer from a shapefile or file geodatabase by completing the following steps:

1. Create a .zip file of your shapefile or file geodatabase.
2. Sign in to your ArcGIS organization and browse to the feature layer you want to populate.
3. Open the item page and click Update Data > Append Data to Layer .
4. Click Choose File and browse to your .zip file, and click Open.
5. Click the Contents drop-down arrow and choose Shapefile or File Geodatabase.
6. Click Upload and Continue.
7. Click Choose the layer that you want to load data into drop-down arrow and choose the layer that contains the updated data.
8. Uncheck Update existing features.
9. Click Show field matching and map the fields between the two layers.
10. Click Apply Updates.

Tip:

To make additional updates to a hosted feature layer, see Append data to layers.

Populate operational hours

This solution leverages the Opening Hours Specification to display operating hours for a place or service. When you populate the data fully, Arcade expressions interpret the data and display the operating hours in a human-readable format in the map pop-up. Understanding the data specification and options in the Arcade expressions will help you populate your data and display it in the maps and apps provided with the ArcGIS Solution.

Operating Hours Specification

The Operating Hours Specification allows you to store a combination of operating hours in a single field but relies on a series of data standards to render the information correctly. To ensure operating hours are displayed correctly, follow the standards below:

• Enter all times using a 24-hour clock without a leading 0—for example, Tu (7:00-19:00).
• Use a two-letter abbreviation for each day, with the first letter capitalized—for example, Mo, Tu, We, Th, Fr, Sa, Su.
• When a location is open 24 hours a day, use 24 Hours—for example, Mo (24 Hours).
• When a location is closed on a specific day, use Closed—for example, Sa-Sun (Closed).
• Enclose all times and closed statuses in parentheses—for example, Tu (7:00-19:00); We-Mo (Closed).
• Separate days and ranges with a semicolon to denote the two (or more) groups—for example, Th-Fr (7:00-19:00); Sa (24 Hours).

Using the standards above, a diverse set of operating hours can be populated for your places and services. Some common examples include the following:

• To specify the place is open from 9:00 a.m. to 5:00 p.m. seven days a week, populate the operating hours field with the following: Mo-Su (9:00-17:00).
• To specify the place is open from 9:00 a.m. to 5:00 p.m. during the week and closed on weekends, populate the operating hours field with the following: Mo-Fr (9:00-17:00); Sa-Su (Closed).
• To specify the place is open one day (Tuesday) a week, populate the operating hours field with the following: Tu (7:00-19:00); We-Mo (Closed).
• To specify the place has operating hours that vary by day, populate the operating hours field with the following: Mo-Tu (9:00-17:00); We (Closed); Th-Fr (7:00-19:00); Sa (24 Hours); Su (Closed).

Operating hours data can be populated all at once for many places and services using Calculate field values or uniquely entered for each place or service using an application provided with the solution.

Arcade expressions

The Arcade expressions include several settings that allow you configure the look and feel of the operating hours when they are displayed in the web map pop-up. The expressions work with the operating hours data and web map pop-up configurations to display current operating hours in your map and app.

This solution uses three Arcade expressions: Hours, Days, and Open/Closed. To modify one of these expressions, complete the following steps:

1. Verify that you are signed in to your ArcGIS organization and browse to the Health Resource Locator map.
2. Open the item page and click Open in Map Viewer Classic.
3. Click More Options and click Configure Pop-up on a health resource layer.
4. Under Attribute Expressions, double-click the Arcade expression you want to modify.

   Each Arcade expression has a set of variables that can be configured according to your organization’s needs. Review the expression notes and modify the variables as needed. Do not change anything else in the expressions.

5. Click OK.
6. Repeat the above steps for each health resource layer in the map.

Configure Health Resource Locator

The Health Resource Locator can be used by the public to locate health resources. It has some common configuration options you may want to explore and directions from your current location to a health resource can be enabled.

Configure directions

Health Resource Locator can be configured to provide directions to the nearest health resources. Follow the steps below to enable directions:

1. Verify that you are signed in to your ArcGIS organization and browse to the Health Resource Locator app.
2. Click Edit Application.
3. Browse to the Locate Health services widget and click the Edit button.
4. Click the Direction Settings tab, check Enable Directions, and click OK.
5. Save the app and share it with everyone.
6. Open the app.

Modify surveys

The Healthy Community Outreach Volunteers form can be used by the public to volunteer to help with various public health outreach activities. After reviewing the survey, you may decide you want to collect additional information from volunteers when they apply.

To modify the volunteer survey, complete the following steps:

1. Start ArcGIS Survey123 Connect and sign in to your ArcGIS organization.
2. Click a survey and if prompted, download the Healthy Community Outreach Volunteers survey.

   Note:

   If you have not downloaded the chosen survey, you will be prompted to click Download in the Download window, and click OK. Click the survey again to open it.

3. On the side toolbar, click the Open XLSForm spreadsheet button.
4. Edit the survey to reflect your needs.
5. Save and close the Microsoft Excel spreadsheet.
6. In ArcGIS Survey123 Connect, click Publish on the side toolbar to publish your changes.

Configure the Healthy Communities site

The Community Health Outreach solution includes the Healthy Communities ArcGIS Hub site. This site can be configured with your organization's branding and used to share community health information with the public.

Update with organizational information

After deploying the Community Health Outreach solution, the Healthy Communities Hub site layout only requires a few updates to fit your local context.

To update the site with your organizational information, complete the following steps:

1. Verify that you are signed in to your ArcGIS organization and browse to the Healthy Communities site.
2. From the item page, click Configure.
3. Scroll to any sections that you want to update, hover over the card, and click the edit pencil that appears in the horizontal toolbar, and then edit the content with information specific to your organization.
4. In the side panel, click Footer.

   A custom footer is provided. In most cases, you will need to update it with your organization's branding, contact information, and social media references.

5. Click the HTML box.

   The HTML window appears.

6. Make the necessary changes and click Apply.
7. Click Save.
8. Click the Save drop-down arrow and click Publish Draft.

Add health initiatives

Note:

This workflow is optional and doesn't need to be completed in order to work with the solution.

The Healthy Communities Hub site includes a section that can be used to share information on key health initiatives. You can share links to other Hub sites, web destinations, or even health-related apps. Additionally, the ArcGIS Solutions gallery includes several other solutions that you can deploy to assist with the key health initiatives, for example: Homelessness Outreach, Opioid Epidemic Outreach, or Immunization Outreach solutions. These solutions can be cataloged in the key initiatives section.

To add key health initiatives, complete the following steps:

1. Verify that you are signed in to your ArcGIS organization and browse to the Healthy Communities site.
2. Create a group in your ArcGIS organization and share the health initiatives items to that group.
3. From the item page, click Configure.
4. Scroll to the Programs and Initiatives section, hover over a gallery card, and click the edit pencil .
5. In the side panel, click Select Groups and choose the group used to catalog the Hub sites, web destinations, or health related apps.

   Each Hub site, external web destination, or health-related app must be organized in a group before it can be shared in the Healthy Communities site.

6. Click Save.
7. Click the Save drop-down arrow and click Publish Draft.

Share health metrics

Note:

This workflow is optional and doesn't need to be completed in order to work with the solution.

The Healthy Communities Hub site includes a section that can be used to share health metrics by linking to an existing dashboard if you have one.

Tip:

If you don't have a health metrics dashboard, use the Performance Management dashboard that is part of the Performance Management solution. The Performance Management solution includes desktop and mobile versions of a dashboard that can be used to communicate health metrics and progress made. To deploy this solution, go to Performance Management and click Deploy the solution.

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To share health metrics, complete the following steps:

1. Verify that you are signed in to your ArcGIS organization and browse to the Healthy Communities site.
2. From the item page, click Configure.
3. Scroll to the How Are We Doing section, hover over the application card, and click the edit pencil .
4. In the side panel, click Select Application.
5. Browse to a dashboard, select it, and click Save.
6. Click the Save drop-down arrow and click Publish Draft.

Share items with public

Several layer views, maps, and apps included in the Community Health Outreach solution must be shared with everyone so they can be accessed by the public on the Healthy Communities site. The solution includes several feature layer views to prevent sensitive or incorrect data from being shared accidentally.

To share items with the public, complete the following steps:

1. Verify that you are signed in to your ArcGIS organization and browse to the Community Health Outreach folder.
2. Next to each of the following items, check the check box:

   Name	Item type
   AddictionFacilities_public	Feature layer (hosted, view)
   HomelessServices_public	Feature layer (hosted, view)
   MentalHealthFacilities_public	Feature layer (hosted, view)
   PublicHealthFacilities_public	Feature layer (hosted, view)
   HealthcareFacilities_public	Feature layer (hosted, view)
   MedicalFacilties_public	Feature layer (hosted, view)
   HealthyCommunityOutreachVolunteers_public	Feature layer (hosted, view)
   HealthyCommunitiesPledge_public	Feature layer (hosted, view)
   HealthResourceFeedback_public	Feature layer (hosted, view)
   Health Resource Locator	Web Map
   Healthy Community Outreach Volunteers	Web Map
   Healthy Communities Outreach Volunteers	Form
   Health Resource Feedback	Form
   Healthy Communities Pledge	Form
   Health Resource Locator	Web Mapping Application
   Healthy Communities	Site Application

   Note:

   If you created a group in the Add health initiatives section above, ensure that group and items are shared with the public.

3. Click Share.
4. In the Share window, click Everyone (public) and click Save.

   The Warning: Sharing editable layers publicly message appears notifying you that you are sharing editable layers publicly.

5. Click Update.