The documentation assistant (beta) uses artificial intelligence (AI) to provide responses to questions related to ArcGIS. You can ask it about workflows, best practices, what’s new, products, and capabilities. It is trained exclusively on Esri documentation such as help topics, blog articles, tutorials, and knowledge base articles.
The documentation assistant (beta) maintains context about your current conversation as you use it, retaining your past messages as well as the current prompt. Providing personal information will not improve the accuracy of the responses you receive from the documentation assistant (beta). Each response includes sources for additional information about your topic.
Get started
To get started with the documentation assistant (beta), do the following:
- Click Sign in at the top of the documentation site.
You must sign in as a member of a role that includes the privilege to use AI assistants.
- Click Documentation assistant (beta)
, review the terms and if you agree, accept to confirm you understand and consent to them. - Write a clear and simple prompt in your preferred language.
If necessary, iterate on the responses you receive to find the information you are looking for.
- Optionally, under Product focus, use the Add product drop-down menu to prioritize results for specific products, such as ArcGIS Online.
- Optionally, click New chat to clear the context and start a new conversation.
You can access previous conversations in the Recent Chats pane.
Caution:
An organization administrator must configure assistants before you can access the documentation assistant (beta), including turning off the Block Esri apps and capabilities while they are in beta setting. You must also have the privilege to use AI assistants.
Credits
Using the documentation assistant (beta) does not consume credits. However, the results displayed may recommend a workflow that requires credits.
Feedback
To provide feedback about a specific response, click the thumbs up or thumbs down to open a survey and enter your response. When you submit a survey, your feedback may be used to guide future development of Esri products and documentation.
Security and privacy
The documentation assistant (beta) aligns with the following principles:
- Prompts are not used to train Esri or third-party AI models.
- Prompts are not used to improve any Esri or third-party product or service.
- Prompts are not stored or shared unless you give explicit permission, such as when you provide feedback about the assistant.
- Prompts are not used to improve the assistant for your own use.
AI transparency cards are available with more security and privacy details.
Limitations and bias
An ArcGIS Online organizational account is required to access the documentation assistant (beta). Other account types, such as public accounts, are not currently supported.
Suggestions generated using artificial intelligence can be misleading or inaccurate. To avoid potentially reinforcing any unintentional biases in the AI models used by the documentation assistant (beta), human judgment should be applied when interpreting and acting upon the assistant's outputs.
Resources
Use the following resources to learn more: