Data Appliance 6.0 for ArcGIS support

Support for Data Appliance 6.0 for ArcGIS is provided by both Esri and Cutting Edge Networked Storage technical support teams.

Esri Support

Support is provided by both Esri and Cutting Edge Networked Storage technical support teams.

For questions regarding the configuration and setup of ArcGIS services and usage, contact the following:

United States users—Support is provided by Esri Technical Support. Use the following contact options:

Phone: 1-888-377-4575

Email:support@esri.com

Hours: Monday-Friday, 5:00 a.m.–5:00 p.m. Pacific time (excluding Esri holidays)

International users—Support is provided by your local Esri distributor.

Cutting Edge Network Storage Support

For questions and support for ArcGIS hardware, contact Cutting Edge Networked Storage.

For questions and support regarding the Data Appliance for ArcGIS hardware, contact Cutting Edge Networked Storage using the following options:

Phone: 1-800-257-1666

Email: support@cuttedge.com

Web page: http://www.cuttedge.com/contact/technical_support.html

Hours: Monday-Friday, 8:00 a.m.–5:00 p.m. (Pacific time)