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What is ArcGIS Hub

ArcGIS Hub is a cloud-based engagement platform that allows organizations to work more effectively with their communities. It's available at two license levels: ArcGIS Hub Premium and ArcGIS Hub Basic.

Sites and initiatives

With ArcGIS Hub, you can create initiatives to organize content and people around a specific goal or function. Every initiative includes a configurable site and a core team. A core team can include members from within and outside of the organization, enabling all stakeholders to have a part in building custom websites and contributing content about topics of interest, projects, and events.

Core teams can also create templates of an initiative so that they can share deployable resources with their organization and the public. These templates are available in the Initiative Gallery alongside Esri's own configurable templates, which have been designed to address specific topics and workflows, such as sharing open data and project management.

Nota:

Initiatives and the initiative gallery are not available with ArcGIS Hub Basic, but you can create unlimited sites and pages (each with a core team). You can only collaborate with people, such as colleagues and fellow employees, who are members of your hub's primary ArcGIS Online organization.

Community accounts and content

ArcGIS Hub Premium supports community accounts for external stakeholders, such as students, partners, and volunteers, so that they can work on a core team alongside staff and employees from the hub's primary organization. As a core team member, a person can add their own content to an initiative, edit its site and pages, create events and surveys, and send updates to their fellow team members and subscribers.

All community accounts and content are managed in the hub's community organization, which is a separate subscription to ArcGIS Online that links to the hub's primary subscription to ArcGIS Online. To learn more, see Get started with the ArcGIS Hub Community organization.

Nota:
ArcGIS Hub Premium administrators can also enable community account creation for their hub so that members of the public can sign up to attend events, take surveys, create content, or subscribe to an initiative for updates.

Events and feedback

With integrated support for Survey123, core team members can create and analyze surveys and data to gain community insight for making more informed decisions. Using charts and other apps, core team members can visualize response data on their ArcGIS Hub Basic site or ArcGIS Hub Premium initiative to show the community how their responses have made an impact.

With ArcGIS Hub Premium, initiative core team members can use supporting teams to share a survey with a targeted audience. They can also create events and share them on an initiative site or page to inform people of upcoming meetings, gatherings, forums, and other types of events.

Search, discovery, and open data

Every site and initiative includes a content library so that all data, apps, documents, events, and surveys used to power the site or initiative are discoverable in the site's search bar. Content is only discoverable to the audience with whom it's shared, so you can share internal and public content all in one place.

To share open data, you can create a site or use the Share Open Data initiative template by adding items that support downloads, such as datasets and feature services, to the content library. These items are automatically made available to the right audience for download.

Nota:

The ArcGIS Online Open Data capability is no longer required to create open data sites or to make data available for download.

Supporting teams

Initiative core team members can add additional groups to their initiative to share content privately with specific groups and stakeholders. For example, they can share surveys and other content with specific people by adding a page to an initiative site that showcases the item and sharing that page with the supporting team.

How to get started

To get started with ArcGIS Hub, you'll need access to an ArcGIS Online organization which is a cloud-based subscription service that your company, department, institution, or association can use to manage their ArcGIS content. ArcGIS Hub Basic (sites, core teams, internal collaboration) is included with all subscriptions to ArcGIS Online, so any member with the appropriate privileges can get started by signing in to create a site.

If your organization has a license to ArcGIS Hub Premium, you can sign in to your employee organization (the primary subscription of ArcGIS Online used to manage internal and authoritative content), and create your first initiative or use an initiative template.

Nota:

If you have a community account and are a member of a core team or supporting team, visit your team's ArcGIS Hub initiative site and click Sign In at the upper right of the page.

Essential links and next steps

For more information on getting started, see the following resources: