Skip To Content

Frequently asked questions

How can I submit data to my surveys?

Once a survey is published, you can share it with one or more groups in your ArcGIS organization or make it public. At that moment, your survey will be available to users, who can submit data directly from the web, or through the Survey123 field app. Surveys created on the web can be accessed in a browser from your desktop or mobile device, making it easy for people to capture data right away. Surveys created on the web or in Survey123 Connect can also be downloaded to your desktop or mobile device and used in the Survey123 field app.

Do I need to be an ArcGIS named user in order to use the Survey123 field app or web form?

Not for public surveys. Once a survey is made public, anyone can submit data to it. No ArcGIS account is required.

What ArcGIS role do I need to have to use Survey123?

To publish a survey, the minimum privileges required are as follows:

  • Create content
  • Publish hosted web layers
  • Share maps and apps

Typically, this would be a Publisher role, but you can also create a custom role in your organization that contains only these privileges.

To use a survey, the minimum privileges required are as follows:

  • Use maps and apps
  • Join groups
  • Edit features

Typically, this would be a User role, but you can also create a custom role in your organization that contains only these privileges.

For additional details, see User types, roles, and privileges.

Can I share my survey with users outside my organization?

Yes.

Invite the user's ArcGIS organizational account into a group in your organization, and share your survey with that group. The user's account will still be a part of their own organization, but they will be able to access your organization's surveys.

What browsers does the Survey123 web app support?

For information on the browsers Survey123 supports, see System requirements.