Use the administrator settings page

If the user is an organization administrator, they can configure administrator settings by accessing Admin Settings to update mission configurations such as member details, enable sensor devices, and add web styles from the Configuration tab. Additionally, administrators have access to Mission Health Check functions to help diagnose problem areas and perform upgrades to past missions from the Health Check tab.

Access administrator settings

Administrators can access Admin Settings while working anywhere in Mission Manager by signing in as an administrator and selecting Admin Settings from the profile drop-down menu.

Use sensor devices

Administrators can now enable and disable sensor devices from the Administrator settings page instead of going through the ArcGIS Mission Server REST self-service. To enable or disable sensor reports, complete the following steps:

1. Sign in as an administrator.
2. Browse to Admin Settings on the profile drop-down menu.
3. Use the toggle button to enable or disable sensor reports.

Note:

If a sensor report is disabled, users will not be able to submit sensor reports even if they could previously. 

Member details

Use the administrator settings page to enable or disable Call Sign and Phone Number options for an organization. Turning Call Sign and Phone Number on will enable or disable this function for the organization. If the Call Sign and Phone Number function is enabled, administrators can upload member details. Administrators will need to upload a formatted ..csv file to add information to a user's member details. An example of this template is available for download with provided example formatting.

Add a call sign

To add a call sign, an administrator must upload a .csv file that has the following headers:

• Portal Username
• Call Sign (or Callsign)

Call signs must follow specific formatting rules, such as the following:

• Minimum of 2 characters.
• Maximum of 30 characters.
• “-“ and “_” are the only special characters allowed.
• No duplicate call signs.

1. Sign in as an administrator.
2. Browse to Administrator Settings on the profile drop-down menu.
3. Once the .csv file is completed, click Upload CSV or alternatively, drag the .csv file into the modal.
4. Click Next to enable Mission to parse through the .csv file and display the member name and any other information that needs to be updated.

   Note:

   Invalid items are placed at the top, and you can still upload or update other members with no validation errors.

5. Optionally, reupload the .csv file with alternate call signs per user.

   The adjusted information overwrites any existing information.

Add a phone number

To add a phone number, an administrator will need to upload a .csv file that has the following headers:

• Portal Username
• 2 Letter Country code (for example, US, AU)
• Area Code
• Phone Number

Note:

Phone number formatting follows E.164 rules, international standards that define the numbering plan for the world-wide PSTN or Public Switched Telephone Network.

1. Sign in as an administrator.
2. Browse to Administrator Settings on the profile drop-down menu.
3. Once the .csv file is completed, click Upload CSV or alternatively, drag the .csv file into the modal.
4. Click Next to enable Mission to parse through the .csv file and display the member name and any other information you wanted updated.

   Note:

   Invalid items are placed at the top, and you can still upload or update other members with no validation errors.

5. Optionally, reupload the .csv file with alternate phone numbers per user.

   The adjusted information overwrites any existing information.

Web styles

Administrators can add web styles that have been published and shared appropriately in their enterprise directly into  ArcGIS Mission through the Administrator Settings page. Web styles provide additional symbology options for ArcGIS Mission. Web styles provide additional symbology options for ArcGIS Mission.

Add web styles

To add a web style, complete the following steps:

1. Sign in as an administrator.
2. Browse to Admin Settings on the profile drop-down menu.
3. Select Add from Portal.
4. Click the check mark to upload available web styles.

Note:

A message appears if no web styles are available or they have already been added.

Remove a web style

To remove a web style, complete the following steps:

1. Sign in as an administrator.
2. Browse to Admin Settings on the profile drop-down menu.
3. Find the web style you want to delete.
4. Click the delete button to delete the web style.

Health check

Administrators can check the health of the missions in ArcGIS Enterprise by performing a data health check. When performed, the data health check will show whether there are upgrades required to the missions and provide a list of those missions and mission IDs. If there are upgrades required, the administrator will have the Upgrade option, where all missions will be batch upgraded to the current version, or the Cancel option, which will make no changes.

Upgrade missions

To perform a health check, an administrator needs to complete the following steps:

1. Select your user profile.
2. Select Admin Settings.
3. From Mission Data Health Check, select Perform Check.
4. Select an option:
   • Upgrade—Upgrade all missions to the current version.
   • Cancel—Cancel the process.

   If upgrading, a modal appears showing number of missions upgraded.

5. Click Okay once complete.

A modal appears stating success or failure of your upgrades.

Note:

It is recommended that a mission data health check and batch upgrade be completed immediately after ArcGIS Enterprise and ArcGIS Mission have been upgraded.

Test the ArcGIS Mission Server WebSocket URL

If a mission starts to exhibit issues that may point to a web socket connection, an administrator can test the connection to the mission server. Examples of a WebSocket connection error could be degraded behavior with chat, task, or report functionality. If testing the connection returns a success message, there may be other issues to investigate. If testing resolves in a connection error, a modal is provided to allow the administrator to adjust the WebSocket Context URL.

To test the Mission Server WebSocket URL, an administrator should complete the following steps:

1. Select your user profile.
2. Select Admin Settings.
3. Click Mission Server WebSocket URL.
4. Click Test Connection.

   If Connection working as expected appears, the test is complete. If An error occurred appears, an additional modal displays.

5. To adjust the WebSocket Context URL, select Edit.
6. Enter the proper WebSocket Context URL and click the check to save, or cancel and revert to the original value.

   Note:

   This value should only be changed under very careful consideration.

Request timeout

Administrators can adjust the request timeout duration property to address situations where a connection to the server could be lost due to a request taking longer than normal to return a response. This could be for any number of reasons to include networks or robust security configurations. Adjusting this property could result in improved Mission performance.

To adjust the Request Time Out parameter, an administrator should complete the following steps:

1. Select your user profile.
2. Select Admin Settings.
3. Locate the Request Timeout modal.
4. Click Edit.
5. Adjust the interval by typing in a value or using the adjustment arrows on the input.

   The default value is 60 seconds.

6. Select the check to save, or cancel.

Mission Server license

Administrators can see when their Mission Server license expires. This can help mitigate a server falling out of license scope and disrupting an organization's operational environment.