What's new

ArcGIS Insights 2020.2 includes enhancements to maps and charts, new page settings, new and updated analysis tools, a scheduler for automatically updating shared pages, improved accessibility, and other enhancements and updates throughout the software.


Insights in ArcGIS Enterprise 2020.2 is compatible with ArcGIS Enterprise 10.7.1, 10.8, and 10.8.1. For more information on version compatibility, see Compatibility with ArcGIS Enterprise.

Mapping enhancements

Two new zoom tools are available for maps: Set default extent and Zoom to layer.

  • By default, the Default extent button on a map zooms to the full extent of the data on the map. You can now set a custom extent using the Set default extent button.
  • You can now zoom to the extent of a specific layer using the Zoom to layer button.

For more information on zoom tools, see Navigate maps.

The list of layers on your map can be hidden using the Legend button Legend on the map toolbar. The layers will remain hidden when viewed on a shared page.

Chart enhancements

A time slider is now available on time series charts. The time slider allows you to zoom in on a certain time interval without filtering your data.

You can now add multiple date/time fields or multiple number fields to a time series chart. Adding multiple date/time or number fields is a new way to compare groupings of data.

Value labels are now available on bar charts, column charts, line graphs, and combo charts.

KPI cards can now be resized smaller than the default size when the card is using a Number layout. The smaller minimum size allows you to display important indicator values while reserving space on the page for other card types. The Gauge layout still uses the same minimum size as other charts.

Combo charts now have the option to synchronize y-axes to use the same scale. Synchronizing axes is useful when the datasets already use a similar default scale, or when you want to analyze the magnitude of difference between the two variables.

Line graphs can now be displayed with a smooth line. Line smoothing is useful in situations in which the trends in your data change gradually (for example, when charting monthly temperature).


By default, a legend title is based on the name of the field or fields used to style the map or chart for which the legend was created. You can now rename a legend by clicking the card title to highlight the text and entering a new title.

Legends can be resized by height and width. Adjusting the width of a legend will now change the number of columns used to display the entries on the legend.

The position of labels in relation to symbols on the legend can now be adjusted. Labels can be positioned above, below, or next to symbols.

The count of values for each legend entry can be added or removed.

For more information, see Add a legend.

Card enhancements

The header can now be hidden on all cards. The toolbar will remain hidden by default on shared pages, but can be expanded to access the card's toolbar.

Cards on a page can now be ordered based on which cards you want to appear in front or in back when cards overlap.

Spatial analysis

Calculate Density has been updated to use a kernel density calculation and create a cell-based density surface as an output. The new calculation and output will make the density surface a more accurate and useful aspect of your overall analysis. The enhanced Calculate Density capability will not consume credits when run using Insights in ArcGIS Online.

Calculate Density Ratio can be used to create a relative risk surface. Calculate Density Ratio uses the same underlying density calculations as Calculate Density, but the ratio calculation creates an output surface that has been normalized by the chosen denominator.

Find K-Means Clusters is used to find clusters of similar features based on either geographic proximity or attribute values.

Find Spatial Mean is used to calculate the geographic center for a set of point features.


Microsoft SQL Server 2019 and Microsoft SQL Server 2019 for Linux are now supported in Insights in ArcGIS Enterprise and Insights desktop. For a full list of supported databases, see Supported databases.

Connections to Microsoft SharePoint and Microsoft OneDrive are now supported in Insights in ArcGIS Online and Insights in ArcGIS Enterprise. For more information, see Create a SharePoint connection and Create a OneDrive connection.

Connections to Microsoft SQL Server databases can now be made using OS authentication in Windows environments. For more information, see Enable OS authentication.

Badges are now visible on feature layers in the Add to page window. The badges indicate authoritative content Authoritative, deprecated content Deprecated, Living Atlas layers Living Atlas, layers shared through a distributed collaboration Collaboration, subscriber content Subscriber content, premium content Premium content, and content purchased through ArcGIS Marketplace Marketplace.


Workbook packages can now be exported and imported in Insights in ArcGIS Online and Insights in ArcGIS Enterprise. Packages were previously supported only in Insights desktop. Workbook packages include all of the pages, data, and analyses from the original workbook and can be used to share your work and collaborate with Insights users outside of your organization.

Scheduled updates

You can now create a schedule to update shared pages on an hourly, daily, weekly, or monthly basis in Insights in ArcGIS Enterprise. The scheduled updates will rerun your analysis with updated data and automatically update the shared page.

Page settings

Pages can now be reordered by dragging a page tab into a different position in the workbook.

The page settings now include font settings for card titles and axis labels. For more information on applying page settings, see Customize your page.

Predefined filters

A drop-down selection type is now available for predefined filters. Drop-down selections allow you to make a single filter selection using a menu of options.

Field search

A search bar has been added to the data pane. You can use the search bar to find fields within all of your datasets, or search within a specific dataset. For more information, see Search for fields.

A search bar is now available on predefined filters containing string values. You can use the search bar to find values to select or deselect on your predefined filter.


You can now navigate an Insights workbook using keyboard shortcuts.

Insights also supports the following screen readers:

  • JAWS
  • Microsoft Narrator
  • VoiceOver

For more information, see Keyboard shortcuts and accessibility.

Supported browsers

Microsoft Edge Legacy is no longer supported. You can still use the new Chromium-based Microsoft Edge browser. For a full list of supported browsers, see Supported browsers.


The scenario-based exercises are no longer available in the Insights help documentation. The exercises are now available as the lesson Analyze Return on Investment at United States Colleges on Learn ArcGIS.

Explore the other Insights lessons using the Learn ArcGIS gallery.