Skip To Content

Frequently asked questions

Listed below are common questions about Insights for ArcGIS.





Is Insights available in ArcGIS Online?

Yes, Insights is available through both ArcGIS Online and ArcGIS Enterprise.

How is Insights licensed?

Insights is a premium app and it requires separate licenses from Portal for ArcGIS. Talk to your account manager about licenses for Insights.

For more information on Insights licenses, see Administer Insights and Licensing.

What is required to install Insights?

To use Insights, you must have a base ArcGIS Enterprise deployment of version 10.5 or later. A base deployment consists of the following:

  • ArcGIS Server
  • Portal for ArcGIS
  • ArcGIS Data Store
  • ArcGIS Web Adaptor

For more information, see Install Insights for ArcGIS.

Can I customize Insights using an Application Programming Interface (API)?

No, Insights does not currently support customization using an API. However, Insights versions 3.2 and later do support Python and R scripting, which allows you to expand the capabilities available in Insights.

For more information, see Scripting in Insights.

Can I use my Insights analysis in other ArcGIS applications?

Insights creates several different types of outputs, both automatically when performing analysis and through sharing. Most item types created in Insights can only be opened or used within Insights. Feature layers created from sharing data can be used in other applications, such as Map Viewer or ArcGIS Pro. Publicly shared pages can be embedded in web sites and Esri Story Maps.

For more information, see Share your work.

Are shared pages live?

Shared pages include a snapshot of the data at the time the shared page was created. Therefore, you must update the shared page in order to view updates to your datasets or analysis. The exception is data that is stored in the spatiotemporal data store, which will be live in a shared page.

Can I share individual cards?

No, individual map, chart, and table cards cannot be shared. However, you can share the model used to create a card or share a page with a single card and display the page using an <iframe>. When a page is embedded with an <iframe> only the cards are displayed.

Who can see my shared pages?

The visibility of your shared pages depends on the settings used when sharing as well as other factors in your setup, such as firewalls and disconnected environments.

For more information, see Share a page.

Which types of data can be used in Insights?

The following types of data can be used in Insights:

  • Hosted or registered feature layers from your content or shared with you in your organization
  • Microsoft Excel workbooks (.xlsx)
  • Comma-separated value files (.csv)
  • Datasets from databases to which you have connected
  • ArcGIS Living Atlas of the World feature layers
  • Boundaries
  • Map image layers

For more information, see Supported data.

Which databases can I connect to from Insights?

You can connect directly to Microsoft SQL Server, Oracle, PostgreSQL, and SAP HANA databases from Insights. For more information, see Supported databases.

Can I connect directly to a geodatabase from Insights?

Yes, you can connect to a supported Microsoft SQL Server, Oracle, PostgreSQL, or SAP HANA database containing an enterprise geodatabase. Geodatabase support enables you to browse and add geodatabase user tables to your Insights workbook.

For more information, see Supported databases.

Can I use custom symbology?

The only way to add custom symbology in Insights is to add data that has already been saved with custom symbology. One way to do that is to apply your custom symbology in ArcGIS Pro, and publish the data to your portal as a feature service.

If you have map or chart cards that are styled by unique symbols, you can change the colors of the individual symbols from the Layer options pane. For more information, see Create a map or Create a chart.

Can I use a custom color ramp?

Insights does not currently support loading custom symbology, including color ramps.

In this topic