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Enterprise - Configure your portal for Indoors

Available for an ArcGIS organization licensed with the Indoors extension.

An ArcGIS Enterprise portal administrator must import the license file for ArcGIS Indoors into your portal. You can then set permissions for members of your organization and certain functionality in ArcGIS Pro. Once you set permission levels for members and enable access to ArcGIS Pro functionality, they can access the Indoors tools in ArcGIS Pro after they successfully connect and sign in to your Enterprise portal.

Import the license for Indoors

Viewer checks for the Indoors extension when trying to connect to a portal. You or a portal administrator must import the license file for ArcGIS Indoors into your portal for the app to be able to successfully connect to it.

Perform the following steps to import the license file:

  1. Import the license file through your portal.
  2. Ensure that ArcGIS Indoors is listed as an organizational extension.
    1. Click the Organization tab and click Licenses.
    2. Click Organization extensions.
    3. Verify that ArcGIS Indoors is listed.

Set up access for ArcGIS Pro

Perform the following steps to set permissions for the members of your organization who need to use ArcGIS Pro:

  1. Assign the GIS Professional Advanced user type to the named users in your organization who you want to have access to ArcGIS Pro.
  2. Grant these named users access to the following extensions:
    1. 3D Analyst
    2. Data Interoperability
    3. Data Reviewer
    4. Network Analyst
    5. Production Mapping
  3. Assign these named users the Publisher role.

    Members of your organization who need to use ArcGIS Pro must connect to this portal before using the ArcGIS Indoors tools.

Configure the security certificate

Your portal must have a valid SSL certificate from a trusted entity for Viewer to run without warnings. Web browsers have built-in security features that prevent connection to servers that do not have a valid certificate.

If your organization uses self-signed or Enterprise CA certificates for Viewer, exceptions must be added in some browsers to enable access the Viewer URL. This can be very disruptive, so the recommendation is to use a trusted certificate signed by a certificate authority.

Configure the identity store

ArcGIS Enterprise is designed so that you can use enterprise accounts and groups to control access to your ArcGIS organization. Use an enterprise identity store to set policies for password expiration and complexity, control access using existing enterprise groups, or leverage authentication.


Indoors supports built-in authentication and SAML.

Create users and assign roles and types

When you create users, check the type of users available for details about assigning roles and access.

Anonymous access

Anonymous access is the ability to use Enterprise portal resources without supplying credentials. As an administrator of your organization, you determine whether anonymous access is allowed.

Learn more about configuring security settings

Configure printing

To enable printing from Viewer, confirm that the portal has a valid print service set up. Viewer requires the Map Only print service in the portal for printing directions.

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