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Configure app integration

ArcGIS Indoors for iOS has built-in capabilities to integrate with other apps on the mobile device for better productivity. It also includes functionality to share locations of indoor features through a hyperlink.

The following configurations need to be done to support these sharing and integration features.

Configure phone numbers and email

Indoors for iOS can access the phone dialer app and email app on the device directly if your indoor data consists of phone numbers and email addresses. The Contact button on the info card is enabled when any selected feature has phone or email data configured in a specific format.

See Load POIs and Load people data for more details.

Configure 311

Indoors includes functionality to report incidents. Indoors natively supports Survey123 for ArcGIS. The 311 button on the info card is used to open the Survey123 survey form. Other workforce and work order management systems can also be configured if they support reporting incidents using a web-based form.

See Configure 311 for more details.

Calendar and appointments

Indoors supports integration with calendars configured for different accounts on the mobile device. All appointments and meetings can be viewed on the Calendar tab of the Schedule panel. You can also sync specific calendars. Users can find meeting room locations and route to them using the app if the rooms are present in the active map.

The app requires permission to access the calendars configured on the device to retrieve meeting title and location information. Permission can be revoked at any time.


Only appointments and meetings from accounts that appear in the default calendar app of the mobile device appear in the app. Email or calendar apps that manage accounts separately, such as Microsoft Outlook, are not supported.

A list of calendars and syncing options are available when you click the calendar button in the Schedule panel.

iOS calendar screen