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Esri User Experience Improvement program

ArcGIS for Excel is continuously improving, in part through customer feedback. The Esri User Experience Improvement (EUEI) program allows you to contribute to the design and development of ArcGIS for Excel. The program collects information about your computer hardware and how you use ArcGIS for Excel, without interrupting your work. The program is completely voluntary and anonymous; none of the information collected is used to identify or contact you.

In the Settings pane, in the EUEI program section, the Send usage data to Esri toggle button is turned off by default. You can turn it on if you choose to participate in the program.

The following questions and answers provide information about the program.

What happens when I participate in the EUEI program?

Esri collects information about your computer and how you are using ArcGIS for Excel. This information is stored in an encoded file that is occasionally sent to Esri while you are working. The collection and submission method is completely unobtrusive and has no impact on your use of the software.

What kind of data is collected?

Some examples of the data are hardware information such as the version of your operating system, information about your graphics card, the commands and tools you are using, how long you use the app, error report information, and so on. The EUEI program does not collect any personal information related to you or your organization, such as your IP address, login information, and specifics about any data you may be using.

Does Esri collect information about other software on my system?

No, the program does not actively collect any information outside of ArcGIS for Excel. However, some general information may be collected from third-party software that extends ArcGIS.

If I choose to participate, can I opt out later?

The toggle button is turned off by default. You can turn it on if you choose to participate in the program. You can choose to opt in or out at any time by doing the following:

  • In ArcGIS for Excel, you can turn usage data on and off with the Send usage data to Esri toggle button.
    EUEI program with toggle button in the Settings pane

Will Esri contact me about the program?

No. The EUEI program does not collect any personal or contact information that can be linked back to an individual user. The program is completely anonymous.

What is the size of the generated report?

The EsriEUEI reports are generally small, averaging a few megabytes or less.

How is my privacy protected if I choose to participate in the program?

Esri respects your privacy and does not gather any personal information about you or your system. To properly aggregate and prioritize the data, the program creates a globally unique identifier (GUID) that is stored on your computer. This ID allows Esri to distinguish between, for example, 100 users providing feedback or 1 user who provides feedback 100 times. The GUID is a randomly generated number and is not used to identify you.

For more information, see the Esri Privacy Policy.