ArcGIS Drone2Map system requirements

Before installing or upgrading ArcGIS Drone2Map on a virtual or physical machine, make sure your system meets the minimum requirements to run it. Also, learn what resources are recommended to get the best performance.

Check your computer's ability to run ArcGIS Drone2Map

Supported imagery


.jpg, .jpeg

JPEG images

.tif, .tiff

Monochromatic TIFF

Multiband TIFF (RGB/infrared/thermal)

1 layer (no pyramid, no multipage)

8-, 10-, 12-, 14-, and 16-bit integer, floating point


Imagery that is more than 75 megapixels is not supported.


Combined project imagery size is limited to 100 gigapixels. This can be calculated by multiplying the number of images by image megapixel size and dividing by 1,000.

Example: A project with 400 13-megapixel imagery is (400 x 13)/1,000 = 5.2 gigapixels.


ArcGIS Drone2Map requires GPS data for the location of the camera for each photo. For JPG images, this is usually stored in the EXIF header of each image file and is read automatically by Drone2Map. For TIFF files, the GPS data is often stored in a summary text file, with x,y,z position typically reported for each image in GCS coordinates (latitude-longitude, decimal degrees) for x,y and height in meters for z. The height for z can be either orthometric (height above sea level) or height above launch point. Drone2Map checks the EXIF header for GPS information during project setup. If no GPS information is found, you will be prompted for a GPS text or .csv file.

Supported operating systems

ArcGIS Drone2Map is supported on the operating systems listed below, given the operating system is also currently supported by its provider for general or public use. Prior and future updates or service packs on these operating systems are supported unless otherwise stated.

Operating systemLatest update or service pack tested

Windows 11 Home, Pro, and Enterprise (64 bit)

May 2022 update

Windows 10 Home, Pro, and Enterprise (64 bit)

May 2022 update

Windows 8.1 Pro and Enterprise (64 bit)

May 2022 update

Windows Server 2022 Standard and Datacenter (64 bit)

May 2022 update

Windows Server 2019 Standard and Datacenter (64 bit)

May 2022 update

Windows Server 2016 Standard and Datacenter (64 bit)

May 2022 update

Windows Server 2012 R2 Standard and Datacenter (64 bit)

May 2022 update

Windows Server 2012 Standard and Datacenter (64 bit)

May 2022 update

Hardware requirements

ItemSupported and recommended

CPU speed

Minimum: 4 cores, simultaneous multithreading

Simultaneous multithreading, or hyperthreading, of CPUs typically features two threads per core. A multithreaded 4-core CPU will have eight threads available for processing, while a multithreaded 6-core CPU will have 12 threads available for processing.

Recommended: 6 cores

Optimal: 10 cores




Recommended: Solid State Drive (SSD)/NVMe


Minimum: 16 GB

Recommended: 32 GB

Optimal: 64 GB or more

Dedicated (not shared) graphics memory

Recommended: 4 GB or more

If you're using a notebook computer with an integrated GPU, consider increasing the system RAM to compensate for the usage of shared memory.

Visualization cache

The temporary visualization cache for Drone2Map can consume up to 32 GB of space, if available, in the user-selected location. By default, the visualization cache is written to the user profile's \Local subfolder so it does not roam with the user profile if roaming profiles are enabled by your system administrator.


Minimum: DirectX 11, feature level 11.0, Shader Model 5.0


Minimum: OpenGL 4.3 with the ARB_clip_control and EXT_texture_compression_s3tc extensions

Recommended: OpenGL 4.5 with the ARB_shader_draw_parameters, EXT_swap_control, EXT_texture_compression_s3tc, and EXT_texture_filter_anisotropic extensions

Screen resolution

1024x768 or higher

*ArcGIS Drone2Map will automatically use OpenGL if DirectX requirements are not met. You can manually change to OpenGL if you suspect an issue with your driver.


Be sure to use the latest available driver.

When using a GPU, ensure it is currently supported by the manufacturer.

Cloud storage services, such as Microsoft OneDrive and Google Drive, are not supported unless stated otherwise in the documentation about specific tools and functionality.

Software requirements

The following software must be installed before installing ArcGIS Drone2Map:


ArcGIS Drone2Map is supported in various on-premises and cloud environments, as shown in the four tables below.

In all environments, a GPU that is compatible with your virtualization platform is recommended for the best user experience.

On-premises virtual desktop infrastructure (VDI)Notes

Citrix XenDesktop 7.15 LTSR

Use the latest Citrix and NVIDIA drivers. Refer to the Citrix and NVIDIA websites for the most current versions.

Citrix Virtual Apps and Desktops 1912 LTSR

Windows Server 2012 R2 Hyper-V

Microsoft VDI certified with RemoteFX vGPU Windows Device Driver Model (WDDM) 1.2

Windows Server 2016 Hyper-V

Windows Server 2019 Hyper-V

Use Discrete Device Assignment (DDA) to pass through the GPU.

VMware vSphere 6.5

Use VMware Horizon View 7.x and later only.

Use the latest VMware and NVIDIA drivers. Refer to the VMware and NVIDIA websites for the most current versions.

VMware vSphere 6.7


  • ArcGIS Drone2Map with Citrix XenApp is strongly discouraged because of poor Windows OS session assignment and management of GPU memory.
  • If using App Layering to add ArcGIS Drone2Map to Citrix XenDesktop or XenApp, the application may fail to start due to insufficient permission to the Flexnet Licensing Service. To prevent a failure, run a command line installation of the Flexnet Licensing Service with the parameter, MODIFYFLEXDACL=TRUE. Example: msiexec /I "C:\Program Files\ArcGIS\Drone2Map\Resources\ArcGIS Licensing Service\ArcGISLS.msi" MODIFYFLEXDACL=TRUE
  • ArcGIS Drone2Map provides a nominal level of functionality and performance in the following environments:

    • Microsoft App-V
    • VMware App Volumes

Cloud infrastructureNotes

Amazon Elastic Compute Cloud (EC2)

G4 Instances

Amazon WorkSpaces

Graphics Bundle

Azure NV-Series VMs


  • NV6 is recommended because it includes one GPU, and ArcGIS Drone2Map currently doesn't need more than one GPU. Windows 10 client RDP is adequate for most workloads; Teradici technology may be helpful for demanding workloads.


  • NV4: Good for 2D use. Capable to deliver a solid 2D experience with ArcGIS Drone2Map.
  • NV8: Good for 2D use as well as light 3D use. Same as the NV4 but able to render and move 3D rendering a bit more smoothly.
  • NV16: Solid platform for Medium to Heavy 3D use. This is a beneficial system for many power users who do 3D, and have large datasets and analysis needs
  • NV32: This is a good platform for heavy 3D and larger datasets with heavy analysis needs.


  • NCasT4_v3-series virtual machines are powered by Nvidia Tesla T4 GPUs and AMD EPYC 7V12(Rome) CPUs. The VMs feature up to 4 NVIDIA T4 GPUs with 16 GB of memory. Ideal for 3D users.

Cloud application streaming and virtualizingNotes

Amazon AppStream 2.0

Portal type and functionality

ArcGIS EnterpriseLicensingSharing




























* See Note section below for configuring sharing with older Portals.

  • ArcGIS Online is fully supported for licensing and sharing.
  • Portals with self-signed certificates are not supported as valid licensing portals in Drone2Map. For more information, see Enable HTTPS on your web server.

  • Sharing to portals 10.9 and earlier will require an advanced licensing configuration. For more information, see the following technical article.