Follow the steps below to complete the ArcGIS Data Appliance 2025 update process for existing ArcGIS Data Appliance users.
The update process consists of the following steps. For instructions and for help with the services, use the links below:
- Unpack the components
- Delete ArcGIS services from your previous ArcGIS Data Appliance installation
- Shut down data appliance
- Remove the old data collection hard drives and install the new ones
- Power on the server
- Verify the new data collection hard drives
- Create shares for the new data collections
- Configure the cache directories
- Publish the services
- Use the services
You can find instructions for steps 1, and 3 through 6 in the ArcGIS Data Appliance Administrator Guide at the Arxys Support page on its website. Scroll down to the Arxys Support Documentation section, and the documentation is in the ArcGIS Data Appliance section.
Prerequisites
ArcGIS Server 10.9.1 or later is required for ArcGIS Data Appliance 2025. If you are planning to upgrade to a more recent version of ArcGIS Server, it is recommended that you do so prior to installing your collections. For more information on what's supported, see System requirements. Services for ArcGIS Data Appliance data collections that are installed on your ArcGIS Data Appliance server will be unavailable during the installation process. This update takes approximately two hours to complete.
Caution:
It is imperative that care and precautions be taken when handling the data collection hard drives.
Step 1: Unpack the components
An ArcGIS Data Appliance update is shipped with the data collection hard disk drives, depending on your product option.
Step 2: Delete ArcGIS services from your previous ArcGIS Data Appliance installation
To update ArcGIS Data Appliance, ArcGIS services that use ArcGIS Data Appliance 2024 must be deleted from ArcGIS Server before you disconnect the hard drives. See Delete ArcGIS services for instructions.
Note:
After all the services are deleted, reboot the machine where ArcGIS Server is installed.
Legacy:
Do not delete the legacy services if you intend to continue to use these services.
Step 3: Shut down data appliance
Shut down the data appliance. Although the data appliance has hot-swappable hard drive bays, hot swapping an entire data collection is not supported.
Step 4: Remove the old data collection hard drives and install the new ones
For instructions on how to physically remove the old data collection hard drives and install the new data collection hard drives, see the sections on removing the old data collection and installing the new data collection in the ArcGIS Data Appliance Administrator Guide at the Arxys Support page on its website.
Legacy:
Do not unplug the legacy hard drives if you intend to continue to use these services.
Step 5: Power on the server
To turn on ArcGIS Data Appliance, press the power button. The Microsoft Windows Storage Server operating system performs a number of system checks to verify the integrity of the file system. Allow the data appliance to boot uninterrupted.
Step 6: Verify the new data collection hard drives
Before using the storage resources provided by ArcGIS Data Appliance, the health of the solid-state disk (SSD), hard disk drives (HDD), and redundant array of independent disks (RAID) arrays should be verified.
ArcGIS Data Appliance ships with the LSI Storage Authority (LSA) utility pre-installed. This utility is used to verify the status of the HDDs configured with imagery collections. LSA uses the local web browser. Use any local or domain administrative account to log in. See the section on checking collection health in the ArcGIS Data Appliance Administrator Guide at the Arxys Support page on its website.
Step 7: Create shares for the new data collections
To create shares, see Create shares for instructions.
Step 8: Configure the cache directories
To configure the cache directories, see Configure the cache directories for instructions.
Note:
If you're using the World_Imagery service for World Standard or Advanced, or North America Standard or Advanced collections, you also must configure the source documents directories.
Step 9: Publish the services
To publish the services included with ArcGIS Data Appliance, see the following topics:
- Publish basemap and reference layer services
- Publish World Elevation services
- Publish elevation analysis geoprocessing services
Note:
Optionally, add ExportTiles functionality to download map tiles from the server for offline use.
Step 10: Use the services
See Use services for instructions on how to use the services included with ArcGIS Data Appliance.