Follow the steps below to complete the ArcGIS Data Appliance update process for existing ArcGIS Data Appliance users.
The update process consists of the following steps. For instructions and for help with the services, use the links below:
- Unpack the components
- Delete ArcGIS services from your previous ArcGIS Data Appliance installation
- Shut down data appliance
- Remove the old data collection hard drives and install the new ones
- Power on the data appliance
- Verify the new data collection hard drives
- Create shares for the new data collections
- Configure the cache directories
- Publish the services
- Use the services
You can find instructions for steps 1, and 3 through 6 at the Arxys Support page on its website. Scroll down to the Additional Arxys Support Documentation section, and the documentation is on the ArcGIS Data Appliance tab.
Prerequisites
ArcGIS Server 10.9.1 or later is required for ArcGIS Data Appliance 2024. If you are planning to upgrade to a more recent version of ArcGIS Server, Esri recommends that you do so prior to installing your collections. For more information on what's supported, see System requirements. Services for ArcGIS Data Appliance data collections that are installed on your ArcGIS Data Appliance server will be unavailable during the installation process. This update takes approximately two hours to complete.
Caution:
It is imperative that care and precautions be taken when handling the data collection hard drives. The hard drives are sensitive to shock as well as electrostatic discharge. Ensure that precautions are taken to eliminate any built-up static. The use of a grounding strap is recommended while you handle the hard drives.
Step 1: Unpack the components
ArcGIS Data Appliance is delivered in multiple boxes containing the data collection hard disk drives, depending on your product option.
Step 2: Delete ArcGIS services from your previous ArcGIS Data Appliance installation
To update ArcGIS Data Appliance, ArcGIS services that use ArcGIS Data Appliance 2023 must be deleted from ArcGIS Server before you disconnect the hard drives. See Delete ArcGIS services for instructions.
Note:
After all the services are deleted, reboot the machine where ArcGIS Server is installed.
Legacy:
Do not delete the legacy services if you intend to continue to use these services.
Step 3: Shut down data appliance
Although the data appliance has hot-swappable hard drive bays, hot swapping an entire data collection is not supported.
Step 4: Remove the old data collection hard drives and install the new ones
For instructions on how to physically remove the old data collection hard drives and install the new data collection hard drives, see the Arxys website.
Legacy:
Do not unplug the legacy hard drives if you intend to continue to use these services.
Step 5: Power on the data appliance
To turn on ArcGIS Data Appliance, press the power button on the front. The Microsoft Windows Storage Server operating system performs a number of system checks to verify the integrity of the file system. During this time, the hard drive activity LEDs on the data appliance blink. Allow the data appliance to boot uninterrupted.
Step 6: Verify the new data collection hard drives
Before using the new data collection hard drives, you must verify the health of the redundant array of independent disks (RAID) array.
Step 7: Create shares for the new data collections
To create shares, see Create shares for instructions.
Step 8: Configure the cache directories
To configure the cache directories, see Configure the cache directories for instructions.
Note:
If you're using the World_Imagery service for World Standard or Advanced, or North America Standard or Advanced collections, you also must configure the source documents directories.
Step 9: Publish the services
To publish the services included with ArcGIS Data Appliance, see the following topics:
- Publish basemap and reference layer services
- Publish World Elevation services
- Publish elevation analysis geoprocessing services
Note:
Optionally, add ExportTiles functionality to download map tiles from the server for offline use.
Step 10: Use the services
See Use services for instructions on how to use the services included with ArcGIS Data Appliance.