Support for ArcGIS Data Appliance: OpenStreetMap Vector Basemaps is provided by the Esri Technical Support team.
Contact the following:
- United States users—Contact Esri Technical Support using one of the following options. Hours are Monday through Friday, 9:00 a.m. to 5:00 p.m.
(Pacific time), excluding Esri holidays:
- Phone: 888-377-4575
- Email: support@esri.com
- Web page: http://support.esri.com/contact-tech-support
- International users—Support is provided by your local Esri distributor.