The ArcGIS License Manager provides an on-premise license server for the Concurrent Use licensing type of ArcGIS CityEngine. CityEngine 2024.0 must be used with ArcGIS License Manager 2024.0. See the instructions below to install and authorize ArcGIS License Manager 2024.0.
Get started
Before installing ArcGIS License Manager, note the following:
- Review the ArcGIS License Manager system requirements.
- Administrative privileges are required for installing ArcGIS License Manager.
- Close all applications on your computer.
Install ArcGIS License Manager
To install ArcGIS License Manager, do the following:
- Sign in as a user with administrative privileges.
- Go to My Esri and download ArcGIS License Manager, click Downloads > All Products and Versions, then click All Versions and search for License Manager.
- Run the ArcGIS License Manager Setup wizard.
- Determine where you want ArcGIS License Manager installed.
- For Windows, the default installation location for ArcGIS License Manager is C:\Program Files\ArcGIS\LicenseManager.
- For Linux, the default installation location is $HOME/arcgis/licensemanager.
- Click Finish to complete the setup.
For more information on the ArcGIS License Manager installation, refer to ArcGIS License Manager installation and startup.
Obtain CityEngine software authorization numbers
Once ArcGIS License Manager is installed, you can obtain the authorization numbers by doing the following:
- Sign in as a user with administrative privileges.
- Go to My Esri and click Licensing > Start Licensing.
- Click Other Products.
- Under Product, click ArcGIS CityEngine.
- Select the version under Version.
- Configure the remaining settings and click Next.
The authorization numbers are listed by date under Authorization Number. For those outside the United States, contact your local distributor for information about your authorization numbers.
Authorize licenses
After you've obtained your authorization numbers, use ArcGIS License Server Administrator to authorize the license.
- Open ArcGIS License Server Administrator.
- Click Authorization in the table of contents.
- Under Version, click CE 2012-2024 from the drop-down menu.
- Click Authorize Now to start the Software Authorization Wizard.
- Follow the instructions in the software authorization wizard to complete the authorization process.
- Click Finish to close the wizard.
Concurrent Use license
To use CityEngine 2024.0 with the Concurrent Use license type, you must have ArcGIS License Manager 2024.0 installed and authorized with a CityEngine 2012-2024 Concurrent Use license.
Once ArcGIS License Manager is installed, you can supply the license manager information to those users installing CityEngine. They can browse to this network license manager when prompted for the license manager machine after their CityEngine installation.
Note:
On slow networks, CityEngine concurrent-use products may fail to obtain a license from the license manager. See this Esri Technical Support article for more information.
More information
For more information about using or troubleshooting ArcGIS License Manager, see the License Manager Reference Guide in the Documentation folder of the License Manager installer files.
You can access the guide after ArcGIS License Manager is installed on Windows, the following ways:
- Click Start > Programs > ArcGIS > License Manager > License Manager Reference Guide.
- From the installation folder at the following location:
C:\Program Files\ArcGIS\LicenseManager\Documentation\lmrefguide.htm
On Linux machines, the License Manager Reference Guide can be accessed from $HOME/arcgis/licensemanager/documentation/lmrefguide.htm
For information about new installations or installations earlier than ArcGIS License Manager 2024.0, refer to ArcGIS License Manager installation and startup.
Support
Your Esri office or distributor provides support for CityEngine 2024.0. For your Esri office or distributor's contact information, visit the Contact Technical Support page.