You can use the CityEngine Administrator Wizard to administer CityEngine and gain information about the installation. You can do the following in the wizard:
- Borrow and return licenses from the license manager.
- Switch between concurrent-use and single-use products.
- Change the license manager.
- View license availability.
Note:
Although you can switch the product type for concurrent use, a license for that product must be present and available for the applications to open and function.
The CityEngine 2022.1 Administrator Wizard opens the first time you install CityEngine. To access the CityEngine 2022.1 Administrator after you complete the tasks in the CityEngine 2022.1 Administrator Wizard, click Start > Programs > ArcGIS > CityEngine 2022.1 > CityEngine 2022.1 Administrator.
Note:
Certain environments where there is higher than normal latency between the client Esri software and the ArcGIS License Manager may experience unexpected behavior when using concurrent-use authorization. This unexpected behavior can include the ArcGIS Administrator incorrectly reporting the ArcGIS License Manager as invalid, or the client Esri software failing to authorize. To address these issues, set an environment variable called FLEXLM_TIMEOUT to a reasonable value such as 10000000 (10 seconds). This environment variable increases the maximum allowed latency between the client Esri software and the ArcGIS License Manager. For more information, see this Esri Technical Support article.
Work with CityEngine Administrator
When using CityEngine Administrator, you can do the following.
- Select the CityEngine folder to do the following:
- Switch between concurrent-use and single-use products.
- Change the license manager.
- Open the Software Authorization Wizard to authorize CityEngine single-use products.
- Select Availability to view the status and availability of your licenses.
- Select Borrow/Return to borrow and return licenses from a license manager.
- Select Support Operations to deauthorize CityEngine single-use licenses to Esri Customer Service.
For more information, see Knowledge Base article 23661 and Knowledge Base article 42987.
Note:
If you do not have the proper permissions, you cannot change product types or the License Manager in CityEngine 2022.1 Administrator. Create and delete permissions are required for the following registry hives to change seat type and license manager:
- HKEY_CLASSES_ROOT\CLSID
- HKEY_LOCAL_MACHINE\SOFTWARE\ESRI
See Knowledge Base article 17970 for more information.