The CityEngine Administrator Wizard helps you administer your CityEngine and provides valuable information about your installation. With it, you can perform tasks such as
- Borrow and return licenses from a license manager.
- Switch your software product between concurrent-use or single-use products.
- Change the license manager.
- View license availability.
- Launch the CityEngine Authorization Wizard for single-use products.
Note:
Although you can switch the product type for concurrent use, a license for that product must be present and available for the applications to open and function.
The CityEngine 2019.0 Administrator Wizard is only launched the first time you install CityEngine. After you have completed the CityEngine 2019.0 Administrator Wizard, you can access the CityEngine CityEngine 2019.0 Administrator by clicking Start > Programs > Esri > CityEngine 2019.0 > CityEngine 2019.0 Administrator.
Note:
Certain environments where there is higher than normal latency between the client Esri software and the ArcGIS License Manager may experience odd behavior when using concurrent use authorization. This odd behavior can manifest itself as the ArcGIS Administrator incorrectly reporting your ArcGIS License Manager as being invalid, or the client Esri software failing to authorize. A work around for these issues is to set an environment variable called FLEXLM_TIMEOUT to a reasonable value such as 10000000 (10 seconds). This environment variable will increase the maximum allowed latency between the client Esri software and the ArcGIS License Manager. For more information, you can visit https://support.esri.com/technical-article/000013086.
Using CityEngine Administrator
When using the CityEngine Administrator, you can do the following.
- Select the CityEngine folder to
- Switch your software product between concurrent-use or single-use products.
- Change the License Manager.
- Launch the Software Authorization Wizard for authorizing CityEngine single-use products.
- Select Availability to view the status and availability of your licenses.
- Select Borrow/Return to borrow and return licenses from a License Manager.
- Select Support Operations to deauthorize CityEngine single-use licenses to Esri Customer Service.
For more information, see Knowledge Base article 23661 and Knowledge Base article 42987.
Note:
If you do not have the proper permissions, the CityEngine CityEngine 2019.0 Administrator will not allow you to change product types or the license manager. Create and delete permissions are required for the following registry hives to change seat type and license manager:
- HKEY_CLASSES_ROOT\CLSID
- HKEY_LOCAL_MACHINE\SOFTWARE\ESRI
Refer to Knowledge Base article 17970 for more information.