Use Coronavirus Site Safety

The Coronavirus Site Safety solution delivers a set of capabilities that help you create a coronavirus disease 2019 (COVID-19) health safety plan, estimate crowd capacities and monitor social distancing, track cleaning and disinfecting, monitor restocking of personal protective equipment (PPE) stations, and report coronavirus-related problems and issues.

In this topic, you’ll learn how to use the solution by assuming the role of a user and performing the workflows below.

Note:

It is recommended that you complete all the workflows with the Coronavirus Site Safety solution you deployed to your organization; alternatively, you can use the provided try it live example apps. If you choose to use the try it live example apps, you will be unable to complete workflows that require you to be signed in to an organization.

Manage a site

Creating and implementing health and safety plans for sites, facilities, campuses, or locations is an important part of keeping communities and individuals safer, as schools, colleges, businesses, and facilities operate during the COVID-19 pandemic.

Coronavirus Site Safetyoffers a comprehensive system to manage all sites in one central location. Each site or facility can progress through the site safety planning process, site planning, and operations independently, so you have the flexibility to implement appropriate health safety measures.

In this workflow, you'll learn how to initiate and manage a site safety plan.

Create a site safety plan

You will start by assuming the role of a health safety officer who needs to initiate the site safety planning process. Using the Coronavirus Site Safety Form, you will document the site where a health safety plan will be created.

  1. In a browser, go to your Coronavirus Site Safety Form.
  2. In the Coronavirus Site Safety Form, fill in the following details on the first page:

    ParameterValue
    Enter Plan Name

    Type City Hall Safety Plan

    Description

    Type For citizen visits to city hall

    Start Date

    Enter the date and time the plan will become active.

    Contact Name

    Type your name.

    Contact Phone

    Type your phone number.

    Contact Email

    Type your email address.

    Describe location

    Type City Hall

    Additional Documents

    Attach a diagram to describe the setup of a site.

    Please locate the property

    Type City Hall, Naperville, IL

  3. At the bottom of the page, click Submit.

Manage and review site safety plans

Now, you will continue the role of a health safety officer using the Coronavirus Site Safety Manager to update the status of a site safety plan for a location.

  1. In a browser, go to the Coronavirus Site Safety Manager app.
  2. Choose the Coronavirus Site Safety Manager map.
  3. In the Coronavirus Site Safety Manager table, select the plan you created in the Coronavirus Site Safety survey, or another plan.
  4. On the Info tab, click the edit button and edit the status.

    As a health safety officer, you can update and monitor the status of an event throughout the planning process and identify when site safety maps have been created.

  5. For Status, choose Active, and click Save.

Prepare site safety plans

To protect the people who work in, shop in, study in, and use their facilities, organizations are preparing comprehensive site health safety plans that include prevention, mitigation, and response capabilities. A site health safety plan, and the health safety officer who manages it, represents the front line of pandemic defense for any organization, and an essential component of a safe back-to-work strategy.

Health safety officers need to place preventative health resources, mitigate risk via socially distanced crowd management, identify high-touch surfaces in need of frequent cleaning, and prepare response plans for screening locations and the isolation of potential cases.

The Coronavirus Site Safety Plan Map Editor can be used to locate health resources and create social distance capacity estimates required for a health safety plan. The social distance capacity estimates for areas or lines are based on U.S Fire Administration guidelines.

In this workflow, you'll learn how to locate and develop a site safety plan map.

Develop a health and safety plan

You will start by assuming the role of a health safety officer who needs to create a site safety plan map. You are asked to use the Coronavirus Site Safety Manager app to locate a site safety plan location and then the Coronavirus Site Safety Map Editor to create the health and safety plan map for your location.

  1. In a browser, go to the Coronavirus Site Safety Manager app if you do not have it open already.
  2. Choose the Coronavirus Site Safety Manager map.
  3. Select the site you created in the Coronavirus Site Safety Form survey, or another site.
  4. On the Info tab, click Edit Site Plan.

    The Coronavirus Site Safety Plan Map Editor app opens and zooms to the event. It also filters all related information, so you will see temporary features for your site plan and floor number, if applicable.

  5. Click the Create Site Safety Plan widget, search for PPE Station, and enter details of the health asset. For Floor Number, type 1.
  6. Place a PPE station on the map and enter details for the health and safety asset.
  7. Search for a handwashing station, place it on the map, and enter details for the health and safety asset.
  8. Search for a high-touch location, place it on the map, and enter details for the health and safety asset.
  9. Repeat step 5 for each health and safety asset, route, and area you would like to add to your site plan map.
  10. Click Save.
  11. Select Social Distancing Crowd Areas from the drop-down list at the top of the Create Site Safety Plan widget.
  12. Draw an area on the map and double-click to complete the sketch.
  13. For Area name, type Waiting Area.
    Note:

    The Area name field must be unique

  14. Draw an area on the map and double-click to complete the sketch.
    Note:

    The area on the map is labeled with the number of people that can safely enter an area of this size based on U.S. Fire Administration guidelines. Adjust the maximum capacity or area size if necessary.

  15. For Description, type Crowd Area for Waiting Area.
  16. Click Save.
  17. After completing your Site Safety map, click the Site Safety Report button, draw an area on the map, and click Report.
  18. Click the Print button and save a hard copy of your site plan map and summary of your health assets.
  19. Close the Coronavirus Site Safety Map Editor.

Share site safety plans

Employees, students, customers, and other people returning to a facility may be concerned about large crowds or other conditions that increase the likelihood of being exposed to the coronavirus. To ease those concerns, health safety officers need to communicate key aspects of their site health safety plans to their stakeholders, such as the locations of entry health screenings, hand sanitizer stations, or personal protective equipment (PPE) stations.

The Coronavirus Site Safety Map Viewer can be used by stakeholders to review a health safety map for a location. In this workflow, you'll learn how to share and view a health and safety plan.

Share a health and safety plan

You will start by assuming the role of a health safety officer who needs to share a site safety plan. You are asked to use the Coronavirus Site Safety Manager app to locate a site safety plan location and then use the Coronavirus Site Safety Map Viewer to share the health and safety plan map for your location.

  1. In a browser, open the Coronavirus Site Safety Manager app if you do not have it open already.
  2. Choose the Coronavirus Site Safety Manager map.
  3. Select the site you created in the Coronavirus Site Safety Form survey, or select another site.
  4. On the Info tab, click Share Site Plan Viewer.

    The Coronavirus Site Safety Map Viewer opens and zooms to the site plan. It also filters all related information, so you will only see features for your site plan and floor number, if applicable.

  5. Copy the hyperlink, and share it with site staff, cleaning staff, and other interested stakeholders.

View a health and safety plan

Now, you will assume the role of site staff who need to view the health and safety plan for a location. You are asked to use the Coronavirus Site Safety Map Viewer app to explore the health and safety plan.

  1. In a browser, open the Coronavirus Site Safety Map Viewer app if you do not have it open already.
  2. In Filter Safety Plan and Floor, choose Floor Number, choose 1, and click Apply.

    The first floor is displayed.

  3. Explore the health and safety map by zooming into the crowd areas and click the health points, lines and areas to see more information about each one.
  4. Click the Filter Resources button, enable Filter by Point Type, and choose Handwashing Station.

    Only handwashing stations appear on the map.

  5. Optionally, click the Print button, choose a layout and format, and click Print to create a hard copy of the plan map.
  6. Close the Coronavirus Site Safety Map Viewer.

Conduct health and safety operations

The Coronavirus Site Safety solution provides a complete set of capabilities that improve the efficiency and effectiveness of health safety officers, cleaning staff, and site staff working at a location during the COVID-19 pandemic by enabling staff with tools to capture information from the field to share with health officers in real time.

In this workflow, you'll learn how to use a collection of maps and apps to support health safety officers, cleaning staff, and site staff to visualize, monitor, and communicate real-time status during operational hours.

Report site safety issues from the field

When health safety issues occur at a site, staff need to be able to report the issues they observe in the field to the health safety officer for immediate response.

You will assume the role of a site employee that needs to report a face mask compliance problem you are observing. You are asked to use the Coronavirus Site Safety Issue Reporter to report the health safety concern.

  1. In a browser, go to the Coronavirus Site Safety Issue Reporter.
  2. In the Coronavirus Site Safety Issue Reporter, fill in the following details:
    Type

    Type Face Mask Compliance Problem

    Priority Level

    Type 2

    Narrative

    Type Male wearing blue jeans and yellow shirt

    Location

    Choose a location on the map.

    Location Description

    Type City Hall lobby

    Floor

    Type 1

  3. Optionally, add an image or picture of the issue you are reporting.
  4. Click Submit.

Download and configure Crowd Counter App

The Crowd Counter App can be used by staff to count people entering and exiting an area. The app uses ArcGIS AppStudio Player on a mobile device to deliver a custom project that combines an ArcGIS QuickCapture project and an ArcGIS Dashboards (Crowd Counter Dashboard) into a single experience to support the crowd counting workflow.

If you have already set up the Crowd Counter App on your mobile device, proceed to the Track crowd capacity section below. If this is the first time you are using the Crowd Counter App on your mobile device, complete the following steps:

  1. Download ArcGIS AppStudio Player onto your mobile device.
  2. Open the app on your mobile device, and sign in to your ArcGIS Online organization.
  3. Click the Shared button and click the Crowd Counter App button to download the app.
  4. Click the Crowd Counter App button.

    An ArcGIS QuickCapture screen prompts you to sign in to your ArcGIS Online organization again.

  5. Click the add button and choose Browse Projects, and then click Crowd Counter App to download the project.
  6. When the download is complete, choose Crowd Counter Dashboard, and when prompted, sign in to your ArcGIS Online organization and choose Keep me signed in.
Note:

The first time you set up your mobile device with the Crowd Counter App, you are prompted to sign in three separate times. This is expected. After the initial setup, you are only asked to sign in once, after you see the ArcGIS QuickCapture screen.

Track crowd capacity

You will assume the role of site staff. You are asked to use the Crowd Counter App to count people entering and exiting the area to ensure the number of people admitted does not exceed the maximum capacity allowed for a unique area.

  1. Open and sign in to the Crowd Counter App using the ArcGIS AppStudio Player app on your mobile device, if it isn't already open from the previous workflow.
  2. Click the edit button to edit the area name and enter the exact area name of the location you are tracking crowd capacity for (use Waiting Area if you completed the Prepare site safety plans workflow).
    Note:

    The area name you type must match exactly with the area name specified in the health safety plan map. If you are unsure of the exact name, click the Map tab to see a map of your site containing labels with the exact name of each crowd area.

  3. Click Done.
  4. Choose Enter for each person entering the area and choose Exit for each person exiting the area.
  5. Monitor the gauge on the Occupancy tab to understand the current capacity (middle number) relative to the maximum capacity (last number).
    Tip:

    The gauge displays different colors as capacity changes. The color green indicates capacity, orange indicates maximum capacity is near, and red indicates maximum capacity.

  6. Continue to allow people to enter and exit the area based on the current capacity.
Note:

If the gauge does not display the correct results, click the refresh button in the upper right hand corner of the app, click the edit button to edit the area name, and click Done.

Tip:

When the Crowd Counter App is used to count high numbers of people, consider deleting or archiving entry and exit records from the Crowd Count layer to ensure better performance of the app.

Track cleaning and stocking status

You will now assume the role of janitorial staff. You are asked to use the ArcGIS Collector mobile app to update the status of locations after you clean, disinfect, or restock them with PPE.

  1. Download ArcGIS Collector onto your mobile device.
  2. Open the app on your mobile device and sign in to your ArcGIS Online organization.
  3. Choose Cleaning and Restocking Map.
  4. Choose a station for PPE Station, choose Cleaning and Restocking Status in the pop up, and click the Add button.
    Note:

    The space under the Add button displays all historical status records for a location, so as a station is restocked with PPE, a user can review this list to see when it was restocked and how much PPE it was restocked with.

  5. Choose status, choose Re-stocked, and add the number of boxes stocked of each PPE type.
  6. Choose Submit.

Monitor site safety operations

Health safety officers need real-time information on the location issue reports, status of cleaning and restocking, and crowd capacity information to conduct health and safety operations of sites. The Coronavirus Site Safety Dashboard can be used in the command center on the day of the event.

You will assume the role of a health safety officer. You are asked to use the Coronavirus Site Safety Dashboard to monitor and manage health safety issue reports, site capacity, and cleaning and restocking status.

  1. In a browser, open the Coronavirus Site Safety Dashboard app, if you do not have it open already.
  2. At the top of the dashboard, use Select Site Safety Location and choose City Hall COVID-19 Health Safety Plan 2020-7-13, or choose another site.

    The dashboard information updates to reflect only what is visible on the map.

  3. View the number of open issue reports in the Issue Reports section.
  4. This provides the number of site safety issues in real time reported by staff using the Coronavirus Site Safety Issue Reporter app.
  5. Click the Open Reports tab at the bottom of the dashboard to see open issues in priority order based on site safety issues reported by staff using the Coronavirus Site Safety Issue Reporter.
    Note:

    Learn how to update the status of issue reports using the Manage issue status workflow in the section below.

  6. Click the Report Log tab at the bottom of the dashboard to see the last 50 issue reports, regardless of status, listed in order of importance.

    This allows you to compare issue reports, reopen closed issues, and identify any emerging patterns.

  7. In the Capacity Monitoring section, you will see the real-time total capacity by percentage, as well as total capacity and maximum capacity by count across your site based on information from staff tracking crowd capacity using the Crowd Counter App.
  8. On the Area Capacities tab at the bottom of the dashboard, click Waiting Area or another area in the list.

    The map zooms to the area and a pop-up appears with information about the area. The Capacity Monitoring section at the top of dashboard updates to reflect the capacity information for the area.

  9. Click the Live Count tab at the bottom of the dashboard to see the real-time list of entries and exits from the selected area in the Area Capacities list.
    Note:

    If an individual area is not selected in the Area Capacities list, you see the total entries and exits from all areas in the Live Count list.

  10. In the Cleaning and Restocking section, you will see the number of locations that are overdue by 60 minutes or more for cleaning and restocking based on status updates from cleaning staff using the Cleaning and Restocking Status Map in ArcGIS Collector.
  11. Click the Status List tab on the bottom of the dashboard to see real-time cleaning and restocking status for PPE stations, high-touch locations, and other health assets.
  12. Click the Status History tab on the bottom of the dashboard to see historical cleaning and restocking status for PPE stations, high-touch locations, and other health assets.
  13. Close the app.

Manage issue status

Health safety officers need real-time information on reported health safety issues as well as the ability to update status, assignments, and other details of an issue.

You will assume the role of a health safety officer. You are asked to use the Coronavirus Site Safety Dashboard to locate an issue report at a site and then use the Coronavirus Site Safety Manager to update the status of the report.

  1. In a browser, open the Coronavirus Site Safety Dashboard app, if you do not have it open already.
  2. At the top of the dashboard, use Select Site Safety Location and choose City Hall COVID-19 Health Safety Plan 2020-7-13, or choose another site.

    The dashboard information updates to reflect only what is visible on the map.

  3. Click the Open Reports tab at the bottom of the dashboard to see open issues in priority order, based on site safety issues reported by staff using the Coronavirus Site Safety Issue app.
  4. Click the Update Status button.
  5. Click the Coronavirus Issue Report Status map.
  6. In the Coronavirus Issue Reports table, select the issue you want to update.
  7. On the Info tab, click the edit button and edit the status.

    As a health safety officer, you can update and monitor the status of an issue at any time.

  8. For Report Status, choose Closed, and click Save.
  9. Close the app.