Configure Community Health Outreach

Community Health Outreach can be used to inventory healthcare resources and promote access to services that increase community well-being.

In this topic, you will learn how to configure the Community Health Outreach solution to meet specific needs in your organization.

Load data from a shapefile or file geodatabase

In some cases, you may already have this information in ArcGIS or another mapping system. Review the layers provided with the solution and determine what source data you want to load. Then, load your existing data into the layers provided with the solution before sharing the maps or apps.

To load data from a shapefile or file geodatabase, complete the following steps:

1. Create a .zip file of your shapefile or file geodatabase.
2. Sign in to your ArcGIS organization and browse to the feature layer that you want to populate.
3. From the item page, click Update Data.
4. Follow the steps in the Update data wizard to load your data.

Tip:

For more information about uploading data, see Manage hosted feature layers—Append data to layers.

Populate operational hours

The Operating Hours Specification allows you to store a combination of operating hours in a single field but relies on a series of data standards to render the information correctly. To ensure operating hours are displayed correctly, follow the standards below:

• Enter all times using a 24-hour clock without a leading 0—for example, Tu (7:00-19:00).
• Use a two-letter abbreviation for each day, with the first letter capitalized—for example, Mo, Tu, We, Th, Fr, Sa, Su.
• When a location is open 24 hours a day, use 24 Hours—for example, Mo (24 Hours).
• When a location is closed on a specific day, use Closed—for example, Sa-Sun (Closed).
• Enclose all times and closed statuses in parentheses—for example, Tu (7:00-19:00); We-Mo (Closed).
• Separate days and ranges with a semicolon to denote the two (or more) groups—for example, Th-Fr (7:00-19:00); Sa (24 Hours).

Using the standards above, a diverse set of operating hours can be populated for your places and services. Some common examples include the following:

• To specify the place is open from 9:00 a.m. to 5:00 p.m. seven days a week, populate the operating hours field with the following: Mo-Su (9:00-17:00).
• To specify the place is open from 9:00 a.m. to 5:00 p.m. during the week and closed on weekends, populate the operating hours field with the following: Mo-Fr (9:00-17:00); Sa-Su (Closed).
• To specify the place is open one day (Tuesday) a week, populate the operating hours field with the following: Tu (7:00-19:00); We-Mo (Closed).
• To specify the place has operating hours that vary by day, populate the operating hours field with the following: Mo-Tu (9:00-17:00); We (Closed); Th-Fr (7:00-19:00); Sa (24 Hours); Su (Closed).

Operating hours data can be populated all at once for many places and services using Calculate field values or uniquely entered for each place or service using an application provided with the solution.

Tip:

If you need to individually calculate operating hours for each feature, the Health Resource Inventory app includes a form that will calculate the hours.

Configure the Healthy Communities site

The Community Health Outreach solution includes the Healthy Communities ArcGIS Hub site. This site can be configured with your organization's branding and used to share community health information with the public.

Update organizational information

After deploying the Community Health Outreach solution, the Healthy Communities Hub site layout only requires a few updates to fit your local context.

To update the site with your organizational information, complete the following steps:

1. Verify that you are signed in to your ArcGIS organization and browse to the Healthy Communities site.
2. From the item page, click Configure.
3. Scroll to any sections that you want to update, hover over the card, and click the edit pencil that appears in the horizontal toolbar, and then edit the content with information specific to your organization.
4. In the side panel, click Footer.

   A custom footer is provided. In most cases, you will need to update it with your organization's branding, contact information, and social media references.

5. Click the HTML box.

   The HTML window appears.

6. Make the necessary changes and click Apply.
7. Click Save.
8. Click the Save drop-down arrow and click Publish Draft.

Add health initiatives

Note:

This workflow is optional and doesn't need to be completed in order to work with the solution.

The Healthy Communities Hub site includes a section that can be used to share information on key health initiatives. You can share links to other Hub sites, web destinations, or even health-related apps. Additionally, the ArcGIS Solutions gallery includes several other solutions that you can deploy to assist with the key health initiatives, for example: Opioid Epidemic Outreach, or Immunization Outreach solutions. These solutions can be cataloged in the Programs and Initiatives section.

To add key health initiatives, complete the following steps:

1. Verify that you are signed in to your ArcGIS organization and browse to the Healthy Communities site.
2. Create a group in your ArcGIS organization and share the health initiatives items to that group.
3. From the item page, click Configure.
4. Scroll to the Programs and Initiatives section, hover over a gallery card, and click the edit pencil .
5. In the side panel, click Select Groups and choose the group used to catalog the Hub sites, web destinations, or health related apps.

   Each Hub site, external web destination, or health-related app must be organized in a group before it can be shared in the Healthy Communities site.

6. Click Save.
7. Click the Save drop-down arrow and click Publish Draft.

Share health metrics

Note:

This workflow is optional and doesn't need to be completed in order to work with the solution.

The Healthy Communities Hub site includes a section that can be used to share health metrics by linking to an existing dashboard if you have one.

Tip:

If you don't have a health metrics dashboard, use the Performance Management dashboard that is part of the Performance Management solution. The Performance Management solution includes desktop and mobile versions of a dashboard that can be used to communicate health metrics and progress made. To deploy this solution, go to Performance Management and click Deploy the solution.

To share health metrics, complete the following steps:

1. Verify that you are signed in to your ArcGIS organization and browse to the Healthy Communities site.
2. From the item page, click Configure.
3. Scroll to the How Are We Doing? section, hover over the application card, and click the edit pencil .
4. In the side panel, click Select Application.
5. Browse to a dashboard, select it, and click Save.
6. Click the Save drop-down arrow and click Publish Draft.

Share items with the public

Several layer views, maps, and apps included in the Community Health Outreach solution must be shared with everyone so they can be accessed by the public on the Healthy Communities site. The solution includes several feature layer views to prevent sensitive or incorrect data from being shared accidentally.

To share items with the public, complete the following steps:

1. Verify that you are signed in to your ArcGIS organization and browse to the Community Health Outreach folder.
2. Next to each of the following items, check the check box:

   Name	Item type
   AddictionFacilities_public	Feature layer (hosted, view)
   HomelessnessServices_public	Feature layer (hosted, view)
   MentalHealthFacilities_public	Feature layer (hosted, view)
   PublicHealthFacilities_public	Feature layer (hosted, view)
   HealthcareFacilities_public	Feature layer (hosted, view)
   MedicalFacilties_public	Feature layer (hosted, view)
   Health Resource Locator	Instant App
   Health Resource Locator	Web Map
   Healthy Communities	Hub Site Application
   Community Health Outreach	Hub Initiative

   Note:

   You will only have a Hub Initiative item if your organization has ArcGIS Hub Premium.

   Note:

   If you created a group in the optional Add health initiatives section above, ensure that group and items are shared with the public.

3. Click Share.
4. In the Share window, click Everyone (public) and click Save.
5. Click Update.