Introduction to Homelessness Outreach

Homelessness Outreach can be used to educate the public and help individuals experiencing homelessness find available resources.

It allows you to manage homelessness information and services in the community for the general public and allows public health agencies to maintain that information. This collaborative approach helps ease the burden on communities that are dealing with increasing service demands, limited access to technology, and real-time data. Homelessness Outreach is typically implemented by health and human services agencies that want to take an active role in reducing homelessness.

The Homelessness Outreach solution delivers a set of capabilities that help you inventory available homelessness services, communicate the severity of homelessness, and promote resources available to those in need.

Deploy the solution

This ArcGIS solution can be deployed in your ArcGIS organization.

Deploy the solution

See Deploying a solution for more information.


Homelessness Outreach requires the following:

  • ArcGIS Online

Information products

Homelessness Outreach includes the following information products:

NameDescriptionMinimum user type

Reduce Homelessness

An ArcGIS Hub site used by the general public to access information about homelessness in their community and where to find related services

Not required

Homelessness Outreach Volunteer

An ArcGIS Survey123 form used by the general public to volunteer with assisting people experiencing homelessness in their community

Not required

Homelessness Resource Inventory

An ArcGIS Web AppBuilder app used by homelessness program leads to inventory homelessness service providers in a community


Homelessness Service Locator

A Nearby app used by the general public to locate facilities in the community providing assistance to those individuals and families experiencing homelessness

Not required

When you deploy this solution in your ArcGIS organization, you also get an ArcGIS solution item that organizes the key information products and summarizes all the ArcGIS items (applications, forms, projects, maps, feature layers, feature layer views, and so on) included with the solution. The ArcGIS solution item also illustrates any dependencies items have on each other.

Release notes

The following are the release notes:

2.1 (Mar 2023)
  • A new Reduce Homelessness Hub site.
  • A new Homelessness Outreach Volunteer survey that uses a feature layer view to define access.
2.0 (Apr 2022)
  • Name changed from Homeless Outreach to Homelessness Outreach.
  • All layers, map, apps, and projects updated to use the term homelessness instead of homeless.
1.1 (Feb 2021)
  • An update to the Homelessness Resource Inventory app, map, and layer to support integration with the Community Health Outreach solution
1.0 (Nov 2020)
  • First release of Homeless Outreach