Configure Outage Damage Assessment

In this topic, you will learn how to configure the Outage Damage Assessment solution to meet specific needs in your organization.

Assign personnel to ArcGIS Workforce

The Outage Damage Assessment solution includes an ArcGIS Workforce project used by a dispatcher to assign damage assessment assignments to the field assessors. Before the solution can be used, the named user accounts of each dispatcher and field assessor must be added to the Workforce project in the dispatcher and mobile worker roles, respectively.

1. Sign into your ArcGIS organization.
2. Go to the App Launcher, then click Workforce.
3. Mouse over Damage Assessment, then click Configure.
4. Click Users.
5. Use the Organization User drop-down list to select a user.
6. Use the Project Role drop-down list to select the role for that user.
7. Click Add User.
8. Repeat this process for each of your dispatchers and field assessors.

Learn more about assigning personnel to a ArcGIS Workforce project

Add asset map layers (optional)

The Outage Damage Assessment solution is configured with what you need to manage an outage event. Electric utilities and telecommunication organizations can add their asset layers to the maps to enhances the solution and provide situational awareness of existing assets. Follow the steps below to learn how to add your organizations electric or telecommunication data to the following maps.

1. Open the Damage Assessment Locations - Manage map by clicking Open in Map Viewer Classic.
2. Add your organizations electric or telecommunications asset data to the map.

   Note:

   Consider configuring layer names and pop-ups to meet your organizations needs.

3. Click Save > Save to save the map.
4. Repeat as needed with the following maps: Damage Assessment Locations - Field Assessor and Damage Assessment Dispatcher map.

Configure Damage Assessment Center (optional)

The Damage Assessment Center app is pre configured as the central location to create, manage, and monitor damage assessments. Complete the following steps if you want to customize the ArcGIS Experience Builder app to fit your organizations needs.

1. Navigate to the item page for the Damage Assessment Center app and click the Edit button.
2. Click the Page button to open the page panel and select the Help page.
3. Use the Body node of the page panel to navigate between each section.
4. To update the text or images select the element in the layout and make the necessary changes.
5. Click Save on the Experience Builder designer header bar, then click Publish.