Introduction to Mosquito Service Requests

Mosquito Service Requests can be used to solicit reports of mosquito activity and locations of potential breeding sites from the general public.

Mosquitoes are a serious threat to public health, beyond nuisance swarms and annoying bites. During peak times, the risk for the spread of diseases such as encephalitis, yellow fever, dengue, Zika, and malaria drastically increase. 24/7 access to responsible agencies ensures mosquito activity is reported sooner and responsible agencies address problem areas faster. This accelerated approach improves the quality of life in a community and reduces risks associated with large infestations of mosquitoes. Mosquito Service Requests is typically implemented by public works and mosquito control agencies that want to take a data-driven approach to the control of mosquito populations.

The Mosquito Service Requests solution delivers a set of capabilities that help you solicit mosquito activity reports from the public, triage reports to staff and field crews for resolution and monitor the resolution of reports in a community.

Deploy the solution

This ArcGIS solution can be deployed in your ArcGIS organization.

See Deploying a solution for more information.

Requirements

Mosquito Service Requests requires the following:

  • ArcGIS Enterprise
  • ArcGIS Field Maps

Information products

Mosquito Service Requests includes the following information products:

ItemDescriptionMinimum user type

Mosquito Control

An ArcGIS Hub site used by public works and mosquito control agencies to share how they are controlling mosquito populations and the spread of vector-borne disease

Not required

Mosquito Service Request

A Crowdsource Reporter app template used by the general public to submit mosquito activity reports in their community

Editor (required for public works or mosquito control personnel only)

Mosquito Service Request Manager

A Crowdsource Manager app used by public works and mosquito control personnel to triage submitted mosquito activity reports and update the status of each report as needed

Editor

Mosquito Service Request Dashboard

An ArcGIS Dashboards app used by public works and mosquito control personnel to monitor mosquito activity reports submitted by the general public

Viewer

Mosquito Field Operations

An ArcGIS Field Maps map used by public works and mosquito control personnel to address mosquito activity reports submitted by the general public

Mobile Worker

When you deploy this solution in your ArcGIS organization, you also get an ArcGIS solution item that organizes the key information products and summarizes all the ArcGIS items (applications, forms, projects, maps, feature layers, feature layer views, and so on) included with the solution. The ArcGIS solution item also illustrates any dependencies items have on each other.

Release notes

The following are the release notes:

VersionDescription

1.0

  • First release of Mosquito Service Requests