Use Adopt-A-Catch Basin

The Adopt-A-Catch Basin solution delivers a set of capabilities that help you engage volunteers to keep catch basins clear of debris and functioning properly, manage participants, and monitor the adoption program.

In this topic, you’ll learn how to use the solution by assuming the role of a user and performing the workflows below.

Note:

Use your organization's data or configured apps to follow these workflows.

Adopt a catch basin

You’ll assume the role of a resident in the community who wants to participate in your city’s adopt-a-catch basin program. You’ll use the Adopt-A-Catch Basin app to adopt a catch basin near your home and report its condition.

1. In a browser, sign in to your ArcGIS organization, and then browse to the Adopt-A-Catch Basin solution.
2. View the Adopt-A-Catch Basin site.
3. Scroll to the Adopt a Catch Basin section, and click the Adopt Catch Basin button to open the Adopt-A-Catch Basin app.
4. Enter your email in the Enter email address text box and click Login/Sign Up to sign up and begin the adoption process. Enter your contact details in the subsequent form and click Sign Up.

   The Adopt-A-Catch Basin app sends an email with program details and a link you will use to log in to the app.

5. In the email, click Login.

   Returning users also receive an email with a link used to sign in to the app.

   The Adopt-A-Catch Basin app opens in a browser with your newly created user authenticated. Notice the instructions to select a catch basin on map to adopt.

6. Select an available catch basin to adopt (the green symbols on the map). Optionally, add a nickname to your catch basin in the text box. Click Adopt Catch Basin.

   Adopt-A-Catch Basin displays a thank you message. The Adopt-A-Catch Basin pane displays your adopted catch basin and allows you to report the condition of the catch basin (for example, cleaned, clogged, or damaged), or abandon the catch basin. You can use the Adopt-A-Catch Basin app to regularly report cleanings and condition.

Manage adoptions and participants

You are now a public works agency employee managing the catch basing adoption program. You will use Adopt-A-Catch Basin Manager to resolve reported issues and contact program participants.

1. In a browser, sign in to your ArcGIS organization, and then browse to the Adopt-A-Catch Basin solution.
2. View the Adopt-A-Catch Basin Manager app.
3. In the app, click the Last Known Condition column filter.
4. Click Last Known Condition drop-down arrow and choose Damaged to view all reported damaged catch basins.
5. Click one of the catch basins to view its details.

   Public Works has repaired the catch basin. You'll use the Adopt-A-Catch Basin Manager app to contact the adopter to let them know the catch basin has been repaired.

6. Click the Email Adopter button in the lower left corner of the app.

   Adopt-A-Catch Basin Manager opens your email client and presents a preformatted subject.

7. In the app, click the Edit button .
8. Click the Last Known Condition drop-down arrow to No Issues.
9. Click Save.
10. Optionally, click the Manage User’s Catch Basin button to open the Adopt-A-Catch Basin app and manage the catch basins adopted by the selected user.

    You can use this workflow to remove an adopter from a catch basin, making it available for adoption.

Monitor the program

You will continue your role as a public works employee, this time looking to monitor the Adopt-A-Catch Basin program. You will use the Adopt-A-Catch Basin Dashboard to review key metrics and trends.

1. In a browser, sign in to your ArcGIS organization, and then browse to the Adopt-A-Catch Basin solution.
2. View the Adopt-A-Catch Basin Dashboard app.

   The Adopt-A-Catch Basin Dashboard displays new adoptions and cleaning charts by month and provides management a quick view of program activity over time.

3. On the Overview tab, review the high-level metrics.
4. Click the Catch Basin tab at the bottom of the dashboard.
5. Click the arrow on the left of the app to display additional filters.
6. Use the filters in the left panel to explore catch basin status, condition, visibility and last cleaned.

   Tip:

   Dashboard charts are linked. If you click on a month in either New Adoptions by Month or Cleanings by Month charts, related details are filtered and updated in other elements in the dashboard.

7. Select a catch basin from the Catch Basins list or the map to view key details. Optionally, click the Manage Asset button in the pop-up to launch the Adopt-A-Catch Basin Manager app.