Configure Special Event Operations

The ArcGIS Solutions app can be used to deploy the Special Event Operations solution in your ArcGIS organization. After deploying the solution to your ArcGIS organization, configure the solution to meet specific needs in your organization and load your data if needed.

Extend event survey

Note:

This workflow is optional and doesn't need to be completed in order to work with the solution.

The Special Event Operations solution includes a Special Event Form, which is a survey that can be used by public safety event planners to catalog community or special events. Review the preconfigured questions and adjust as necessary to remain in compliance with your organizational policies. In addition, ensure that you secure the survey and underlying layers and only share the content with appropriate members of your organization.

Update feature layer views

The Special Event Operations solution includes a series of views created from feature layers provided with the solution. Organizations may want to modify the Special Event Form by first adding new fields to the feature layers and then configuring the surveys to use the newly created fields. When doing so, the new fields must be exposed in the appropriate views. Additionally, some views are created by joining two sources, and these views must be re-created with the same name and URL after a new field is added.

When adding new questions, begin with the steps below. For changes such as removing questions or formatting the survey, proceed to the Modify the event form survey section.

To add one or more fields to a layer and re-create the views, complete the following steps:

1. Sign in to your ArcGIS organization and search for the Special Events hosted feature layer.
2. Add a new field to a layer in the Special Events hosted feature layer.
3. Navigate to the Special Event Permit stakeholder layer view in your contents.

   Note:

   In some cases, you may have existing permits you want to load into the special event layer. The stakeholder view is designed to provide a read-only view of the event form when accessed from Special Event Manager.
4. Click the Open in Map View arrow and click Add to new map.
5. Click the More Options button on the appropriate layer or table and click Set View Definition. Click Define Fields.
6. Scroll to the newly created field, check the box, and click Apply.
The new field is added to the view’s definition.

Modify the event form survey

To modify the Special Event Form survey, complete the following steps:

1. Install ArcGIS Survey123 Connect.
2. Start ArcGIS Survey123 Connect and sign in to your ArcGIS organization.
3. Click Special Event Form to download the survey.
4. Click Special Event Form again to open the survey.
5. In the left pane, click Open XLSForm Spreadsheet.
6. In the Microsoft Excel spreadsheet, click the choices tab. This tab comprises all the selectable options for survey questions.
7. Revise the survey to reflect your Special Event Form needs.
8. Save the Microsoft Excel spreadsheet and preview your changes in ArcGIS Survey123 Connect.
9. In ArcGIS Survey123 Connect, click Publish in the left pane to publish your changes.

Note:

To view your changes in ArcGIS Survey123, on the Download Surveys page, click Download to get the updated survey.

Add event assets

Note:

This workflow is optional and doesn't need to be completed in order to work with the solution.

The Special Event Operations solution includes several layers that can be used to locate event assets and develop health and public safety plans. These layers include several domains to help you get started with the event planning process. Each of these domains can be configured to include any additional features you would like to capture.

To add a new event asset and update the symbology, complete the following steps:

1. Sign in to your ArcGIS organization.
2. Click Content and browse to the folder you deployed the Special Event Operations solution in.
3. Search for SpecialEventAssets and open the item details page.
4. Click Fields and click Event Asset Type.
5. Next to List of Values, click Edit.
6. Add your additional asset types and click Save.
7. Click the Visualization tab.
8. Click Change Style and update the style for each new asset you added to the list.
9. Repeat steps 7 and 8 and update the style for SpecialEventAssets_operations.

Note:

The same steps can be used to modify the SafetyPlanning and HealthSafetyPlanning layers and associated views.

Provision Mobile Personnel

Note:

This workflow should only be completed after running the Special Event Operations Notebook for a specific event.

The Special Operations Notebook creates a unique Mobile Personnel group for each event designed to help managers organize their members based on their privileges and their work. This group grants access to the Field Reporter, Crowd Source Reporter, and Cleaning and Restocking maps.

To add members to the groups, complete the following steps:

1. In a browser, sign in to your ArcGIS organization.
   Verify that you have privileges to manage member groups before continuing.
2. Click Groups at the top of the site.
3. Click the name of the {Event Name} Mobile Personnel group.
4. On the Settings tab, edit and update the properties of the group, including access, sharing properties, and group ownership.
5. Click the Overview tab and click Invite users.
6. Select the members you want to add and click Add to group.

Configure Crowd Counter App

The Special Event Operations solution includes the ability to track the number of people entering and exiting a defined area to ensure the number of people admitted does not exceed the maximum capacity allowed for the size of the area.

Download and set up Crowd Counter App

You will need to set up Crowd Counter App on your mobile device to manage and track crowd capacity. To download and install Crowd Counter App on your mobile device, follow these steps:

1. Download ArcGIS AppStudio Player onto your mobile device.
2. Open the app on your mobile device and sign in to your ArcGIS organization.
3. Click the Shared button and click the Crowd Counter App button to download the app.
4. Click the Crowd Counter App button and sign in to your ArcGIS organization again.
5. Click the add button and choose Browse Projects, and then click Crowd Counter to download the project.
6. When the download is complete, click Crowd Counter, sign in to your ArcGIS organization, and check Keep me signed in.

Note:

The first time you set up your mobile device with Crowd Counter App, you are prompted to sign in two separate times. This is expected. After the initial setup, you are no longer prompted to sign in.

Create After Action app

Incident commanders are responsible for the health and safety of participants during an event. The Special Event After Action app provides useful visualization tools to see both how incidents occurred and how field personnel responded. This information can be used to further examine specific incidents and help plan for future events.

Follow the workflow below to create a unique Special Event After Action app for your event.

Follow the steps below create a unique track view of your event.

1. Open a new map project in ArcGIS Pro.
2. Sign in to your ArcGIS organization account within ArcGIS Pro .
3. Search for the <Event Name Date>_trackview and add the track view to the map.

   If you have many field personnel over an extended period of time then, you may have a large number of tracks and want to change the maximum number of records returned.

4. Select the track view you added to the map and export the data from the track view into a new layer.
5. Publish the new layer as a service in your ArcGIS organization and name it <Event Name Date> - Tracks.

Follow the steps below create a Special Event After Action web map to use in the After Action app.

1. Sign in to ArcGIS organization and navigate to the Special Event After Action web map item.
2. Open in Map Viewer the Special Event After Action web map.
3. Add the layer you published in the previous workflow to the map.
4. Change the style of the layer and symbolize by the Full Name field.
5. Add the layer assignments layer named the <Event Name Date> - Assignments to the map.
6. Change the style of the layer and symbolize by the report type field using the public safety category.
7. Remove the Report Type layer from the map.
8. Save the Special Event After Action map with a new same for example, Special Event After Action - Event Name.

Follow the steps below create a Special Event After Action app for your event.

1. In your ArcGIS organization, navigate to the Special Event After Action app item and Edit Application.
2. Choose the triangle button, next to Save, and choose Save As.
3. Choose a name for the app for example, Special Event After Action - <Event Name>.
4. Choose Map, Choose web map, then choose the map you created in the previous workflow.
5. Choose Widget, Set the widgets in this controller, Group Filter widget, and then choose OK.
6. Add each layer of the map to the widget and choose the Event Identifier field as the filter.
7. Choose After Action Report widget and update the layer to the<Event Name Date> - Assignments.
8. Choose Find Personnel widget and update the layer to the<Event Name Date> - Tracks.
9. Save and then Launch the application.

The application is a historical archive of the special event and can be used to animate assignments and track locations. Repeat this workflow for each event.